Job
Description
Manages a portfolio of Talent Acquisition (TA) or candidate Onboarding and Background Screening technology solutions and products within the wider Talent Solutions organisation and maintains the health and operational integrity of solutions Gathers requirements, develops and sandboxes solutions, partners with configuration and design SMEs, tests, and supports the deployment of changes Manages a backlog of changes and maintenance; prioritising fixes and issues utilising Azure DevOps (ADO) as the system of record for technology products Builds positive relationships with vendors, Technology, PC&C, and O&A colleagues to ensure optimal outcomes for TA and Onboarding stakeholders Ensures compliance with regulatory, data privacy and digital security requirements, and any other policy, legal or mandatory requirements relating to Talent Acquisition, Onboarding or Background Screening / Vetting. Research to resolve process and technical problems, recommend solutions to collaborators, partner with configuration peers to ensure build and configure quality solutions; and test where required. Facilitate design sessions, lead configuration, coordinate testing, and complete cutover Collaborate with stakeholders, especially with Global Experience Owner (GEO) for TA and Onboarding, Procurement, Data Privacy, Legal and Technology partners. Plan, cost, builds a business case, consult and implement continuous improvements to solutions Plan and implement substantial aspects of change projects, act as the technology product owner - this could be vendor SaaS, internal products, PowerBi tools, or AI. Evaluate, communicate, and coordinate functional and technical impacts of decisions Maintain all operational and technical documentation Support bp as a thought-leader in relevant technology through external networking and tech landscape analysis What you will need: Degree or professional qualification in a relevant field, or equivalent experience. 5+ years of experience in managing HR systems, business analysis, process development / documentation and experience of relevant configuration and / or process support Experience in partnering with Talent Acquisition as a Product Owner / SME of a corporate ATS in a global environment Experience of designing solutions for technology products with a Talent Acquisition collaborator group, from receiving issue through to design to cutover and managing post release remediation Ability to communicate multiple solutions in a structured manner, make sound recommendations and understand TA business drivers Actively working to develop capability with an equal blend of EQ, IQ and drive. Sound understanding of trends in the relevant process / technology areas Experience working within a global organisation, including using social media style tools to support communications and engagement across time zones Skills: Legal and regulatory environment and compliance Stakeholder management Continuous improvement Performance and planning Psychological safety Commercial competence Agile core principles Budget management Customer service delivery excellence Resilience Leadership Customer centric thinking Knowledge sharing Technical: Digital fluency for implementing high-quality digital products and solutions Independent judgement and team contribution Knowledge of HR information systems and experience in designing/configuring Talent Acquisition business processes Translating business requirements into functional designs Solid attention to detail Strong security and confidentiality practices Problem solving, troubleshooting, and analytical skills with continuous learning People and business focus aligned with end user/business and bp strategy Stakeholder management and ability to influence key business partners Evaluating and driving valuable solutions to improve business engagement Outstanding verbal and written communication skills with a passion for customer service Project management experience with Agile and Waterfall methodologies Business analysis skills: timeline planning, requirements definition, documentation, test planning, deployment approaches Accurate information collection to understand and assess client needs Adept documentation abilities for business requirements, configuration documentation, test scripts, and meeting notes Prioritizing feature work and completing tasks independently with timely follow-up and resolution Ability to work on multiple concurrent projects with minimal supervision Behavioural: Independent judgement and team contribution Experience contributing to great employee/user experiences
