Job
Description
About The Role
Bachelor??s degree in Computer Science, Information Systems, or related field; Master??s degree preferred. 10+ years of ServiceNow experience , including at least 5 + years in a Technical Architect role . Deep knowledge of ServiceNow CSDM , CMDB , and Foundation Data constructs. Experience implementing and governing Foundation Data across large enterprise environments. Proficient with ServiceNow modules such as ITSM, ITOM, APM, and SAM. Strong understanding of data modeling, relational data concepts, and service mapping. Hands-on experience with Discovery , IntegrationHub , MID Servers , and 3rd-party integrations. Familiarity with frameworks like ITIL , TOGAF , and COBIT .
Excellent stakeholder communication, documentation, and presentation skills.
Bachelor??s degree in Computer Science, Information Systems, or related field; Master??s degree preferred. 10+ years of ServiceNow experience , including at least 5 + years in a Technical Architect role . Deep knowledge of ServiceNow CSDM , CMDB , and Foundation Data constructs. Experience implementing and governing Foundation Data across large enterprise environments. Proficient with ServiceNow modules such as ITSM, ITOM, APM, and SAM. Strong understanding of data modeling, relational data concepts, and service mapping. Hands-on experience with Discovery , IntegrationHub , MID Servers , and 3rd-party integrations. Familiarity with frameworks like ITIL , TOGAF , and COBIT .
Excellent stakeholder communication, documentation, and presentation skills.
Bachelor??s degree in Computer Science, Information Systems, or related field; Master??s degree preferred. 10+ years of ServiceNow experience , including at least 5 + years in a Technical Architect role . Deep knowledge of ServiceNow CSDM , CMDB , and Foundation Data constructs. Experience implementing and governing Foundation Data across large enterprise environments. Proficient with ServiceNow modules such as ITSM, ITOM, APM, and SAM. Strong understanding of data modeling, relational data concepts, and service mapping. Hands-on experience with Discovery , IntegrationHub , MID Servers , and 3rd-party integrations. Familiarity with frameworks like ITIL , TOGAF , and COBIT .
Excellent stakeholder communication, documentation, and presentation skills.
4.Team Management
Resourcing Anticipating new talent requirements as per the market/ industry trends or client requirements Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory
Skills: ServiceNow - SaaS .
Experience8-10 Years .
