Sommelier

Position Title: Sommelier

Department: F & B Sub-Department

Reports To: Head sommelier, Senior Bartender, Head bartender, Headwaiter/ Matre’D in assigned location, Beverage Manager, Food & Beverage Director

CRUISE SHIP- REGENT SEVEN SEAS

LOCATION - International

Responsibilities

• Assist with effective bar operation of the department.
• Achieving and exceed departmental financial targets (revenue, costs).
• Ensure that assigned area is properly stocked and set up as scheduled.
• Ensure effective beverage service in the restaurant.
• Have a comprehensive knowledge of all international wines, their characters and vintage merits with a detailed knowledge of the characteristics of all wines on the wine list.
• Have a comprehensive knowledge of beverages.
• Responsible for the service in a section of the main dining room or an alternative dining location.
• Supervise assigned personal with wine service in alternative dining locations.
• Assist the Head Sommelier in preparing the restaurant for service every morning and afternoon to ensure guest satisfaction.
• Possess thorough knowledge of the full wine list in order to assist guests with choices, make recommendations, and up sell.
• Advise guests on wine selection in articulate, affable and friendly manner displaying professional salesmanship.
• Be aware of all events and activities on the ship.
• Assist the Head Sommelier in scheduling wine events.
• Assist with the setting up of wine tasting and any other relevant activities.
• Control the in-use stock inventory in his/ her beverage outlet.
• Report any guest dissatisfaction to the Head Sommelier immediately.
• Ensure compliance with company procedures regarding stock control and accurate charging to accounts.

Qualifications

Education details

Required Skills

• Must have completed Sommelier trainings or possess necessary certificates.
• Minimum of 2 years extensive experience in wine service.
• Ability to pronounce wine regions, varieties and descriptions properly.
• Fluent in written and spoken English.
• Communicate effectively with the senior management.
• Possess ability to lead and make decisions.
• Good administrative skills.
• Experienced in coaching subordinates.
• Must be cost and quality conscious.
• Adhere to specific scheduled work hours, yet be flexible if circumstances require it.
• Work with international team members.
• Perform assigned duties under pressure (time constraints).

Preferred Skills

• Experience and/or training in the hospitality field.
• Fluency in additional language(s)
• Cruise Ship Experience.