Solution Analyst

The Position

The Solution Analyst reports directly to the Manager of Solutions and is supported by the Director of Solutions. This role is responsible for designing, configuring, and deploying the Rightsline platform to streamline rights and royalties operations across a diverse client base.

As a key customer-facing resource, the Solution Analyst works closely with stakeholders to gather requirements, analyze data, and translate business needs into scalable, system-driven solutions. The role serves as the primary solution liaison between Rightsline and the client, ensuring successful delivery of core configurations, system integrations, and process enhancements throughout the project lifecycle.

**We are looking to fill this role in a remote environment**

What you will do:

• Work closely with Customers and internal teams to design, configure, and help test implementations and advancements of the Rightsline/Alliant software
• Evaluate business requirements for applications and systems integration and service activation through interviews and/or existing systems documentation or procedures, while delivering new or modified software systems enhancements and/or integration solutions 
• Lead the definition, testing, training, implementation, data migration, and support of system requirements 
• Identify customer requirements/use cases, develop test plans, and track and document the delivery and results of these solution design plans 
• Manage risks and alert manager to potential escalations and issues of importance 
• Ensure requirements, designs, and solutions are understood, agreed to and signed off at the appropriate stages in a project 
• Provide detailed analysis of processes and workflows with suggestions for improvement using technology or business process enhancements 
• Build relationships with business users, gain deep understanding of their processes and how they are currently utilizing technology to develop improvements 
• Engage with internal teams, including, but not limited to Engineering, Product, and QA; to ensure relevant release items or customer initiatives are understood and delivered in a timely fashion 
• Manage the execution of data migration needs where we also provide guidance on data cleansing to our clients to better utilize the power of Rightsline 
• Engage with 3rd party technology vendors and system integration partners to ensure smooth integrations and implementations based on contractual work orders 
• Arrange and administer training where required for customers to promote the change management approach of the implementation 
• Conduct reviews of and analyze business and information technology processes
  

What you will bring to the role:

• Minimum 3 years of experience in a Business Analyst or Software Implementation position
• Bachelor's degree Information Technology, or related field.
• Excellent analytical, organizational and presentation skills 
• Ability to manage multiple projects simultaneously and work in a time-sensitive, deadline driven environment and prioritize accordingly 
• Ability to review functional requirements, analysis and design documents and provide feedback 
• Ability to make sound judgment and resolve problems without supervision 
• Experience in the data modeling and Structured Query Language (SQL) is preferred, but not required 
• Experience with either supporting, contributing or managing Financial Systems is preferred, but not required
• Ability to clearly and effectively communicate, both written and verbally, with internal and external audiences 
• Excellent knowledge and ability in the use of the Microsoft Office or Google Workspace
  

Equal Employment Opportunity

Rightsline is an equal opportunity workplace. All candidates will be afforded equal opportunity through the recruiting process. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, disability, gender identity and/or expression. We are dedicated to growing a diverse team of highly talented individuals and creating an inclusive environment where everyone feels empowered to bring their authentic selves to work.

If you are contacted for an interview and require accommodation during the interviewing process, please let us know.

Apply Today

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