Solution Design Engineer- Solutions & Services

Maersk is a global leader in integrated logistics and has been an industry pioneer for over a century. Through innovation and transformation, we're redefining what's possible, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning. We work hard to ensure that the people in our organization reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

Position Summary:

Regional Solutions & Service Engineer

Key Responsibilities:

• Develop Solutions in Line with MbM Strategy and Customer Needs:

  Lead

  basic supply chain analytics projects

  to identify opportunities.
• Analyze business processes to ensure compatibility and successful execution of solutions and solution changes.
• Analyze clients end-to-end supply chains to identify

  potential cost-saving opportunities

  .
• Identify and analyze potential configuration gaps using various MbM technology platforms/applications.
• Interpret and analyze gathered customer requirements, translating them into

  solution proposals

  , and develop/maintain robust solution concepts.
• Configure

  Solution Building Blocks

  , maximizing the use of existing, successfully operated solutions.
• Quantify the solution's resource and implementation requirements (e.g., FTEs, costs, EDI development, facilities, capabilities, equipment/services).
• Work with Product/IT to develop alternative solutions in cases of capability gaps where applicable.
• Clearly outline solutions in appropriate formats for presentation to customers and seamless handover to the implementation team.
• Create

  management dashboards

  showing profit levels, human capital (HC) expenditures, and other meaningful metrics across customers, verticals, and geographies, including financial and operational benchmarking.

• Review and Support Customer Solutions and Implementations:

  Act as the custodian of

  sustainable operational quality and efficiency

  for designed solutions.

• Project manage the solution design process

  to ensure on-time delivery.
• Channel requests for re-engineering or re-development of Solution Building Blocks to product managers.
• Conduct

  regular reviews of cost-to-serve versus pricing

  , tying it directly with the Profit & Loss (P&L) statement.
• Maintain the repository of the global pricing database and update it with relevant changes.

Accountable For:

• Analytics of the customer's current supply chain model.
• Solution quality, its successful implementation, and execution.
• Visibility on Operating Cost drivers and the execution of related initiatives.
• Reviewing and responding to queries on the solutions, particularly those sought by the Opportunity Management Evaluation Board (OMEB).

Required Skills & Qualifications:

• Education:

  Master's degree from a recognized university. A degree in

  Operations or Supply Chain Management

  is preferred.

• Experience:

  Minimum

  7 years of experience in transportation

  with experience in solution designing and supply chain.

• 5+ years of experience in the analytics, design, or operations of international supply chains.

• Project management experience will be an advantage.
• Direct experience in one or more core industry verticals.

• Skills:Analytical

  with proficiency in translating complex requirements into tangible solutions.
• Effective

  interpersonal and communication skills

  .
• In-depth understanding of

  End-to-end International logistics concepts

  .
• Strong

  financial acumen

  .
• Excellent interpersonal and

  presentation skills

  .
• Ability to work independently, and willing to travel upon business requirements.
• Skills to manage sensitive customers and personalities.

Behavioral Competencies:

• Assertive/decisive and proactive.
• High sense of urgency & persistence.
• Confidence in dealing with people and building lasting relationships/networks.
• Ambitious and result-oriented self-starter with initiative and strong drive.
• Strong problem-solving and customer service skills.

Other:

• Outstanding verbal, written & presentation skills.
• Ability to work in a matrix organization and influence decision-making.
• Ability to interface with senior leadership stakeholders within & outside the organization.

Internal Stakeholders:

What We Offer:

Joining Maersk means being part of a team that is not only transforming global trade but also shaping the future of our industry. You'll be part of a truly international company with a strong culture, where you'll have unique opportunities to make a real impact on a global scale. We offer constant challenge and the scope to learn in an open and friendly atmosphere, with a strong focus on continuous improvement and personal development.