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SOP Analyst

SOP Analyst

Ideagen

3 - 5 years

5 - 7 Lacs

hyderabad

Posted:4 hours ago| Platform:

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Skills Required

interpersonal skills sales talent acquisition analytical billing sales order processing management ms office accounting software salesforce

Work Mode

Work from Office

Job Type

Full Time

Job Description

Ideagen is seeking a detail-oriented and proactive SOP Analyst to manage the end-to-end Sales Order Processing and Invoicing functions. This role is critical to ensuring accurate and timely billing for our software products and services. The ideal candidate will collaborate closely with Sales and Customer Success teams, resolve billing issues, and ensure compliance with tax and legal regulations.

Responsibilities

Manage quotes and sales orders to facilitate accurate customer billing.
Generate and issue invoices in line with contractual terms.
Collaborate with Sales and Customer Success teams to ensure timely invoicing.
Investigate and resolve billing discrepancies and disputes.
Ensure compliance with applicable tax and legal invoicing requirements.
Provide support to the Finance team as needed.

Skills and Experience

Proven experience in a finance-related role.
Should have 3-5 years of relevant experience in billing and invoicing processes.
Hands-on experience with tools such as NetSuite, Zuora, and Salesforce.
Proficient in accounting software and Microsoft Office applications.
Excellent communication and interpersonal skills.
Ability to work independently and collaboratively.

Personal Attributes:

High attention to detail
Strong analytical and problem-solving skills
Results-driven and customer-focused
Capable of managing multiple tasks and priorities effectively

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SOP Analyst