Solution Engineer

Muthoot FinCorp (MFL)

2 - 5 years

8 Lacs

Bengaluru

Posted:2 days ago| Platform:

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Skills Required

android application Root cause analysis Excel SQL database NBFC Banking Cloud Investigation E-commerce

Work Mode

Work from Office

Job Type

Full Time

Job Description

Support Engineer (Technical / Application / Product)Work Ex: 2 - 5 yearsLocation BangaloreIndustry: IT / Technology / E-commerce / Startup / FintechEdu. Qualification BE/ B.Tech ,BCA, MCA QualificationExperience

You have a strong customer focus is proficient in SQL, Database, Excel You have worked in support for Cloud web based application Android application
You have a sharp troubleshooters mind you can express problems, causes, diagnosis and solutions in a clear concise manner.
You have excellent spoken and written communication skills (English Hindi) Responsibilities Resolving support Incidents, coming from various channels, in a timely and efficient manner Investigating the issues conducting a root cause analysis to come up with corrective action preventive action Supporting product team in new features user challenges Interfacing with outside customers and vendors as and when required
You will directly work with other engineering teams to resolve problems
You will liaise with product developers to handle escalations.
Good to have Worked in Fintech / NBFC / IT / E- Commerce / lending / banking domain

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