Posted:2 weeks ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

What this job involves

Overall responsibility for determining the seat capacity needed by an organization to meet changing demands. Understands how the business operates and plans for future capacity requirements. Undertakes planning activities to ensure targets are met and optimizes seat efficiency, Conduct meetings with BUs on seat utilization every quarter enabling property strategy

Major Responsibilities/ Accountabilities Strategy and Development

Contribute to the creation and implementation of best practice capacity planning vision, strategy, policies, processes and procedures, technology tool etc. to aid and improve operational performance

General and Task Management

Responsible for capacity planning and for development of these services in the organization

Lead capacity planning activities ensuring delivery against operational requirements and which optimize seat occupancy

Define systems and methods to continually improve plans so that the organization can better to anticipate customer needs

Assess existing capacity and develop operational plans and forecasts based on future plans for demand

Manage deviations from the plan that have financial impact

Monitor key manufacturing processes for capacity and demand, identify capacity constraints and provide analysis

Analyse specifications and capacity and undertake appropriate calculations to estimate job requirements in terms of labour, tools, materials and resources

Ensure that the right tools and processes are in place to deliver effective capacity planning and performance monitoring across the organisation

Review data and trends and diagnose problems and concerns

Utilise knowledge and research methods to benchmark capacity planning activities and to drive best practice results

Should be able to bring in technology best fit to maintain the data, demand, occupancy percentage etc

Able to make business cases

Relationship Management

Collaborate with internal stakeholders to obtain and ensure that current and accurate information is used for planning purposes to meet operational requirements

Liaise with customers to understand existing and future demands

Regularly communicate plans and forecasts to internal stakeholders and review plans to ensure efficient resource utilization

Attend meetings and update others of issues and concerns, in particular when there is a risk of not meeting customer demands or where there are over capacity concerns

Co-ordinate cross functional activities to reconcile variances from original plans and maintain a view of actual against forecast projections

Ensure that effective data, statistical analysis and performance metrics are available to internal stakeholders

Self-Management

Comply with the Health, Safety and Environmental Policies

Proactively contribute to creating a good team atmosphere

Anticipates and overcomes obstacles

Makes useful links to arrive at insightful plans and solutions

Embraces personal challenge

Resilient, optimistic, flexible and works well under pressure

Confident, rounded thinking

Is self aware

Sound like you To apply you need to have:

Proven management skills with the ability to optimise team performance and development

Highly skilled communicator with the ability to communicate complex concepts to others

Excellent interpersonal skills with the ability to form and maintain strong relationships internally and externally and engage with stakeholders

Highly developed analytical and problem solving skills

Excellent attention to detail skills

Commercial and financial awareness, with a full understanding of the impact of failure with regards to business costs, production targets and fulfilment of customer orders

Highly developed numeracy, statistical and reporting skills with the ability to analyse, interpret and manage information, data and trends

Project management skills

Results orientated and organised with the ability to plan and deliver against deadlines and the ability to motivate others to deliver

Significant experience in a capacity planning role within IT/ITES

Demonstrable experience in statistics, forecasting and management information methods and techniques

Significant experience of building capacity/forecasting models and plans and undertaking complex analysis to create information

Experience of delivering results through cross-functional working

Strong IT systems knowledge and skills including advanced Excel skills and the ability to learn new software packages

Employee specification

Graduate

At least 5 years experience within a Workplace management. Role located in Gurgaon, India.

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