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CONDUCT EXAM TECHNOLOGIES LLP
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Software Support Executive

Software Support Executive

CONDUCT EXAM TECHNOLOGIES LLP

0 years

|

1 Lacs

Posted:2 months ago| Platform: GlassDoor logo

Apply

Skills Required

software support service logging updating sim resolve

Work Mode

Remote

Job Type

Full Time

Job Description

ROLES AND RESPONSIBILITIES

Working with customers/employees to identify software problems and advising them for solution.
Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet.
Interact with customers to provide and process information in response to inquiries, concerns, and requests about software.
Logging and keeping records.
Analyzing call logs so you can spot common trends and underlying problems Updating self-help documents so customers/employees can try to fix problems themselves.
Redirect problems to appropriate resource.
Able to do client level meeting and also able to handle client call by company provided SIM Card
Able to do independent demo of software product

Location: Rajkot, Gujarat
Position: 02
Experience :Only Freshers ( internhsip+job)
Technical Skills : Working with customers/employees, identify software issues, ability to resolve client queries, etc

Job Type: Full-time

Pay: ₹13,000.00 - ₹15,000.00 per month

Work Location: In person

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CONDUCT EXAM TECHNOLOGIES LLP

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