Posted:1 week ago|
Platform:
Work from Office
Full Time
Position: Software EngineerExperience: 3-5 YearsCategory: Software Development/ EngineeringMain location: HyderabadPosition ID: J0825-0601Employment Type: Full TimeWe are looking for an experienced ETL Support to join our team. The ideal candidate should be passionate about coding and developing scalable and high-performance applications. You will work closely with our front-end developers, designers, and other members of the team to deliver quality solutions that meet the needs of our clients.Qualification: Bachelor''s degree in Computer Science or related field or higher with minimum 3 years of relevant experience.
Responsibilities:Provide L2 support for Middle ware applications in production environments. Monitor application performance and availability using tools like Splunk, Dynatrace, or similar. Troubleshoot and resolve incidents, service requests, and application issues within defined SLAs. Collaborate with development, infrastructure, and development teams to identify root causes and implement fixes. Perform regular health checks, log analysis, and proactive maintenance activities. Participate in deployment activities, including release validations and rollback planning. Maintain documentation for support procedures, known issues, and resolutions. Ensure compliance with ITIL processes including incident, problem, and change management. Support batch jobs, integrations, and middleware components as needed.Must-Have Skills: Maintain documentation for support procedures, known issues, and resolutions. Ensure compliance with ITIL processes including incident, problem, and change management. Support batch jobs, integrations, and middleware components as needed.Good-to-Have Skills:Provide L2 support for Middle ware applications in production environments. Monitor application performance and availability using tools like Splunk, Dynatrace, or similar.
CGI
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