Solutions Engineer

Infeedo

2 - 7 years

5 - 9 Lacs

gurugram

Posted:6 hours ago| Platform:

Apply

Skills Required

focus debugging user provisioning infrastructure product sales technical lead manual saml customer experience technical support

Work Mode

Work from Office

Job Type

Full Time

Job Description

Address customer inquiries, concerns, and issues with a high level of professionalism and customer-centricity.
Investigate and resolve customer queries, ensuring accurate and satisfactory solutions.
Lead technical implementations and integrations: understand customer requirements and implement solutions using REST APIs, SAML SSO, SFTP, and other protocols.
Develop and maintain in-depth knowledge of our products/services to effectively assist customers.
Bridge product and customer needs: collaborate with Sales, Product, and Engineering to ensure what we deliver aligns with what was promised.
Contribute to the development and enhancement of internal knowledge base resources.

Who will you work with

Nishank,Ayan, and the rest of the jovial inFeedo team

.What skills do you need

Job requirements

Is this you

2+ years of experience in a customer-facing technical role (Customer Success Engineering, Solutions Engineering, Implementation, or Technical Support).
Ability to speak both code and business comfortable working with APIs and debugging payloads, while also able to explain your approach clearly to non-engineers.
Technical aptitude to define a solution so clearly that an AI could implement it whether it s generating scripts, writing spreadsheet formulas, or automating manual work.
Understanding of enterprise IT environments especially user provisioning, authentication, email infrastructure, or internal tooling.
Strong ownership proactively resolving blockers and pushing tasks to completion.
Comfort with ambiguity asking the right questions and filling in the blanks when needed.

More Jobs at Infeedo

Sales Development Representative

Gurugram

1.0 - 6.0 yrs

INR 11 - 12 Lacs

Head of CS Enablement & Operations

Gurugram

8.0 - 13.0 yrs

INR 20 - 25 Lacs

Sr. Software Engineer- Backend

Gurugram

3.0 - 8.0 yrs

INR 6 - 10 Lacs

Sales Development Representative

Gurugram

2.0 - 7.0 yrs

INR 11 - 12 Lacs

Sr. Technical Support Engineer

Gurugram

2.0 - 7.0 yrs

INR 3 - 7 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.