Job description inFeedo is seeking an experienced and driven SaaS Sales Development Representative for the India Market. The Sales Development Representative is responsible for identifying and qualifying sales opportunities for inFeedo s sales organization. There is not a high degree of technical knowledge required for this position. This position lays the foundation for a successful high-tech sales career. As a Sales Development Representative, you will be generating leads and qualifying prospects for our sales team in the India region. You will play a critical role in driving revenue growth by creating and nurturing relationships with potential customers. Youll be responsible for initiating the inFeedo brand and creating demand that generates revenue for the company. If you want to really help people, are creative, organized, and want to work with an incredible product we want to hear from you! No. of Positions- 1 What will you be doing? Your first 3-6 months Understand Amber and the employee engagement market Learn the tools necessary to be successful: CRM, scripts, Zoom, product info Build relationships with your Marketing, Sales, Customer Success, and Product Engineering counterparts Leverage any opportunity you can to learn about the market and the business Consistently meet goals for initial presentation setup 6-18 months Continue to build on your core skills and product/industry knowledge Know what it takes to meet or exceed your goals and maintain the momentum to do so Begin to expand your knowledge of Inside Sales duties and responsibilities 6-18 months Continue to build on your core skills and product/industry knowledge Know what it takes to meet or exceed your goals and maintain the momentum to do so Begin to expand your knowledge of Inside Sales duties and responsibilities Work with mentors to set goals for yourself to gain consideration for promotion Who will you work with? Jeevan , Bhavan , and of course the rest of the jovial inFeedo team. Job requirements Is that you? B2B SaaS Sales Experience: 1+ years in B2B SaaS sale Communication: Effective and creative communication and presentation skills especially with senior leaders in large enterprises. Flexibility: The ability to work in a dynamic environment not restricted to shifts and geography. Technical bent of mind: Ability to learn new tools on the go and open to constant learning. Familiarity with ABM and Outbound: Inside Sales methodology and account-based selling. Growth: Demonstrate the ability to ramp up to a Sales Specialist role. Making do with less: Understand startup culture and how to work with minimal resources & dependencies to generate maximum results. What happens after you apply? Step 1 : Within 15 days of your application - which is wholesome, original & expressive - our People Team will reach out to you for a quick chat. Step 2: Within 4-6 days of chatting with the People Team, you will get a call from someone from your future team to discuss the job role. Step 3: If all goes well, we ll schedule a call with your future manager to deep dive into the role with you and for you to show off your skills through a small task. Step 4: After a quick interaction with the People Team, If our vibes match, a t te- -t te with the inFeedos leadership team follows If we mutually enjoy the 4 steps, we onboard you with a big smile :)
Were looking for a Head of CS Enablement & Operations to drive operational excellence, enablement and cross-functional alignment across our customer-facing teams. This is a strategic role that blends process design, training, insights, and customer-centricity to ensure our post-sales organization is empowered to deliver exceptional value at scale. Youll lead initiatives that enhance onboarding, reduce friction, systematize support, and enable CS teams to become trusted advisors. Your north star: Customer NPS, Launch NPS, Internal Efficiency, and Product Adoption. collaborating cross-functionally with Product, Engineering, and Customer teams. No. of positions: 1 What will you be doing? Operational Enablement & Execution Champion cross-functional collaboration with Product, Engineering, and CX to streamline workflows and reduce silos. Drive internal knowledge management by ensuring checklists, help center articles, and SOPs are always current and easily accessible. Design and deliver enablement programs for CSMs- focusing on project management, expectation setting, and process adoption. 2 . Customer Journey Excellence Partner with CSMs to map customer journeys, identify friction points, and co-create scalable playbooks and engagement strategies. Improve onboarding quality and timelines across customer segments (SMB, MM, ENT) by owning operational processes end-to-end. Own and refine the structured SOP for handling product queries to ensure consistent, high-quality CSM responses. Basic Excel skills are required for data validation and analytical insights. 3 . Insights & Continuous Improvement Analyze product usage, support tickets, and feedback surveys to generate insights that inform training, product enhancements, and strategy. Own customer adoption and ticket deflection metrics through better documentation, smarter tooling, and proactive CSM enablement. Reduce repeated product queries to Product & Engineering by streamlining documentation and improving internal education Who will you work with? Aniket , Palash , Hemant , and of course, the rest of the jovial inFeedo team Job requirements What skills do you need? Qualifications Experience: Bachelor s degree from a reputed institute with 8+ years of relevant experience in product support operations, customer operations & data analysis. Proven track record of driving customer-centric initiatives that scale. Analytical mindset with a knack for connecting data to action. Hard Skills Strong command over SaaS products and customer operations. Experience with customer journey mapping, training design, and enablement content creation. Proficient in using data/BI tools to track KPIs and uncover insights. Solid understanding of agile product development and support cycles. Detail-oriented with an eye for quality assurance and knowledge management. Soft Skills Strong communication and stakeholder management across teams and levels. Strategic problem-solver with a hands-on, figure-it-out attitude. Able to coach and uplift team members to drive shared outcomes. Clear thinker who can simplify complexity and drive clarity through documentation. Brownie Points HRTech Experience Alignment to our core values What happens after you apply? Step 1: In 15-20 days, if your application shines and aligns with our criteria, our People Success Team will reach out to you for a quick chat about your journey so far. Step 2: Within 4-6 days of that initial chat, well introduce you to your potential future team, and we will guide you through the rest of the hiring process. Step 3: If our vibes align after meeting the Hiring Team, youll have an opportunity to chat with the founders. If we mutually enjoy the conversation, well celebrate with a virtual high-five and outline the next steps for you to join us. At any step, if things dont work out, we proactively send an email. You are welcome to ask for detailed feedback and re-apply in the future. :)
Work in a democratic environment where decisions are driven by logic Keeping all engineering fundamentals in mind and solving through first principles. Pattern recognition and solving through automating the mundane problems Consume complexity within and provide the best experience to the users. You will help the existing team to improve the reliability, stability, and quality of the application. You will contribute to inFeedo s roadmap and help us build a one-of-a-kind AI based employee engagement product. Who will you work with? Kanishk , Abhishek , Akshay Rastogi, Varun and of course the rest of the jovial inFeedo team. Job requirements What skills do you need? 3+ years of industry experience in a software engineering role, preferably building a SaaS product. You should be able to demonstrate the significant impact your work had on the product and/or the team. Experience collaborating directly with product teams, designers, and customer success teams. A proven track record of delivering value to customers or users is a must. Good communication skills since youll directly work with a lot of stakeholders at the customer end. Ability to handle the stress of multiple ongoing projects and ad-hoc ops. Good to have knowledge of Node.js and MySQL. What happens after you apply? Step 1: In 15-20 days, if your application shines and aligns with our criteria, our People Success Team will reach out to you for a quick chat about your journey so far. Step 2: Within 4-6 days of that initial chat, well introduce you to your potential future team, and we will guide you through the rest of the hiring process. Step 3: If our vibes align after meeting the Hiring Team, youll have an opportunity to chat with the founders. If we mutually enjoy the conversation, well celebrate with a virtual high-five and outline the next steps for you to join us. At any step, if things dont work out, we proactively send an email. You are welcome to ask for detailed feedback and re-apply in the future. :
As a Sales Development Representative, you will be generating leads and qualifying prospects for our sales team in the US region. You will play a critical role in driving revenue growth by creating and nurturing relationships with potential customers. Youll be responsible for initiating the inFeedo brand and creating demand that generates revenue for the company. If you want to really help people, are creative, organized, and want to work with an incredible product, we want to hear from you! No. of Positions- 1 What will you be doing? Get a solid grip on Amber, the employee engagement landscape, and the needs of SMB/MM buyers in the US Master the tools of the trade CRM, sales scripts, Zoom, and product knowledge to drive outbound success Build tight feedback loops with Marketing, Sales, CS, and Product teams to refine messaging and targeting Proactively research, prospect, and qualify outbound leads across SMB and Mid-Market segments Consistently hit outreach and meeting setup goals while building a strong sales pipeline Sharpen your sales fundamentals and deepen your understanding of our product and industry Gradually take on more Inside Sales responsibilities and support deal progression Who will you work with? Angraaj , Nishchal and of course the rest of the jovial inFeedo team. Job requirements Is that you? B2B SaaS Sales Experience: Minimum 2 years of experience in B2B SaaS sales, with at least 1 year focused on outbound sales to the US market. Proven ability to engage senior leaders at SMB and Mid-Market levels. Excellent Communication & Presentation: Clear, compelling, and confident communicator able to tailor messaging for enterprise stakeholders and drive high-impact conversations. Agile & Growth-Driven: Comfortable navigating dynamic, startup environments, working across time zones (US shift), and eager to grow into a Sales Specialist role. Tech-Savvy with a Learning Mindset: Quick to adopt new tools, open to ongoing learning, and familiar with Salesforce, inside sales methodology, and account-based selling. Resourceful & Outcome-Oriented: Thrive in lean setups, make the most of minimal resources, and stay focused on driving measurable results with independence. What happens after you apply? Step 1 : Within 15 days of your application - which is wholesome, original & expressive - our People Team will reach out to you for a quick chat. Step 2: Within 4-6 days of chatting with the People Team, you will get a call from someone from your future team to discuss the job role. Step 3: If all goes well, we ll schedule a call with your future manager to deep dive into the role with you and for you to show off your skills through a small task. Step 4: After a quick interaction with the People Team, If our vibes match, a t te- -t te with the inFeedos leadership team follows If we mutually enjoy the 4 steps, we onboard you with a big smile
Job description We re looking for a Customer Success Engineer, aka Tech Support Engineer, to join the team that sits at the center of our most strategic implementations. This role is critical: youll help large customers successfully go live with Amber by translating business problems into smart, scalable technical solutions and ensuring they stick. No. of positions: 1 What will you be doing? Lead technical onboarding and integrations : Understand customer requirements and implement solutions using REST APIs, SAML SSO, SFTP, and other protocols. Be the technical face of success : Work closely with HR and IT teams at enterprises to integrate Amber with their existing systems (HRMS, Identity Providers, Email, Chat tools). Bridge product and customer : Collaborate with Sales, Product, and Engineering to ensure what we deliver aligns with what was promised. Create leverage through systems : Document repeatable solutions, build internal tooling where needed, and scale processes without losing quality. Who will you work with? Aniket , Palash , Hemant , and of course, the rest of the jovial inFeedo team Job requirements What skills do you need? Have 2+ years of experience in a customer-facing technical role (Customer Success Engineering, Solutions Engineering, Implementation, or Technical Support). Can speak both code and business youre comfortable working with APIs and debugging payloads, but can also explain your approach clearly to non-engineers. Are technical enough to define a solution so clearly that an AI can implement it whether it s generating scripts, writing spreadsheet formulas, or automating manual work. Understand how enterprise IT teams work especially around user provisioning, authentication, email infrastructure, or internal tooling. Take strong ownership you proactively resolve blockers and push things to completion. Thrive in ambiguity , asking the right questions and filling in the blanks when needed. Brownie Points HRTech Experience Alignment to our core values What happens after you apply? Step 1: In 15-20 days, if your application shines and aligns with our criteria, our People Success Team will reach out to you for a quick chat about your journey so far. Step 2: Within 4-6 days of that initial chat, well introduce you to your potential future team, and we will guide you through the rest of the hiring process. Step 3: If our vibes align after meeting the Hiring Team, youll have an opportunity to chat with the founders. If we mutually enjoy the conversation, well celebrate with a virtual high-five and outline the next steps for you to join us. At any step, if things dont work out, we proactively send an email. You are welcome to ask for detailed feedback and re-apply in the future. :)
Job description We re looking for Badass Engineer who can take complete ownership of our engineering deliveries and contribute to scale our product at inFeedo. We seek applicants with a passion to learn different technologies, a relentless attitude to juggling multiple problem statements at once, and good communication skills. You will be a part of the engineering team responsible for upgrading Amber at inFeedo. No. of positions: 1 What will you be doing? Work in a democratic environment where decisions are driven by logic. Design front-end architectures with architectural guidelines in mind (secure, high-performing, scalable, extensible, flexible, simple). Strong expertise with HTML, CSS , and writing cross-browser compatible code. Hands-on development of complex projects using modern Javascript frameworks (React) . Work closely with Product and Engineering team on product roadmap and translating designs and wireframes into high quality code. Who will you work with? Captain: Akshay Rastogi , SVP Engineering Peers: Aanchal , Khushbu CPO + Co-Founder: Varun Puri And of course the rest of the jovial inFeedo team you ll find at the end of this page. Job requirements What skills do you need? Experience: - 2 -3 years of industry experience, preferably building a SaaS product. - Experience with HTML, CSS , and writing cross-browser compatible code . - Experience in Javascript frameworks (React) . Cross-functional approach: Experience in collaborating directly with product and design teams. A proven track record of delivering value to customers or users is a must. Communication: Good communication skills since we focus on transparency and clear communication. Critical Skills: Critical thinking and problem-solving skills. Bonus Points Experience in B2B SaaS Alignment to our core values
As our Content Marketing Manager, you'll be the voice that brings our product to life. you'll work across teams to craft narratives that stick, launches that land, and content that converts. Here s what you'll own: What will you be doing Product positioning & messaging : Shape a compelling story around what we'do and why it matters across products and geographies. Creative storytelling & campaigns : Take product features and turn them into compelling narratives that are clear, valuable, and meaningful to the people who ll use them Website content : Own and evolve the copy and structure of website content. Product & Sales collaterals: Build clear, crisp sales narratives and make sure the team is equipped to win. Is this you you're a storyteller, strategist, and operator rolled into one. Here s what sets you apart: Copy that captivates: You write like a human, with clarity, wit, and zero fluff Strategic thinking : You can distill complex product points into sharp value propositions Positioning & storytelling : You know how to hook people and hold their attention Attention to detail : You bring an eye for design, tone, and layout that elevates every deliverable Strong collaboration: You bring unique POVs to the table and aren t afraid to respectfully debate Agility: You can move quickly without compromising on quality Brownie Points Experience in a high-growth startup environment Experience in crafting impactful creative copy for various marketing channels (webpages, ads, slides). Alignment to our core values Keywords : HR Tech, SaaS, Content, Product Marketing,Sales Enablement, Design creatives
Product positioning & messaging : Shape a compelling story around what we do and why it matters across products and geographies. Creative storytelling & campaigns : Take product features and turn them into compelling narratives that are clear, valuable, and meaningful to the people who ll use them Website content : Own and evolve the copy and structure of website content. Product & Sales collaterals: Build clear, crisp sales narratives and make sure the team is equipped to win.
Job description We re looking for Badass Engineer who can take complete ownership of our engineering deliveries and contribute to scale our product at inFeedo. We seek applicants with a passion to learn different technologies, a relentless attitude to juggling multiple problem statements at once, and good communication skills. You will be a part of the engineering team responsible for upgrading Amber at inFeedo. No. of positions: 1 What will you be doing Work in a democratic environment where decisions are driven by logic. Design front-end architectures with architectural guidelines in mind (secure, high-performing, scalable, extensible, flexible, simple). Strong expertise with HTML, CSS , and writing cross-browser compatible code. Hands-on development of complex projects using modern Javascript frameworks (React) . Work closely with Product and Engineering team on product roadmap and translating designs and wireframes into high quality code. Who will you work with Captain: Akshay Rastogi , SVP Engineering Peers: Aanchal , Khushbu CPO + Co-Founder: Varun Puri And of course the rest of the jovial inFeedo team you ll find at the end of this page. Job requirements What skills do you need Experience: - 2 -3 years of industry experience, preferably building a SaaS product. - Experience with HTML, CSS , and writing cross-browser compatible code . - Experience in Javascript frameworks (React) . Cross-functional approach: Experience in collaborating directly with product and design teams. A proven track record of delivering value to customers or users is a must. Communication: Good communication skills since we focus on transparency and clear communication. Critical Skills: Critical thinking and problem-solving skills. Bonus Points Experience in B2B SaaS Alignment to our core values
Job description inFeedo AI is a B2B SaaS People Experience platform that 330 enterprises trust to automate their listening, service delivery & employee communications, using AI agents and 9 years of People Science research. Founded in 2016 , inFeedo s Amber, Chief Engagement Officer, has helped HR leaders at Samsung, Aon, Puma, PwC, EY, WesternAlliance Bank, Fidelity, Burger King & others to improve employee experience & efficiency from onboarding to exit. We are Asias #1 EX platform . Join us as we scale our US business & co-create the playbook with our core team Why Join Now This is your chance to define the playbook , own the region, and directly shape how the next $5M of US revenue gets unlocked. You ll be the face of inFeedo AI to the Fortune 1000. The Mission This is a high-impact, high-autonomy role with massive upside. You will: Own a greenfield territory with end-to-end responsibility. Build our US presence, land mega-cap logos, and define our GTM playbook. Act as the voice of the market, helping shape messaging, pricing, packaging, and partnerships for the rest of inFeedo. What You ll Do : 0 1 Sales Motion: Identify, engage, and close mid-market & enterprise customers across US. Own the sales cycle end-to-end: outreach discovery demo negotiation closure. Account-based Selling: Run an account-based sales strategy (ABM) focused on Fortune 1000 companies. Build outbound strategy and execute multi-touch campaigns with Marketing support. Strategic Account Management Build and maintain CXO-level relationships to land & expand strategic accounts. Be the face of inFeedo at industry events and conferences. Partnerships & Channels: Identify and onboard high-value channel partners to build partner-led pipeline. Build & manage partner enablement and joint GTM initiatives. Playbook Creation: Learn & document what works (and what doesn t). Work with the core team to evolve the ICP, value proposition, and messaging. Help define and segment the Total Addressable Market (TAM) in the US. Collaboration with Teams : Be comfortable working asynchronously and cross-functionally with teams in India. You ll have strong support from our Marketing, Sales, Product, and RevOps. You ll Work With : Angraaj Palchaudhuri (Founding Team & Director, US) Nishchal Dua (VP Marketing) Rohit Gupta (CBFO) and the rest of the inFeedo leadership team Job requirements You ll Thrive If You Have 6 12 years of sales experience , with $50K+ ACV deals and $750K+ annual quota experience. Have experience in target account selling , complex deal cycles, and value-based consultative selling. Have sold to HR personas (Chief People Officer, HRBP, TA, L&D, etc.) in the past. Love building from scratch - you re excited about solving problems no one else has solved yet. Can manage and nurture channel partner relationships without heavy internal hand-holding. Bonus Points Previous startup or early-stage experience. Background in HR Tech SaaS. Experience in setting up or scaling a new regional markets. First 12 Months Goals Land 3 5 lighthouse accounts in US. Hit or exceed $500k in annual quota. Build a predictable pipeline with a repeatable outbound or partner-led playbook. Contribute to defining the ICP, messaging and value proposition playbook. What s in It for You Competitive compensation + uncapped commission + ESOPs. Work with Asia s #1 EX platform , trusted by 330+ enterprises. Massive upside as we 4x our US ARR in the next 2 years! Autonomy, ownership, and the support of an entire Marketing, Product & RevOps team. Sound Like You
Address customer inquiries, concerns, and issues with a high level of professionalism and customer-centricity. Investigate and resolve customer queries, ensuring accurate and satisfactory solutions. Lead technical implementations and integrations: understand customer requirements and implement solutions using REST APIs, SAML SSO, SFTP, and other protocols. Develop and maintain in-depth knowledge of our products/services to effectively assist customers. Bridge product and customer needs: collaborate with Sales, Product, and Engineering to ensure what we deliver aligns with what was promised. Contribute to the development and enhancement of internal knowledge base resources. Who will you work with Nishank , Ayan , and the rest of the jovial inFeedo team .What skills do you need Job requirements Is this you 2+ years of experience in a customer-facing technical role (Customer Success Engineering, Solutions Engineering, Implementation, or Technical Support). Ability to speak both code and business comfortable working with APIs and debugging payloads, while also able to explain your approach clearly to non-engineers. Technical aptitude to define a solution so clearly that an AI could implement it whether it s generating scripts, writing spreadsheet formulas, or automating manual work. Understanding of enterprise IT environments especially user provisioning, authentication, email infrastructure, or internal tooling. Strong ownership proactively resolving blockers and pushing tasks to completion. Comfort with ambiguity asking the right questions and filling in the blanks when needed.