Snowflake Engineer - Operations

Role: Snowflake Engineer - Operations

Location: Chennai

Experience: 3+ Years

Immediate Joiners Only

Mandatory Skills:

• SQL Proficiency:

  Ability to write, troubleshoot, and optimize queries in Snowflake.

• Snowflake Architecture Knowledge:

  Understanding of virtual warehouses, roles, stages, tasks, and platform features.

• User Management:

  Experience with role-based access control, permissions, and supporting Snowflake users.

• Scheduling/Orchestration Tools:

  Familiarity with tools such as Airflow, dbt, or Snowflake tasks.

• Collaboration Skills:

  Ability to work with data engineers and analysts to resolve data refresh and access-related issues.

• Communication Skills:

  Strong verbal and written skills for documenting issues and coordinating with global stakeholders.

Roles & Responsibilities:

Delivery and Execution:

• Monitor Snowflake platform health, including query performance, storage usage, and virtual warehouse efficiency.
• Respond to incidents and service requests related to Snowflake access, slow queries, pipeline failures, and data availability issues.
• Perform routine support tasks such as access provisioning, job reruns, and environment synchronization in coordination with engineering teams.
• Assist in query tuning and collaborate with users to resolve performance bottlenecks or data access issues.
• Track issues through ticketing systems, ensuring accurate status updates, timely closure, and root cause documentation.

Support and Enablement:

• Act as the first point of contact for Snowflake-related issues and coordinate with DevOps and platform leads for advanced troubleshooting.
• Participate in platform updates, patch rollouts, and maintenance windows as required.
• Maintain detailed logs of incidents, configurations, and troubleshooting steps for knowledge reuse.
• Engage in support calls, sprint reviews, and operations stand-ups to stay aligned with evolving priorities.