Specialist - Implementation Services

Company: Mercer

Description:

Mercer is seeking candidates to join our Remuneration Data Solutions (Career) team based in the Noida office. This is a hybrid role that requires working in the office at least three days a week.

Specialist - Implementation Service (C1)

What Can You Expect

The Junior Implementer is responsible for acquiring foundational knowledge of the survey implementation process. In this role, the individual prepares the setup of internal survey tools in accordance with established guidelines and under supervision. They handle and report any issues that occur during the preparation of tools for processing, keeping their supervisors informed.

Team Members hired with additional programming skills, are supporting creation and maintenance of internally developed tools.

We Will Rely on You To:

• Support the creation and management of survey databases using internal tools such as GST (Oracle-based) and DART (PostgreSQL).
• Manage data dictionaries, including objects, expressions, and relationships between survey data elements.
• Prepare and conduct data audits.
• Develop and code customized reports.
• Set parameters for benefit valuation calculations.
• Configure statistical calculations.
• Build mappings between systems and perform data transformations.
• Configure and manage the online survey reporting tool (WIN), including Market View setup, survey publication, report management, and client releases.
• Acquire process and tool knowledge through learning resources and supervised work.
• Maintain high standards of quality, follow documentation, and ensure compliance with workforce reporting requirements (JIRA).
• Provide tier 1 technical support to Remuneration Data Solutions (RDS) analysts for troubleshooting tool-related issues.
• Collaborate with other teams by offering ad-hoc assistance and suggesting simple improvements.
• Create, update, and maintain programming tools to improve and streamline survey data processes, under supervision.

What You Need to Have:

• Bachelor s degree, preferably in Computer Science, Information Technology, Data Science, Statistics, Mathematics, or a related discipline.
• Minimum of 2 years experience in a similar position, such as database management, survey tool implementation, or statistical analysis.
• Strong proficiency in English.
• Advanced skills in MS Office applications, especially Excel, Word, and Outlook; basic familiarity with Excel VBA.
• Understanding of relational database design concepts.
• Excellent analytical and problem-solving abilities.
• High attention to detail.
• Effective time management and organizational skills.
• Strong communication skills and ability to collaborate within a team.
• Commitment to continuous improvement.

What Makes You Stand Out:

• Experience using reporting tools.
• Ability to conduct root cause analysis.
• Familiarity with AI and machine learning concepts.
• Knowledge of Lean methodologies.

Mercer , a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh , Guy Carpenter , Mercer and Oliver Wyman . With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com , or follow on LinkedIn and X .

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.