Job Title: Social Media Executive
Location: Bangalore [In-Office]
Type: Fulltime
About Us:
Established in 2015, ClickPost is Asias largest Logistics Intelligence Platform, working with companies such as Walmart, Nykaa, Meesho, Adidas etc. to help them improve post purchase customer experience.
We have been profitable for the past 5 years and are backed by some of the biggest investors around and are growing 2x year on year.
At ClickPost, we are a rapidly growing SaaS company dedicated to transforming the logistics and post-purchase experience for e-commerce brands. Our cutting-edge platform helps brands streamline operations, drive growth, and deliver delightful customer experiences. We re a team that thrives on innovation, collaboration, and a passion for delivering outstanding value to our clients.
About the Role:
We re looking for a hands-on and self-driven Social Media Executive who lives and breathes social media. If you re someone who is not only great at managing brand pages but also actively builds your own personal brand online, we want to hear from you.
In this role, you will own and drive the company s social media strategy and execution across LinkedIn, Twitter (X), Facebook, Instagram, and YouTube from content planning and coordination with designers to posting, tracking, and growing our community.
What you will be doing:
- Plan and execute the end-to-end social media calendar across platforms: LinkedIn, Twitter (X), Instagram, Facebook, and YouTube
- Ideate and create engaging content (posts, reels, carousels, stories, etc.) in collaboration with the graphic designer
- Own publishing, community management, and engagement on all platforms
- Monitor trends and leverage platform-specific features to grow engagement and reach
- Track and report weekly/monthly KPIs including followers, reach, impressions, engagement rates, and more
- Proactively suggest new formats, campaigns, and strategies to increase brand visibility and engagement
- Stay up-to-date with platform algorithm changes, content formats, and industry best practices
- Occasionally assist in influencer outreach, paid campaign support, or partnerships for amplification
What we are looking for:
- 2 3 years of hands-on experience managing social media for brands (preferably in the B2B or tech/SaaS space)
- Demonstrated ability to independently plan and run social media campaigns and content calendars
- Excellent copywriting skills and content sensibility tailored to each platform
- Deep understanding of LinkedIn, Twitter, Instagram, Facebook & YouTube dynamics
- Familiar with tools like Buffer, Hootsuite, Canva, Meta Business Suite, and analytics dashboards
- Strong project ownership and the ability to juggle multiple priorities without dropping the ball
Good to Have:
- Personally active on social media (especially LinkedIn and Instagram/Facebook)
- Decent personal follower base and experience building your own voice online
- Self-starter with creative instincts and a passion for content and digital storytelling
- Experience in B2B SaaS or tech brands
- Video editing or reel creation skills
- Running contests, collaborations, or influencer campaigns
- Familiarity with paid promotion and ad boosting across platforms
What You Can Expect:
Ownership and autonomy:
You will have immense ownership and responsibility. You own and drive the execution.
Culture:
- We value velocity in all things we do. You would be expected to move fast, experiment and be updated with the newest technologies
- We give a lot of ownership to our people. There is no micro-management, and you would be expected to own projects end to end
- We have seen people grow super-fast at ClickPost when they focus on the impact of the work, are detailed in their way of working and are willing to take risks
- Our team thrives on transparency.
Compensation:
We offer a competitive salary with a performance bonus.
Benefits:
- Health insurance
- Generous vacation policy
- Learning and development budget
- Team events and company offsite
- Company laptop and devices
- Maternity and paternity benefits
Why join ClickPost:
Our vision is to revolutionize the post-purchase experience for e-commerce companies globally. We operate in a fast-growing market, and we recently raised $6 million in a funding round led by Inflexor Ventures and Athera Venture Partners. This new investment will help us accelerate our growth, scale our platform, and enhance our product offerings. You can read more about our latest funding here .
With this funding, we are poised for rapid expansion and continue to solidify our leadership position in the logistics and e-commerce sectors, driving innovation and operational excellence.
