Job Title: Duty Manager Location: Morjim, Goa Department: Operations / Front Office Reports To: General Manager / Operations Manager Salary Range: ₹20,000 – ₹40,000 per month (based on experience & qualifications) Position Summary: The Duty Manager oversees the daily operations of the hotel, ensuring guests receive exceptional service and that all departments operate efficiently. This role is central to guest satisfaction, employee support, and maintaining hotel standards during shifts. Key Responsibilities: Supervise hotel operations during shifts, ensuring smooth functioning across departments. Act as the point of contact for guest concerns, handling complaints and special requests promptly. Conduct regular property rounds to ensure cleanliness, safety, and service readiness. Support and guide front office, housekeeping, F&B, and maintenance teams. Respond to emergency situations and coordinate with relevant parties when required. Prepare shift summaries and daily operational reports for management. Ensure compliance with hotel policies, SOPs, and local regulations. Train, mentor, and evaluate staff performance during duty hours. Qualifications & Skills: Degree or diploma in Hotel Management or related field. 3–5 years of experience in hotel operations or a supervisory role. Strong leadership, communication, and guest-handling skills. Proficiency in MS Office and hotel management systems. Flexibility to work varied shifts, including weekends and holidays. Show more Show less

Job Title: Accounts Manager – Finance Department Location: Morjim, Goa Department: Finance & Accounts Reports to: Finance Controller / CFO Salary Range: 5.40 LPA Job Summary: We are seeking a detail-oriented and experienced Accounts Manager to oversee financial operations, manage accounting records, and ensure compliance with financial regulations. The ideal candidate will have a strong grasp of accounting principles, financial reporting, and team leadership, contributing to the overall financial health of the organization. Key Responsibilities: Supervise and manage daily accounting operations, including accounts payable/receivable, general ledger, bank reconciliations, and payroll. Prepare accurate monthly, quarterly, and annual financial statements. Ensure compliance with statutory requirements including tax filings (GST, TDS, Income Tax, etc.). Coordinate internal and external audits and implement recommendations as required. Monitor budgets and forecasts, providing financial insights and variance analysis. Maintain and improve internal financial controls and processes. Liaise with banks, auditors, vendors, and statutory bodies. Support ERP/accounting system maintenance and upgrades. Lead and mentor junior accounting staff. Qualifications: Bachelor’s degree in Accounting, Finance, or a related field (Master’s or CA/CPA preferred). Minimum 4 years of progressive accounting experience, including at least 2 years in a supervisory role. Thorough understanding of accounting standards (e.g., IFRS, GAAP). Strong knowledge of taxation, compliance, and regulatory requirements. Proficiency in accounting software (e.g., Tally, SAP, Oracle, QuickBooks). Excellent analytical and problem-solving skills. Strong organizational and leadership abilities.

Job Title: Front Office Associate Experience Required: Minimum 1 Year (Experience in 4-Star or 5-Star Property Preferred) Location: Morjim, Goa Salary Range: ₹15,000 – ₹22,000 per month Job Summary: We are seeking a courteous, professional, and well-presented Front Office Associate to join our team at a prestigious 4/5-star property in Morjim, Goa . The ideal candidate will have at least one year of experience in a similar role within the luxury hospitality industry and a passion for delivering exceptional guest service. Key Responsibilities: Greet and welcome guests in a warm, friendly manner Handle check-in and check-out procedures efficiently and accurately Manage reservations, room assignments, and guest inquiries using PMS (Property Management System) Maintain up-to-date knowledge of hotel services, local attractions, and promotions Handle guest complaints professionally and resolve them promptly Coordinate with housekeeping, F&B, and other departments to ensure guest satisfaction Maintain a professional appearance and adhere to grooming standards Requirements: Minimum 1 year of experience in front office or guest services at a 4-star or 5-star hotel/resort Strong communication and interpersonal skills Proficiency in hotel management software (e.g., Opera, IDS, or similar) Good command of English; knowledge of other languages is a plus Willingness to work in shifts, including weekends and holidays Customer-first attitude and a team player Benefits: Competitive salary in the range of ₹15,000 – ₹22,000 per month Meals and staff accommodation (if applicable) Exposure to a luxury hospitality environment Career growth opportunities within the organization

Job Description – Sommelier Reports To: Restaurant Manager / Food & Beverage Director / Owner Job Summary: The Sommelier is responsible for curating, managing, and maintaining the wine list, providing expert wine recommendations to guests, and ensuring an exceptional wine experience. This role requires extensive knowledge of wines from various regions, vintages, and producers, as well as a deep understanding of food and wine pairings, proper wine service, and cellar management. The Sommelier acts as a brand ambassador for the establishment, contributing to its reputation for excellence in hospitality. Key Responsibilities: Wine Program Management : • Develop, curate, and update the wine list to align with the establishment's cuisine, clientele, and budget. • Source and procure wines from reputable suppliers, negotiating favorable terms and pricing. • Conduct regular inventory and stock control, ensuring optimal stock levels and minimizing waste. • Manage wine storage, ensuring proper temperature, humidity, and security of the cellar. • Monitor wine trends, market availability, and pricing to keep the wine list competitive and exciting. • Maintain relationships with wine distributors, wineries, and industry professionals. Guest Service and Sales: • Greet guests warmly and engage them in conversation to understand their preferences, budget, and meal choices. • Provide expert and personalized wine recommendations, explaining different varietals, regions, and tasting notes. • Suggest appropriate wine pairings for various dishes, enhancing the dining experience. • Educate guests on wine etiquette, serving temperatures, and decanting if necessary. • Present, open, and serve wine with precision and according to established service standards. • Handle guest inquiries and complaints related to wine with professionalism and efficiency. • Actively promote wine sales and achieve sales targets. Staff Training and Development: • Train front-of-house staff on the wine list, basic wine knowledge, and proper wine service techniques. • Conduct regular wine tastings and educational sessions for the team. • Share knowledge and passion for wine, fostering a wine-centric culture within the establishment. • Mentor junior sommeliers or aspiring wine professionals. Financial Management: • Assist in setting pricing strategies for the wine list to ensure profitability. • Monitor wine costs and sales, preparing reports as required. • Manage budgets related to wine purchasing and cellar maintenance. Compliance and Operations: • Ensure compliance with all relevant licensing, health, and safety regulations pertaining to alcohol service. • Maintain a clean and organized wine cellar and service area. • Participate in regular meetings with the management team. Qualifications and Skills: Education/Certifications: • Formal sommelier certification from a recognized institution (e.g., Court of Master Sommeliers, Wine & Spirit Education Trust - WSET, Guild of Sommeliers) is highly preferred and often required at higher levels. • A degree in hospitality management or a related field is a plus. Experience: • Proven experience (typically 3+ years) as a Sommelier or Assistant Sommelier in a high-volume, fine-dining establishment or luxury hotel. • Demonstrated success in managing a wine program and achieving sales targets. Knowledge: • Exceptional knowledge of classic and emerging wine regions, grape varietals, vintages, and producers globally. • Deep understanding of viticulture and winemaking processes. • Expertise in food and wine pairing principles. • Familiarity with various spirits, beers, and non-alcoholic beverages is a plus. • Knowledge of wine inventory software and POS systems. Skills: • Outstanding communication and interpersonal skills, with the ability to engage diverse clientele. • Exceptional sales and customer service abilities. • Impeccable attention to detail and organizational skills. • Strong analytical and problem-solving capabilities. • Ability to work under pressure in a fast-paced environment. • Leadership and team-building skills for training and mentoring. • Proficiency in a foreign language is often an asset, especially in international establishments.