Solution Consultant

As a Solution Consultant at Resolver, your primary responsibility will be to enable customers to maximize the benefits of our software through leading and participating in the delivery of profitable software implementations. Your key responsibilities will include: - **Project Management**: - Establishing a shared vision of project success during project initiation - Confirming a common understanding of project scope, delivery approach, task ownership, and work outputs - Controlling and communicating project scope, schedule, budget, and risk to customers and management - Leading regular project discussions with customers and project teams to review work plans, risks, actions, issues, and decisions - **Business Analysis**: - Soliciting and documenting customer functional and technical requirements - **Consultant**: - Educating customers on what will be required for successful implementation - Developing design alternatives, work estimates, identifying recommendations, and securing agreement on designs - **Configuration**: - Configuring the software based on the solution design and performing quality assurance - **Training**: - Designing and delivering administrator, train the trainer, and end-user training sessions - Authoring training materials as required Qualifications Required: - Bachelor's degree or college diploma in computer science/information systems or equivalent - Experience working with SaaS products - 2+ years of prior experience in consulting delivering enterprise-wide COTS solutions - Knowledge of Java, Groovy, JavaScript, Node.js, MySQL, and Oracle database - Experience with Visio, MS Project, MS Office, and CRMs such as Salesforce - Experience working in an ambitious small to midsize software company About Resolver: Resolver is a cloud-based software provider trusted by over 1,000 of the world's largest organizations to protect their employees, customers, supply chain, brand, and shareholders. With locations in Toronto, Canada, as well as in India, USA, UK, New Zealand, and Dubai, Resolver offers integrated solutions focused on Corporate Security, Governance Risk & Compliance, and Information Security. As part of the Resolver team, you can expect: - Opportunities for professional development with external learning budget and internal workshops - Impactful work solving complex challenges for recognized organizations - Competitive benefits including health, accident, and life insurance, parental leave, wellness/fitness reimbursement, and office perks - A supportive and collaborative team environment where you can make a difference and have fun while doing it If you are ready to make an impact and be part of a dynamic team transforming how organizations think about risk, Resolver is the place for you. Join us in protecting what matters and contributing to the success of our global customer base.,