Job description inFeedo is seeking an experienced and driven SaaS Sales Development Representative for the India Market. The Sales Development Representative is responsible for identifying and qualifying sales opportunities for inFeedo s sales organization. There is not a high degree of technical knowledge required for this position. This position lays the foundation for a successful high-tech sales career. As a Sales Development Representative, you will be generating leads and qualifying prospects for our sales team in the India region. You will play a critical role in driving revenue growth by creating and nurturing relationships with potential customers. Youll be responsible for initiating the inFeedo brand and creating demand that generates revenue for the company. If you want to really help people, are creative, organized, and want to work with an incredible product we want to hear from you! No. of Positions- 1 What will you be doing? Your first 3-6 months Understand Amber and the employee engagement market Learn the tools necessary to be successful: CRM, scripts, Zoom, product info Build relationships with your Marketing, Sales, Customer Success, and Product Engineering counterparts Leverage any opportunity you can to learn about the market and the business Consistently meet goals for initial presentation setup 6-18 months Continue to build on your core skills and product/industry knowledge Know what it takes to meet or exceed your goals and maintain the momentum to do so Begin to expand your knowledge of Inside Sales duties and responsibilities 6-18 months Continue to build on your core skills and product/industry knowledge Know what it takes to meet or exceed your goals and maintain the momentum to do so Begin to expand your knowledge of Inside Sales duties and responsibilities Work with mentors to set goals for yourself to gain consideration for promotion Who will you work with? Jeevan , Bhavan , and of course the rest of the jovial inFeedo team. Job requirements Is that you? B2B SaaS Sales Experience: 1+ years in B2B SaaS sale Communication: Effective and creative communication and presentation skills especially with senior leaders in large enterprises. Flexibility: The ability to work in a dynamic environment not restricted to shifts and geography. Technical bent of mind: Ability to learn new tools on the go and open to constant learning. Familiarity with ABM and Outbound: Inside Sales methodology and account-based selling. Growth: Demonstrate the ability to ramp up to a Sales Specialist role. Making do with less: Understand startup culture and how to work with minimal resources & dependencies to generate maximum results. What happens after you apply? Step 1 : Within 15 days of your application - which is wholesome, original & expressive - our People Team will reach out to you for a quick chat. Step 2: Within 4-6 days of chatting with the People Team, you will get a call from someone from your future team to discuss the job role. Step 3: If all goes well, we ll schedule a call with your future manager to deep dive into the role with you and for you to show off your skills through a small task. Step 4: After a quick interaction with the People Team, If our vibes match, a t te- -t te with the inFeedos leadership team follows If we mutually enjoy the 4 steps, we onboard you with a big smile :)

Were looking for a Head of CS Enablement & Operations to drive operational excellence, enablement and cross-functional alignment across our customer-facing teams. This is a strategic role that blends process design, training, insights, and customer-centricity to ensure our post-sales organization is empowered to deliver exceptional value at scale. Youll lead initiatives that enhance onboarding, reduce friction, systematize support, and enable CS teams to become trusted advisors. Your north star: Customer NPS, Launch NPS, Internal Efficiency, and Product Adoption. collaborating cross-functionally with Product, Engineering, and Customer teams. No. of positions: 1 What will you be doing? Operational Enablement & Execution Champion cross-functional collaboration with Product, Engineering, and CX to streamline workflows and reduce silos. Drive internal knowledge management by ensuring checklists, help center articles, and SOPs are always current and easily accessible. Design and deliver enablement programs for CSMs- focusing on project management, expectation setting, and process adoption. 2 . Customer Journey Excellence Partner with CSMs to map customer journeys, identify friction points, and co-create scalable playbooks and engagement strategies. Improve onboarding quality and timelines across customer segments (SMB, MM, ENT) by owning operational processes end-to-end. Own and refine the structured SOP for handling product queries to ensure consistent, high-quality CSM responses. Basic Excel skills are required for data validation and analytical insights. 3 . Insights & Continuous Improvement Analyze product usage, support tickets, and feedback surveys to generate insights that inform training, product enhancements, and strategy. Own customer adoption and ticket deflection metrics through better documentation, smarter tooling, and proactive CSM enablement. Reduce repeated product queries to Product & Engineering by streamlining documentation and improving internal education Who will you work with? Aniket , Palash , Hemant , and of course, the rest of the jovial inFeedo team Job requirements What skills do you need? Qualifications Experience: Bachelor s degree from a reputed institute with 8+ years of relevant experience in product support operations, customer operations & data analysis. Proven track record of driving customer-centric initiatives that scale. Analytical mindset with a knack for connecting data to action. Hard Skills Strong command over SaaS products and customer operations. Experience with customer journey mapping, training design, and enablement content creation. Proficient in using data/BI tools to track KPIs and uncover insights. Solid understanding of agile product development and support cycles. Detail-oriented with an eye for quality assurance and knowledge management. Soft Skills Strong communication and stakeholder management across teams and levels. Strategic problem-solver with a hands-on, figure-it-out attitude. Able to coach and uplift team members to drive shared outcomes. Clear thinker who can simplify complexity and drive clarity through documentation. Brownie Points HRTech Experience Alignment to our core values What happens after you apply? Step 1: In 15-20 days, if your application shines and aligns with our criteria, our People Success Team will reach out to you for a quick chat about your journey so far. Step 2: Within 4-6 days of that initial chat, well introduce you to your potential future team, and we will guide you through the rest of the hiring process. Step 3: If our vibes align after meeting the Hiring Team, youll have an opportunity to chat with the founders. If we mutually enjoy the conversation, well celebrate with a virtual high-five and outline the next steps for you to join us. At any step, if things dont work out, we proactively send an email. You are welcome to ask for detailed feedback and re-apply in the future. :)

Work in a democratic environment where decisions are driven by logic Keeping all engineering fundamentals in mind and solving through first principles. Pattern recognition and solving through automating the mundane problems Consume complexity within and provide the best experience to the users. You will help the existing team to improve the reliability, stability, and quality of the application. You will contribute to inFeedo s roadmap and help us build a one-of-a-kind AI based employee engagement product. Who will you work with? Kanishk , Abhishek , Akshay Rastogi, Varun and of course the rest of the jovial inFeedo team. Job requirements What skills do you need? 3+ years of industry experience in a software engineering role, preferably building a SaaS product. You should be able to demonstrate the significant impact your work had on the product and/or the team. Experience collaborating directly with product teams, designers, and customer success teams. A proven track record of delivering value to customers or users is a must. Good communication skills since youll directly work with a lot of stakeholders at the customer end. Ability to handle the stress of multiple ongoing projects and ad-hoc ops. Good to have knowledge of Node.js and MySQL. What happens after you apply? Step 1: In 15-20 days, if your application shines and aligns with our criteria, our People Success Team will reach out to you for a quick chat about your journey so far. Step 2: Within 4-6 days of that initial chat, well introduce you to your potential future team, and we will guide you through the rest of the hiring process. Step 3: If our vibes align after meeting the Hiring Team, youll have an opportunity to chat with the founders. If we mutually enjoy the conversation, well celebrate with a virtual high-five and outline the next steps for you to join us. At any step, if things dont work out, we proactively send an email. You are welcome to ask for detailed feedback and re-apply in the future. :

As a Sales Development Representative, you will be generating leads and qualifying prospects for our sales team in the US region. You will play a critical role in driving revenue growth by creating and nurturing relationships with potential customers. Youll be responsible for initiating the inFeedo brand and creating demand that generates revenue for the company. If you want to really help people, are creative, organized, and want to work with an incredible product, we want to hear from you! No. of Positions- 1 What will you be doing? Get a solid grip on Amber, the employee engagement landscape, and the needs of SMB/MM buyers in the US Master the tools of the trade CRM, sales scripts, Zoom, and product knowledge to drive outbound success Build tight feedback loops with Marketing, Sales, CS, and Product teams to refine messaging and targeting Proactively research, prospect, and qualify outbound leads across SMB and Mid-Market segments Consistently hit outreach and meeting setup goals while building a strong sales pipeline Sharpen your sales fundamentals and deepen your understanding of our product and industry Gradually take on more Inside Sales responsibilities and support deal progression Who will you work with? Angraaj , Nishchal and of course the rest of the jovial inFeedo team. Job requirements Is that you? B2B SaaS Sales Experience: Minimum 2 years of experience in B2B SaaS sales, with at least 1 year focused on outbound sales to the US market. Proven ability to engage senior leaders at SMB and Mid-Market levels. Excellent Communication & Presentation: Clear, compelling, and confident communicator able to tailor messaging for enterprise stakeholders and drive high-impact conversations. Agile & Growth-Driven: Comfortable navigating dynamic, startup environments, working across time zones (US shift), and eager to grow into a Sales Specialist role. Tech-Savvy with a Learning Mindset: Quick to adopt new tools, open to ongoing learning, and familiar with Salesforce, inside sales methodology, and account-based selling. Resourceful & Outcome-Oriented: Thrive in lean setups, make the most of minimal resources, and stay focused on driving measurable results with independence. What happens after you apply? Step 1 : Within 15 days of your application - which is wholesome, original & expressive - our People Team will reach out to you for a quick chat. Step 2: Within 4-6 days of chatting with the People Team, you will get a call from someone from your future team to discuss the job role. Step 3: If all goes well, we ll schedule a call with your future manager to deep dive into the role with you and for you to show off your skills through a small task. Step 4: After a quick interaction with the People Team, If our vibes match, a t te- -t te with the inFeedos leadership team follows If we mutually enjoy the 4 steps, we onboard you with a big smile