Key Responsibilities • Operations Management: Lead the planning, execution, and management of all operations related to solar projects, including system installations, maintenance, and troubleshooting. • Team Leadership: Direct and mentor a team of operations staff, project managers, and technicians to ensure high-quality project execution and client satisfaction. • Project Oversight: Ensure projects are completed on time, within scope, and on budget by closely monitoring progress, identifying risks, and implementing corrective actions when necessary. • Resource Management: Oversee the allocation of resources (personnel, equipment, and materials) to optimize project efficiency and effectiveness. • Process Optimization: Continuously evaluate and improve operational processes to streamline workflows, reduce costs, and increase productivity. • Compliance & Safety: Ensure all operational activities adhere to industry regulations, company policies, and safety standards. • Vendor & Supplier Management: Collaborate with external vendors, suppliers, and subcontractors to ensure quality and timely delivery of materials and services. • Customer Support & Satisfaction: Work closely with the customer service team to ensure high levels of customer satisfaction, timely responses to inquiries, and efficient resolution of issues. • Performance Metrics: Establish key performance indicators (KPIs) for operational performance and regularly report on progress to senior management. • Budget Management: Develop and manage the operational budget to ensure cost control and profitability across projects. Qualifications • Bachelors degree in Engineering, Operations Management, Renewable Energy, or a related field (Masters degree preferred). • Minimum of 2-3 years of experience in operations management, in a leadership role, preferably within the renewable energy or solar industry. • Strong understanding of solar energy systems, project management, and operational workflows. • Proven track record of managing cross-functional teams and driving operational excellence. • Excellent communication, negotiation, and problem-solving skills. • Strong knowledge of safety protocols, regulatory standards, and quality control processes. • Proficiency in project management software, CRM systems, and Microsoft Office Suite. • Ability to work effectively under pressure, prioritize tasks, and meet deadlines. Preferred Skills • Experience with energy storage systems and battery-based solar solutions. • Familiarity with solar design and simulation software. • PMP or similar project management certification
