Software Development Engineer

Job Description

Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : Service Management Framework Design and Implementation Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : minimum 15 years of fulltime education Summary :As a Software Development Engineer, you will be responsible for analyzing, designing, coding, and testing multiple components of application code across one or more clients. Your typical day will involve working on Service Management Framework Design and Implementation using your technical expertise and problem-solving skills. Roles & Responsibilities: Design and implement Service Management Frameworks for clients using industry best practices and standards. Collaborate with cross-functional teams to identify and resolve technical issues related to Service Management Frameworks. Develop and maintain technical documentation related to Service Management Frameworks. Provide technical guidance and support to team members on Service Management Frameworks. Stay updated with the latest advancements in Service Management Frameworks and integrate innovative approaches for sustained competitive advantage. Professional & Technical Skills: Must To Have Skills:Experience in Service Management Framework Design and Implementation. Good To Have Skills:Knowledge of ITIL, COBIT, and other industry frameworks. Strong understanding of IT Service Management principles and practices. Experience in developing and implementing Service Level Agreements (SLAs) and Operational Level Agreements (OLAs). Experience in designing and implementing Incident, Problem, Change, and Release Management processes. Solid grasp of IT Service Management tools such as ServiceNow, BMC Remedy, and JIRA. Additional Information: The candidate should have a minimum of 3 years of experience in Service Management Framework Design and Implementation. The ideal candidate will possess a strong educational background in Computer Science, Information Technology, or a related field, along with a proven track record of delivering impactful solutions. This position is based at our Bengaluru office. Qualification minimum 15 years of fulltime education