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10.0 years
4 - 9 Lacs
Bengaluru
On-site
Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. Roles and responsibilities- Serves as a subject matter expert for advanced network solutions, including LAN, WAN, data center, cloud, and hybrid environments. Provide consultation, guidance, and support across existing and emerging cloud. Design highly available and resilient cloud infrastructure using proven frameworks and Manage next-gen firewalls and WAF. Designs and configures Azure Network Infrastructure (load balancers, VPN tunnels, ExpressRoute, firewalls, et al.) Performs gap analysis and suggests solutions to drive network infrastructure operations Defines standards and practices for building secure and reliable network components on a public cloud platform. Serves as a trusted technical advisor to Altera customers solving complex Azure infrastructure and networking challenges. Provides escalation-level support for network security issues, as well as partner interconnects troubleshooting. Performs maintenance, upgrades and refreshes by conferring with vendors; developing, testing, evaluating, and installing enhancements on Web Application Firewall and Azure network components. Implement and oversee infrastructure automation and configuration management (Azure Automation, Powershell, Terraform). Educates and mentors product teams and junior engineers in the team. Documents process, platforms, and workflow details, including high- and low-level designs of technical requirements Provides escalation-level support. Works in tandem with a team of architects and engineers to create Azure reference. Subject matter expert leveraging network monitoring with the ability to proactively address issues and make recommendations. Required Experience: Minimum 10 years of experience in Network and Security domain required. Strong experience and knowledge and application of Networking protocols including: Network Function Virtualization (NFV), Routing (EIGRP, OSPF, BGP), LAN Switching (VLAN, VTP, STP, EtherChannel, CoS, wireless), WAN (MPLS, MPLS/VPN,MP BGP), TCP/IP protocol suite, Application Protocols (HTTP, HTTPS, FTP, SMTP, SNMP, SSL ), Network Security Protocols (IPSec VPN, AAA Architecture, TACACS+, RADIUS). Application Load Balancers. Experience in configuring and managing firewalls (Cisco ASA /or Sonicwall / Palo-Alto). Demonstrable experience in Routing and Switching concept (Cisco / Sonicwall Platform). Expert level experience with NGFW like Palo Alto, Cisco FMC/ASA AnyConnect. Good to have experience with Cisco ISE, posturing RADIUS, TACACS. Expert level experience with routing protocols (EIGRP, OSPF, BGP, DMVPN, IPSEC VPN). Experience in designing, implementation, and management of large-scale enterprise network with experience in network security, multi-vendor firewalls such as Checkpoint, Cisco ASA, Cisco Firepower, Fortinet, Sonicwall. Extended experience in network engineering and progressively responsible roles. Extended experience working in a networking environment. Extended experience with network security (Cisco, Palo Alto). Extended WAN and LAN experience. Extended knowledge of advanced network protocols and technologies such as BGP, OSPF, MPLS, VxLAN, SD-WAN, and advanced security protocols. Extended experience with cloud networking (AWS, Azure, etc.) and software-defined networking (SDN) concepts. Academic Qualifications and Certifications: Bachelor's degree or equivalent in Information Technology, Computer Science, or a related field. Network Administration certification (Azure, Google, Amazon) preferred. Relevant certifications such as Cisco Certified Network Professional (CCNP), CompTIA Network+, or equivalent certifications are preferred. Strong consulting and communication skills. Ability to communicate well with internal and external customers. Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at: HR.Recruiting@AlteraHealth.com
Posted 1 month ago
3.0 years
5 - 9 Lacs
Bengaluru
On-site
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role As a System Administrator at Kyndryl, you’ll solve complex problems and identify potential future issues across the spectrum of platforms and services. Do you want to be at the forefront of designing and implementing cutting-edge network solutions? Within our Network Services team at Kyndryl, you will be the go-to expert for providing top-of-the-line technical solutions throughout the entire solution lifecycle. You will be responsible for creating local and wide-area network solutions that utilize multiple platforms and protocols, ensuring that our customers have the best possible network infrastructure to support their business needs. Your skills in routers, networking controllers, bridges, and networking software will be essential as you troubleshoot network issues and coordinate with vendors to install the latest hardware and software, such as routers and switches. Not only will you help keep our customer’s networks running smoothly, but you will also work on project implementation, conduct project planning and cost analysis, and build proof-of-concept solutions with networking system technology. In this role, you will have the opportunity to review project requirements, communicate them accurately to the team, and ensure they are appropriately fulfilled. You will use your expertise to design and implement local and wide-area network solutions, including IP and VOIP, that address customer requirements. You will also provide high-quality technical solutions to our customers to prepare them for implementation, go-live, and maintenance. Implement and manage branch side Switch - VLANs, VTP, and trunking , Ensure network availability, performance, and security. Troubleshoot branch WAN issues using tools like ping, traceroute, and SNMP.. Provide L1 support for branch networks, resolving hardware and software issues for Network devices. Ensure branch network devices are compliant with customer security policies. Participate in network upgrades, migrations, and projects. Collaborate with cross-functional teams to resolve network-related issues. Identify and resolve network-related issues using logical troubleshooting methodologies. Analyse network logs, packet captures, and performance metrics , Escalate complex issues to senior engineers. If you are excited about using your technical expertise to create innovative network solutions and provide outstanding customer service, then this is the role for you! Your Future at Kyndryl At Kyndryl, we understand the importance of investing in our employees' professional growth and development. In Network Services, you can expect to receive a lot of support for training programs to keep your skills and knowledge up to date with the latest industry trends and technologies. By joining our team, you will have the opportunity to work on cutting-edge projects and contribute to the development of innovative solutions for our customers – including new wireless and 5G technologies – not yet adopted by most companies. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise 3 years of experience in Network support covering WAN technologies MPLS, SDWAN etc Strong understanding of TCP/IP, routing protocols (OSPF, EIGRP), and switching fundamentals. Experience with Cisco IOS and network management tools , Familiarity with WAN technologies (MPLS, VPNs). Monitor branch WAN links for availability, latency, and packet loss. Configure and troubleshoot network devices, including routers, switches, modems etc. Collaborate with telecom DC & DRC teams to resolve branches WAN-related issues Configure, monitor , and troubleshoot Cisco, Juniper, HP ant other OEM routers and switches. Preferred Technical and Professional Experience CCNP or equivalent certification. Experience with SDWAN, and VPNs. Familiarity with ITIL or similar service management frameworks. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Posted 1 month ago
2.0 - 5.0 years
0 - 1 Lacs
Mohali, Chandigarh
Work from Office
Position Title: Embedded Developer Location: Mohali ( Quark city ) No. of vacancies: 02 Exp: 4+years Job Description : We are seeking a skilled and motivated Embedded Development Engineer with expertise in designing, implementing, and debugging embedded systems. The ideal candidate will have hands-on experience with Linux, programming in C/C++, Python3, and working with various development tools and protocols, along with experience in ESP-IDF for IoT development. Key Responsibilities : Develop, test, and debug embedded software for various projects. Work with Git for version control and code collaboration. Write and maintain scripts using Bash for automation and system management. Collaborate with cross-functional teams to implement inter-process communication (IPC) mechanisms. Utilize SNMP (Simple Network Management Protocol) for monitoring and management tasks. Use debugging tools to analyze and resolve software and system issues. Read and interpret technical documentation to support project requirements. Ensure code quality and maintainability by following best practices and standards. Required Skills and Experience : Programming Languages : Proficiency in C, C++, and Knowledge in python3. Operating Systems : Strong hands-on experience with Linux. Version Control : Experience with Git for source code management. Integrated Development Environments (IDEs) : Familiarity with Eclipse and MPLAB. Scripting : Expertise in Bash scripting for task automation. IPC Mechanisms : Solid understanding of inter-process communication concepts. Protocols : Knowledge of SNMP for network management and monitoring. Debugging Tools : Proficient in using tools like GDB, Valgrind, or similar. Documentation : Ability to read and comprehend technical documents effectively. ESP-IDF : Hands-on experience with the ESP-IDF framework for embedded IoT projects. Designation & Perks: Depending upon the candidate's experience, capability, and skills. Open and friendly environment. Work-life balance on priority Yearly bonus Signing bonus Early joining bonus Work from home hybrid Kindly share your cv at kritikas@appinfoinc.com
Posted 1 month ago
2.0 - 4.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Network Engineer will be part of the IT Infrastructure team that provides design, deployment & support for systems, services, and requirements across PhonePe Corporate locations. Responsibilities & requirements: This is a hands-on technical role. Independently own the Network Infrastructure support solving complex issues and suggesting design modifications as appropriate. Ensure SLAs are met Responsible for performance analysis, proactive troubleshooting, and capacity planning for the Network platforms. Perform monitoring and maintenance of the overall environment working with experienced team members. Perform change controls. Update process documentation and team portals Participate in troubleshooting, capacity planning, analysis, performance analysis & Root Cause Analysis. Communicate with peers and managers regarding system issues & participate in 24x7 on-call. Ability to handle multiple complex tasks in a dynamic environment, with tight deadlines concurrently. Experience & Qualifications: 2-4 years of experience in design, deploy & manage IPv4/IPv6 networks(Routers/Switches/Firewalls and WiFi Solution) Platform knowledge on Juniper /Aruba/ FortiGate/Cisco Solid understanding of IP/MPLS and Ethernet technologies. Experience in IP services (IPv4, IPv6, VPN, Multicast, QOS, SNMP, VOIP, SIP, etc). Experience in Wireless technologies (Wireless Lan topologies, devices, troubleshooting, 802.11 network security architecture & RF site surveys) Proven experience in network management & Expert knowledge of network analysis tools ( Nagios, Zabbix, etc) Hands-on experience with Protocol Analyzer tools & debugging tools. Hands-on experience with BGP, OSPF configuration Experience with firewalls, VPN's, remote implementation, troubleshooting, and problem resolution is desired Knowledge on Linux Platform. Engage with vendors. Good communication skills Familiarity with backup and recovery process, software and methodologies Candidates with Multi-platform skills are preferred.
Posted 1 month ago
12.0 years
0 Lacs
Indore, Madhya Pradesh, India
Remote
About Us: At gathr.ai, we are transforming the way enterprises build and deploy data and AI solutions. With our innovative Data+AI fabric, we’re enabling organizations to harness the power of their data, large language models (LLMs) and no code applications effortlessly, ensuring they stay ahead in the rapidly evolving AI landscape. As we continue our global expansion, we need a visionary leader to shape and amplify our voice across the world. If you’re passionate about solving customer problems, strategic communication, and making an impact on a grand scale, this is the opportunity you've been waiting for. Job Title: Manager – L0/L1/L2 Technical Customer Support Qualification: Experience: 12-15 years Education – B.E.(IT/CS), MCA About the Role: You will be building and managing a team of technical support engineers who serve as the first point of contact for customers looking for technical assistance over the phone, chat or email (via a ticketing portal). Your work will involve a combination of expertise in Software Applications, OS, Hardware, Networking Infrastructure, Cloud Infrastructure, Storage, Customer Training and Technical Support leveraging ITSM processes. Your team will be performing remote troubleshooting through diagnostic techniques, logs analysis and pertinent questions & finding the best solution based on the issue and details acquired from customer within committed SLA’s. Roles & Responsibilities: Build and manage a team to deliver L0/L1/L2 support 24x7 to customers globally Meet or beat customer SLA’s as per signed contracts Develop expertise in understanding and using new product features Diagnose customer reported problems or configuration issues and recommend possible solutions within agreed SLAs Establish structures and processes to escalate to appropriate Product Development personnel for level 3 support. Work with Quality Assurance teams to provide real world customer feedback and identify product bugs proactively. Help customers use the product effectively to gain maximum value from the product Provide technical reviews of user documentation, product requirements documents, product videos and other functional specifications. Assist with knowledge-sharing initiatives as well as product release training and documentation. Minimize the occurrence of repetitive issues and drive information on the community knowledge-base for low touch support engagement License management Periodic calls with high value customers to assess issues, product pulse and build partnership from a support perspective Required Skills: Candidates with experience in following - Linux / Windows Administrations, Cloud technologies – AWS/Azure/GCP/OCI/Databricks/Snowflake, LAN technologies (Good to have) Candidates with certification will be preferred Hands on Experience in deployment and maintaining of product staging Infrastructure including -Desktops, Servers, Virtual Machines, Cloud Experience in Python Experience in performance monitoring using SNMP, WMI, SysLogs Experience in using monitoring tools like Nagios or others Experience/Knowledge in ticketing tool for issue tracking, reporting. (Must have) Excellent written, verbal communication and presentation skills (Must have) Strong organizational skills and ability to work independently. Experience of working with End Users (Must have) Team building and management skills Willingness to travel Show more Show less
Posted 1 month ago
0 years
0 Lacs
Jaipur, Rajasthan, India
On-site
Job description Role & responsibilities Familiar with all Linux family specially centos, Ubuntu, Debian server design and deployment (server Hardening) web hosting management (plesk/cpanel) DNS management Scripting knowledge shell, bash, python should have knowledge of Fortigate firewall, networking, DHCP, NAT, Port forwarding, VIP, Policy LAMP installation and configuration load balancer, ngnix, apache, haproxy installation configuration openerp application installation and configuration linux administration LVM, user level access, OS patching cloud computing, hyper-v management, replication Windows server management Azure Administrator, vm creation, RG, nsg, vnet, subnet, automation (terraform) Required Skills: - A bachelor's degree in computer science, information systems, or a related field Previous experience working as a Linux Administrator Extensive understanding of Linux, including Red Hat, CentOS, and Debian Working knowledge of MySQL and/or MariaDB Understanding of VMWare and SAN administration and concepts Thorough understanding of protocols such as DNS, HTTP, LDAP, SMTP, and SNMP Additional Linux certifications (RHCT, RHCE, and LPIC) will be viewed favorably Excellent problem-solving and communication abilities Have working knowledge of AWS and Show more Show less
Posted 1 month ago
0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Role Description UST Designation: Associate III - Semiconductor Product Validation Requirement name: Validation Engineer - Execution Engineer Who We Are At UST, we help the world’s best organizations grow and succeed through transformation. Bringing together the right talent, tools, and ideas, we work with our client to co-create lasting change. Together, with over 30,000 employees in 25 countries, we build for boundless impact—touching billions of lives in the process. Visit us at . The Opportunity Key Responsibilities: This individual will be primarily responsible for development of system test plan, test cases and respective automation of individual modules / products (compute, accelerators, GPUs) that go in to Data Center or Cloud. Interfacing with silicon, platform hardware, and firmware teams during test content development based on product requirements. Development of Automation for the test content developed and execution of it to make sure product meets the quality criteria and spec adherence and meet project schedules and timelines. Required Skills & Qualifications Solid experience in Systems engineering especially dealing with embedded systems qualification and validation, system level Integration, automation framework (such as Robot Framework), and debugging of system software. Hardware Exposure and understanding – Comfortable with hardware bus interfaces, system design, reading schematics etc Network /System Management – Understanding or prior experience with IPMI, BMC, SNMP, BIOS, Device Drivers, High Availability etc are preferable. Experience with Python for automation scripting using Robot framework. Solid experience in Creating System Test Cases, Test Plans, develop test content, automate execution, create test reports, and debug/triage of observed/reported failures. Experience of creating automated testing pipeline and CI/CD systems and processes Have deep experience of system level debugging (including customer issues) with good understanding of managing and triaging production level issues. Stress , performance, and reliability Testing Project Status reporting and communication Skills: Server Validation engineer, BIOS, Scripting, UEFI What We Believe We’re proud to embrace the same values that have shaped UST since the beginning. Since day one, we’ve been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone, to champion diversity and inclusion and to place people at the centre of everything we do. Humility We will listen, learn, be empathetic and help selflessly in our interactions with everyone. Humanity Through business, we will better the lives of those less fortunate than ourselves. Integrity We honour our commitments and act with responsibility in all our relationships. Equal Employment Opportunity Statement UST is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance. To support and promote the values of UST. Comply with all Company policies and procedures Skills Python,Server Validation,Firmware, BIOS.UEFI, BMC Show more Show less
Posted 1 month ago
7.0 years
0 Lacs
Bengaluru, Karnataka, India
Remote
Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Our Approach to Work We lead with personalization and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond! At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office with some flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate on the industry’s best cybersecurity solutions together! Job Description Your Career You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals. Under Focused Services, you will be a designated customer advocate who will assist in providing tailored support, weekly reviews, root cause analysis for critical issues, release review and upgrade planning, and a quarterly business review. You will provide personalized support and become deeply familiar with your implementation and business priorities to proactively drive best practices and help you continuously improve your security posture. You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure – which means you’ll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations). Your Impact Offer advanced-level technical assistance to our top-tier customers, ensuring prompt resolution of complex issues and providing tailored solutions to optimize their security infrastructure Effectively communicate technical solutions to technical and executive stakeholders, fostering trust and credibility at the highest levels of our customers' organizations Provide tailored troubleshooting, configuration guidance, and best practices Take ownership of support cases from initiation to resolution, ensuring meticulous documentation of all troubleshooting steps, timely updates, and comprehensive closure summaries in the ticketing system Effectively manage critical and challenging customer support cases for multi-vendor troubleshooting on complex customer engagements and build positive external customer experience by working closely with Account, Sales, and Marketing teams Utilize fault isolation and root cause analysis skills to provide post-sales technical support, configuration, troubleshooting, and standard methodologies to customers Be the subject matter expert on core technologies of Palo Alto Networks product line Identify product defects (code, environment) via lab replication using network simulation, lab automation, performance testing, and validation tools File bug reports with the engineering team and develops test plans and best practices with Quality Assurance teams to improve overall software and hardware quality per release cycle Facilitate the hiring and onboarding process with technical screens, train new hires on technical and soft skills, and enable process and tools knowledge for readiness Author Technical Support Bulletins and technical documentation in the Knowledge Base for training materials, marketing collateral, manuals, and problem-solving guides Travel to customer sites in the event of a critical situation to expedite resolution as required Qualifications Your Experience Minimum of 7 years of network security experience Expertise in TCP/IP and advanced knowledge of LAN/WAN technologies, expertise with general routing/switching, Routing protocols (e.g BGP, OSPF, EIGRP), branch, and center architectures Advanced understanding of packet flow across multiple OSI layers Extensive experience with troubleshooting Remote Access VPN solutions including IPSEC, PKI & SSL technologies Ability to independently debug broad, complex, and unique networks with mixed media and protocols required In-depth knowledge of networking operations - TCP and UDP, SNMP, IPv6, VLSM, CIDR, and NAT - Static, Dynamic, and PAT Proficiency with network troubleshooting tools - Wireshark, GNS3 Strong grasp authentication protocols - LDAP, TACACS+, Radius Skilled in engaging executive-level stakeholders with clear technical communication Proven track record of effectively communicating technical concepts to diverse audiences Consistently maintains rigorous case management practices, ensuring thorough documentation and timely updates The below skills are a plus Virtualization experience (AWS, Azure, VMWare, OpenStack) Experience with Windows, MAC OS, and Linux (Debugging, Editing Registries, Plist etc.) Experience with Python or Shell scripting a plus Multi-Vendor Exposure - Cisco Advanced Security Appliances, Palo Alto Next-Generation Firewalls, Prisma Access, Cisco Firepower, Checkpoint Firewalls, Cisco Switches, and Intrusion Detection/ Intrusion Prevention Systems BS in computer science, information technology, computer architecture, electrical engineering, mathematics or related experience or equivalent military experience required Excellent written and verbal communication skills Willingness to work outside of normal business hours (As business needs dictate) Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign – it evolves. As threats and technology change, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship?: Yes Show more Show less
Posted 1 month ago
0.0 - 2.0 years
0 Lacs
Pune, Maharashtra
Remote
Konverge Technology Pvt Ltd Konverge Technologies Pvt Limited is a leading player in IT Managed Service, networking, computing, messaging & collaboration, Portals and Process Automation. Konverge is uniquely positioned to deliver end-to-end IT solutions beginning from structured cabling to collaboration to the market. Konverge builds strong partnerships with leading vendors, selecting technology that supports people to improve efficiency and quality of service. We simplify technology for our clients through our strategic vantage point and award-winning partnerships, including Cisco Gold Partner status. Website www.konverge.co.in Job Description : Troubleshooting: Basic troubleshooting and guidance to customers Network configuration: Configuring VLANs, RSTP, MSTP, IGMP, and SNMP Network performance: Establishing and maintaining network performance Networking domain and protocols- BGP , OSPF. Cable console and Putty Knowledge. Network standards: Defining, documenting, and enforcing system standards Network layers: Working knowledge of networking layers, such as the OSI model Need to visit client side for any escalation Routing protocols: Working and troubleshooting on routing protocols like EIGRP, OSPF, and static route. Client support: Online support to clients and visits to clients J ob Location: Konverge Technology Pvt Ltd- Pune Fresher required- CCNA Completed Mode of Transport- Two Wheeler ( Mandatory) Notice Period: Immediate Joiner required. Immediate joiner required. Interested candidate can revert with your updated CV. Job Types: Full-time, Permanent Pay: ₹9,000.00 - ₹12,000.00 per month Experience: total work: 2 years (Preferred) Location: Pune, Maharashtra (Preferred) Work Location: Remote
Posted 1 month ago
3.0 - 5.0 years
0 Lacs
Pune
On-site
3 - 5 Years 1 Opening Pune Role description Role Proficiency: Resolve L1 Incident and service requests within agreed SLA Outcomes: 1) Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets with defined priority and severity2) Update SOP with updated troubleshooting instructions and process changes3) Mentor new team members in understanding customer infrastructure and processes4) Perform analysis for driving incident reduction5) Resolve L1 incidents and service requests Measures of Outcomes: 1) SLA Adherence2) Compliance towards runbook based troubleshooting process3) Time bound elevations and routing of tickets – OLA Adherence4) Schedule Adherence in managing ticket backlogs5) # of NCs in internal/external audits6) Number of KB changes suggested7) Production readiness of new joiners within agreed timeline by one-on-one mentorship8) % Completion of all mandatory training requirements9) Number of tickets reduced by analysis 10) Number of installation SR handled for endpoints / change tasks completed for infrastructure 11) Number of L1 tickets closed Outputs Expected: Monitoring: Understand Priority and Severity based on ITIL practice. Understand agreed SLA with customer and adhere. Repetitive analysis for finding high ticket generating Cis. Adhere to ITIL best practices Runbook Reference/Change: Follow runbook for troubleshooting record troubleshooting steps and provide inputs for runbook changes. Escalation/Elevation/Routing of tickets: Escalate within organization/customer peer in case of resolution delay. Understand OLA between delivery layers (L1 L2 L3 etc) adhere to OLA route the tickets to relevant queue initiate intimation respective teams/customer based on defiled process. Tickets Backlog/Resolution: Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process. Resolve incidents and SRs within agreed timelines. Execute change tasks for infrastructure. Collaboration: Collaborate with different towers of delivery for ticket resolution (within SLA) document learnings for self-reference. Close/resole L1 tickets with help from respective tower. Actively participate in team/organization-wide initiatives. Installation: Install software software/tools and patches Stakeholder Management: Lead the customer and vendor calls. Organize meetings with different stake holders. Participate in RCA meetings. Process Adherence: Thorough understanding of organization and customer defined process. Consult with mentor when in doubt. Adherence to defined processes. Adhere to organization’ s policies and business conduct. Training: On time completion of all mandatory training requirements of organization and customer. Provide On floor training and one-on-one mentorship for new joiners. Performance Management: Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Set goals and provide feedback for mentees. Assist new team members to understand the customer environment. Skill Examples: 1) Good communication skills (Written verbal and email etiquette) to interact with different teams and customers2) Networking:a. Good in Monitoring tools and Device back up schedulingb. Basic DHCP and DNS configuration in routers and switchesc. Basic troubleshooting skills in ‘show ip route’ ‘sh mac address-table’ etcd. Static and dynamic IP routing protocols basics3) Server:a. Basic to intermediate powershell / BASH/Python scripting skillsb. Manual patch of QA serverc. Analyse space s from a server and engage Capacity Mgmt. team for disc expansion4) Storage and Back upa. Ability to handle Storage and Backup issues independentlyb. Ability to handle Vendor management Device management Storage array managementc. Perform Hardware upgrades firmware upgrades Vulnerability remediationd. Ticket analysis Storage and backup Performance management various trouble shootings5) Database:a. Patching and upgrading the DB server and application toolsb. Tweak queries making them run as fast as possiblec. Logical and Physical Schema design (indexing constraints partitioning etc.)d. Ability to visualize debug the end-to-end flow of business transaction model and applicationse. DB migration export/import Knowledge Examples: 1) Fair understanding of customer infrastructure ability to co-relate failures 2) Monitoring knowledge in infrastructure tools3) Networkinga. IP addressing and Subnetting knowledgeb. Preferably certified in Cisco's basic certification trackc. IOS upgradation knowledge and IOS patching knowledge4) Servera. Intermediate level knowledge in active directory DNS DHCP DFS IIS patch managementb. Strong knowledge in backup tools such as Veritas/Commvault/Windows backup storage concepts etcc. Strong Virtualization and basic cloud knowledged. AD group policy management group policy tools and troubleshooting GPO se. Basic AD object creation DNS concepts DHCP DFSf. Knowledge with tools like SCCM SCOM administration5) Storage and Backupa. In depth knowledge in Storage & Backup technology Storage allocation and reclamation Backup policy creation and managementb. Strong knowledge in server Network and virtualization technologies6) Toola. Knowledge in Infrastructure and application technologiesb. Understanding of monitoring concepts and processc. Understanding of key network monitoring protocols including SNMP NetFlow WMI syslog etcd. Knowledge in administration of tools like SCOM Solarwinds CA UIM Nagios ServiceNow etc7) Monitoringa. Good understanding of networking concepts and protocolsb. Knowledge in Server backup storage technologiesc. Desirable to have knowledge in SQL scriptingd. Knowledge in ITIL process8) Database:a. Knowledge of Database security9) Quality Analysisa. Exposure to FMEA audit practicesb. Exposure to technology/processes as per audit requirements.10) Working knowledge of MS Excel Word PPT Outlook etc. Additional Comments: Principal Accountabilities and Responsibilities: AI Governance: • Process AI governance tickets through from assessment to completion. • Review AI use cases and check they are in line with governance requirements. • Work with data and process related tooling to support a data driven approach to AI governance and reporting. • Extract, clean, and analyse structured and unstructured data using scripting for insights and to improve processes. • Maintain a centralised AI/ML model inventory, tracking critical metadata, classification, ownership, and risk profiles. • Support in responding to AI related queries and assist in finding solutions to current problems raised and offer immediate solutions. • Ensure data quality and integrity through for effective AI governance practices. Agile Project Management: • Prepare clear, stakeholder facing communications in line with team standards of clarity, reference and effectiveness. • Document requirements, analyse findings, and recommendations. Assist in preparing reporting, presentations and documentation to support regulatory and internal monitoring, governance processes. • Manage workflow timelines, track progress, and ensure timely delivery of milestones. • Provide the Cyber AI Governance lead with administrative support and help in managing task backlog. Collaboration and Communications • Prioritise and provide same-working day accurate responses to ad-hoc issues and requests. • Communicate and collaborate closely with colleagues from a wide range of backgrounds (cybersecurity/AI/risk/compliance teams), providing regular updates on AI activity status and addressing any issues promptly. • Build and maintain positive relationships with internal collaborators. Continuous learning and Improvement: • Contribute to continuous improvement of processes and methodologies. • Identify and develop processes improvements opportunities by automating where applicable. • Analyse extensive datasets to identify patterns and trends to uncover trends, patterns, and insights that inform decisions. Skills and experience • 3 – 5 years of experience in financial services, AI/ML risk management or model governance, Regulatory compliance or Technology • Bachelor’s degree in computer science, Software Engineering, Data Science, or a related field advantageous. • Bachelor’s degree in any Science, Technology, Engineering, or Medical (STEM) field accompanied with data, technology and/or programming experience also considered. • Applicants without a Bachelor’s degree will be considered if they have demonstrable career experience within one or more of the required areas and/or have relevant industry certifications in Data or Cybersecurity. • CSA are a supportive team who welcome candidates from diverse skills and educational backgrounds. Thus, candidates with transferrable skills gained through relevant industry or technology background will also be considered. • Knowledge of scripting languages such as Python, Java, C#, or similar (Nice to have) • Familiarity and Understanding of Cyber/AI vocabulary and technologies. • Knowledge of Agile project management tools (e.g., JIRA) • Positive attitude, strong work ethic and passion for learning • Good organisation skills • Effective communication and people skills • Positive team player working as part of a large programme. Skills AI,ML,Data Science About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.
Posted 1 month ago
0.0 - 2.0 years
0 Lacs
Chennai
On-site
Job Description: We are seeking a motivated Automation Engineer with 0-2 years of experience in Industrial IoT (IIoT) and industrial automation to support data integration from PLCs, HMIs, SCADA systems, sensors, and controllers into Industry 4.0 platforms. The candidate will have hands-on experience with industrial protocols, PLC programming, and hardware integration, along with strong troubleshooting and client-facing skills. Key Responsibilities: 1. Understand customer needs and Access the existing industrial infrastructure like (PLC, HMI, SCADA, sensors, etc.) 2. Designing the architecture for integrating the data in Industry 4.0 platforms 3.Configure, install, and validate end-to-end IoT data acquisition systems. 4. Support PLC programming modifications for data extraction and relay logic integration 5. Select and deploy appropriate hardware (gateways, I/O modules, sensors) and software (IIoT platforms, OPC UA servers) 6. Perform panel wiring for AI/AO/DI/DO/RTD signals and integrate data using Modbus TCP/IP, Ethernet/IP, Profibus, BACnet, OPC UA, SNMP, MQTT, etc. 7. Install and configure hardware, ensuring seamless data flow to Industry 4.0 platforms. 8. Collaborate with cross-functional teams (engineers, vendors, clients) to meet project deadlines. 9. Ensure on-time project delivery and provide post-deployment troubleshooting 10.Maintain strong client relationships through effective communication. Required Skills: 1. Hands-on experience with PLCs/HMIs/SCADA (Siemens, Delta, Omron, Mitsubishi, AB, ABB). 2. Knowledge of industrial protocols (Modbus, Ethernet/IP, Profibus, OPC UA, etc.). 3. Experience in panel wiring for I/O modules (AI, AO, DI, DO, RTD). 4. Strong problem-solving and troubleshooting abilities. 5. Excellent communication and client interaction skills6. Basic knowledge of Python and SQL will be an added advantage Job Types: Full-time, Permanent Schedule: Monday to Friday Work Location: In person Application Deadline: 29/05/2025
Posted 1 month ago
0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Role Description UST Designation: Associate III - Semiconductor Product Validation Requirement name: Firmware Validation with Python exp Who We Are At UST, we help the world’s best organizations grow and succeed through transformation. Bringing together the right talent, tools, and ideas, we work with our client to co-create lasting change. Together, with over 30,000 employees in 30+ countries, we build for boundless impact—touching billions of lives in the process. Visit us at . Summary UST is looking for Python Developer with knowledge in Embedded System. What You Need Strong experience in Python Development. Experience in Developing any Tool based on Python Programming. Good experiene in OOPS Concepts. Have Hardware knowledge for tool development of SMTK - Hardware Diagnostics Low-level/embedded programming experience and understanding of computer HW architecture/HW components. Required Skills Solid experience in Systems engineering especially dealing with embedded systems qualification and validation, system level Integration, automation framework (such as Robot Framework), and debugging of system software. Hardware Exposure and understanding – Comfortable with hardware bus interfaces, system design, reading schematics etc Network /System Management – Understanding or prior experience with IPMI, BMC, SNMP, BIOS, Device Drivers, High Availability etc are preferable. Experience with Python for automation scripting using Robot framework. Solid experience in Creating System Test Cases, Test Plans, develop test content, automate execution, create test reports, and debug/triage of observed/reported failures. Experience of creating automated testing pipeline and CI/CD systems and processes Have deep experience of system level debugging (including customer issues) with good understanding of managing and triaging production level issues. Stress , performance, and reliability Testing Project Status reporting and communication What We Believe We’re proud to embrace the same values that have shaped UST since the beginning. Since day one, we’ve been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone, to champion diversity and inclusion and to place people at the centre of everything we do. Humility We will listen, learn, be empathetic and help selflessly in our interactions with everyone. Humanity Through business, we will better the lives of those less fortunate than ourselves. Integrity We honour our commitments and act with responsibility in all our relationships. Equal Employment Opportunity Statement UST is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance. To support and promote the values of UST. Comply with all Company policies and procedures Skills Python, Embedded, Hardware, Scripting, OOPS Show more Show less
Posted 1 month ago
2.0 - 7.0 years
5 - 7 Lacs
Chennai
Work from Office
Domain: Network Engineer Location: Chennai Exp: 2+ Years Notice: Immediate to 15 days Shift: Rotational Shift Max CTC: 7 LPA Must have exp in Routing, Switching, IP subnetting and Wireshark Regards Gopinath 9150989283
Posted 1 month ago
5.0 - 10.0 years
22 - 25 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Are you interested in building large-scale distributed monitoring solutions for the cloudDo you love the idea of working in an environment with the excitement of a start-up, but the financial backing of a Fortune 100 companyYou ll be joining a fast-growing venture that offers lot of autonomy and a lot of variety. This role offers huge upside potential, high visibility, and fast career growth. This is an unique opportunity to work with smart people to solve complex problems in distributed systems, data processing, metrics collection, data analytics, network monitoring, multi-tenant Infrastructure-as-a-Service (IaaS) operating at massive scale. Our customers want higher availability, more visibility, greater network security, better network performance and throughput, better capacity planning, root cause analysis, and prediction of failures. We help Oracle build the best-in-class cloud monitoring solution to provide performance monitoring, what-if analysis, root cause analysis, prediction, and capacity planning for Oracles global cloud network infrastructure. Our mission is to build monitoring services that comprehensively view, analyze, plan, and optimize to scale and operate our networks. We are looking for a Senior Software Development Engineer who will design and develop software including automated test suites for major components in our Network Monitoring team. You should be comfortable at building complex distributed systems involving huge amount of data handling - collecting metrics, building data pipelines, and analytics for real time processing, online processing, and batch processing. Prior experience in coding is required. You should value simplicity and scale, work comfortably in a collaborative, agile environment, and be excited to learn. A great software engineer will make all the difference for delivering quality solutions to our customers. Are you passionate about designing, developing, testing and delivering cloud servicesDo you thrive in a fast-paced environment, and want to be an integral part of a truly great team Come join us! Required Qualifications: 5+ years of experience in software development 3+ years of experience in developing large scale distributed services / applications Proficiency with Java/Python/Go and Object Oriented programming Excellent knowledge of basic data structures, search/sort algorithms Experience with TCP/IP and socket programming Excellent organizational, verbal, and written communication skills Masters s degree in Computer Science or related field Preferred Qualifications: Knowledge of cloud computing networking technologies including monitoring services Networking Technologies such as SNMP, Netflow, Flow analysis, BGP Experience developing service oriented systems, REST, python Experience developing automated test suites Experience with Jira, Confluence, BitBucket Knowledge of Scrum Agile Methodologies As a member of the software engineering division, you will take an active role in the definition and evolution of standard practices and procedures. You will be responsible for defining and developing software for tasks associated with the developing, designing and debugging of software applications or operating systems.
Posted 1 month ago
10.0 - 15.0 years
50 - 65 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Oracle Cloud Infrastructure (OCI) is a strategic growth area for Oracle. It is a comprehensive cloud service offering in the enterprise software industry, spanning Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS). OCI is committed to providing the best in cloud products that meet the needs of our customers who are tackling some of the world s biggest challenges. About the Network Monitoring (NM) team Networking is a mission critical part of the OCI cloud. Our customers want higher availability, more visibility, greater network security, better network performance and throughput, better capacity planning, root cause analysis, and prediction of failures. We help Oracle Cloud Infrastructure (OCI) build the best-in-class cloud monitoring solutions to provide performance monitoring, what-if analysis, root cause analysis, prediction, and capacity planning for Oracle s global cloud network infrastructure. Our mission is to build monitoring services that comprehensively view, analyze, plan, and optimize to scale and operate our networks. Career Level - IC5 We are looking for a Consulting Member of Technical Staff for the OCI Network Monitoring team who has the expertise and passion in solving difficult problems in globally distributed systems, building cloud native at scale network monitoring and analytics solutions and improve the operational posture of Network Monitoring. You should be comfortable at building complex distributed systems involving a huge amount of data handling - collecting metrics, building data pipelines, and analytics for real-time processing, online processing, and batch processing. If you are passionate about designing, developing, testing, and delivering cloud services, are excited to learn and thrive in a fast-paced environment, the NM team is the place for you. Required Qualifications/Desired Qualifications: (Adjust as per focus area) BS/MS or Equivalent in CS or equivalent relevant area 10+ years of experience in software development 5+ years of experience in developing large scale distributed services/applications Proficiency with Java/Python/C++ and Object-Oriented programming Networking protocol knowledge such as TCP/IP/Ethernet/BGP/OSPF Networking Management Technologies such as SNMP, Netflow, BGP Monitoring Protocol, gNMI Excellent knowledge of data structures, search/sort algorithms Excellent organizational, verbal, and written communication skills Knowledge of cloud computing networking technologies including monitoring services Operational experience running and troubleshooting large networks Experience developing service-oriented systems Exposure to Hadoop, Spark, Kafka, Storm, open TSDB, Elastic Search or other distributed compute platforms Experience developing automated test suites Experience with Jira, Confluence, BitBucket Knowledge of Scrum Agile Methodologies
Posted 1 month ago
2.0 - 8.0 years
8 - 9 Lacs
Bengaluru
Work from Office
Technology Deployment and Management Service (TDMS) organization is a critical arm of Oracle FLEXCUBE consulting group. TDMS delivers Oracle Technology services for FSGBU product customer, while the applications team focusses on the application customization and setup. We are looking for a highly capable, self-motivated and independent Linux Administrators experts based in India. If you are passionate about Oracle technology as well as cloud computing, this is the ideal role you ve been waiting for. Our team supports technology which are available both on-premise and on Cloud. The Admin needs to have deep technical domain expertise, and will work closely with the Solution Architect team to help craft the solution and then continue to collaborate with the customer on Key Responsibilities: Installing, configuring and maintaining Linux Servers / Virtualization. Installation and configuration of HA environment using Linux cluster or Veritas Cluster. Configuration and administration of LVM and Veritas logical volume manager. Strong background and understanding of Linux and scripting. Daily maintenance/administration of multiple Unix systems Strong technical problem solving skills and experience in IP networking and static routing FTPSSH, SMTP, DNS, HTTP/S, DHCP, Syslog logging facility. Installation, set up, configuration and maintenance of Java Application Servers, Apache Web Servers, Cisco Firewalls, and Database Servers Assists with Veritas Backups and recovery. Configuration and maintenance of the monitoring system Experience in a high availability and mission critical environment. Experience with Firewalls (IPTABLES/IPCHAINS) Experience with SNMP/Nagios based Monitoring Experience in visualization and network attached storage Solid verbal and written communication skills. Team player and ability to work independently and effectively under pressure in a high paced and energetic environment Strong understanding of TCPIP, UDP and Multicast traffic. Understanding of SAN and NAS storage. Experience in System Fault Tolerance Design, Business continuity and Disaster recovery planning. Performance Management fine tuning. Patch and Package administration Extensive experience in kernel patching and firmware upgradation. Troubleshooting Hardware and Operating system related issue Able to handle most of basic to advanced calls in User, group management, system start-up, service modification, crontab entries, ACL modifications, file system management, root OS backups Experience in Server Experience on following will be added advantage Samba, DNS, NIS, Send mail / Exim / Postfix / Qmail, LDAP Knowledge on Vulnerability remediation Understanding of Qualys Proactively monitoring the Server s health and taking preventive or corrective action as required. NIC bonding using bonding kernel module. Sound experience in Linux LVM, VxVM and Solaris SVM Skills needed Experience with RHEL Systems Manager and Subscription Manager Experience with virtualization of RHEL servers on ESX Hands-on experience with Bash Scripting and writing automation scripts for Operational tasks Hands-on experience with scripting tools, Ansible, Satellite and other automation tools Experience on AIX or Solaris OS would be an added advantage Well versed with ITIL framework Career Level - IC2 Career Level - IC2 Technology Deployment and Management Service (TDMS) organization is a critical arm of Oracle FLEXCUBE consulting group. TDMS delivers Oracle Technology services for FSGBU product customer, while the applications team focusses on the application customization and setup. We are looking for a highly capable, self-motivated and independent Linux Administrators experts based in India. If you are passionate about Oracle technology as well as cloud computing, this is the ideal role you ve been waiting for. Our team supports technology which are available both on-premise and on Cloud. The Admin needs to have deep technical domain expertise, and will work closely with the Solution Architect team to help craft the solution and then continue to collaborate with the customer on Key Responsibilities: Installing, configuring and maintaining Linux Servers / Virtualization. Installation and configuration of HA environment using Linux cluster or Veritas Cluster. Configuration and administration of LVM and Veritas logical volume manager. Strong background and understanding of Linux and scripting. Daily maintenance/administration of multiple Unix systems Strong technical problem solving skills and experience in IP networking and static routing FTPSSH, SMTP, DNS, HTTP/S, DHCP, Syslog logging facility. Installation, set up, configuration and maintenance of Java Application Servers, Apache Web Servers, Cisco Firewalls, and Database Servers Assists with Veritas Backups and recovery. Configuration and maintenance of the monitoring system Experience in a high availability and mission critical environment. Experience with Firewalls (IPTABLES/IPCHAINS) Experience with SNMP/Nagios based Monitoring Experience in visualization and network attached storage Solid verbal and written communication skills. Team player and ability to work independently and effectively under pressure in a high paced and energetic environment Strong understanding of TCPIP, UDP and Multicast traffic. Understanding of SAN and NAS storage. Experience in System Fault Tolerance Design, Business continuity and Disaster recovery planning. Performance Management fine tuning. Patch and Package administration Extensive experience in kernel patching and firmware upgradation. Troubleshooting Hardware and Operating system related issue Able to handle most of basic to advanced calls in User, group management, system start-up, service modification, crontab entries, ACL modifications, file system management, root OS backups Experience in Server Experience on following will be added advantage Samba, DNS, NIS, Send mail / Exim / Postfix / Qmail, LDAP Knowledge on Vulnerability remediation Understanding of Qualys Proactively monitoring the Server s health and taking preventive or corrective action as required. NIC bonding using bonding kernel module. Sound experience in Linux LVM, VxVM and Solaris SVM Skills needed Experience with RHEL Systems Manager and Subscription Manager Experience with virtualization of RHEL servers on ESX Hands-on experience with Bash Scripting and writing automation scripts for Operational tasks Hands-on experience with scripting tools, Ansible, Satellite and other automation tools Experience on AIX or Solaris OS would be an added advantage Well versed with ITIL framework
Posted 1 month ago
3.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. Company: NCR Atleos Job Title: Network Operations L2 Analyst Job Location: Mumbai, India Shifts: Rotational Job Description A Network Operations L2 Analyst plays a crucial role in maintaining and optimizing an organization's network infrastructure. Our company is growing rapidly and is searching for experienced candidates for the position of Network Operations L2 Analyst. While this is our ideal list, we will consider candidates that do not necessarily have all the qualifications but have sufficient experience and talent. Key Responsibilities Implement and support of the corporate network infrastructure. Key member of the team responsible for designing and developing scalable and highly available global network architectures to meet the firm’s business needs. Participate in the design, setup and configuration of complex L2/L3 switches. Maintain, create and update all network documentation and topology diagrams. Support multiple datacenters consisting of Cisco Nexus LAN (L2/L3), Console switches, ASA firewalls, Cisco UCS Fabric Interconnects, Palo Alto firewalls, Cisco Wireless LAN Controllers, Aruba Device and other miscellaneous network appliances. Research, evaluate, maintain and perform Cisco IOS code upgrades for a global network infrastructure. Leverage multiple network monitoring tools to analyze network traffic patterns to proactively identify performance issues and account for capacity planning. Work with multiple vendors routinely for support, feature enhancement and design strategy when required. Responsible for managing and maintaining SD Wan networks. Full ownership of all WAN routers, configurations, QoS policies and ensuring stability of the network 24/7. Support manage and maintain all ISP Internet connectivity for the firm from multiple carriers with multiple links in multiple locations. Support, manage and maintain network monitoring system for the firm’s global network. This includes network performance monitoring for WAN/LAN links, network nodes, alerting and response, network configuration management and compliance and IP address management. Support of the firm’s global wireless infrastructure made up of all Cisco thin AP’s and Cisco Wireless LAN Controllers. On a rotating basis, provide after hour coverage to respond to network related issues occurring either before or after support hours. When requested, attends IT meetings and scheduled teleconferences. Other duties and projects as assigned. Opportunity to embrace the position, exposure to the latest technologies and growth potential. Requirements 3 - 5+ years related work experience preferably in a professional services environment. Experience with Cisco Nexus L2/L3 switching technology. Protocols EIGRP, BGP, OSPF, HSRP, IPSEC, VPN, NAT, 802.1Q, 802.11, LACP, Spanning-tree, UDLD, BPDU, HTTP, HTTPS, DHCP, DNS. Experience with Cisco 4500, 3850, ASR/ISR routers and Nexus 7K/9K’s. Must possess a thorough understanding of Network Infrastructure and security topology. IP telephony a plus Knowledge and/or experience configuring and supporting Cisco ASA firewalls. VPN, IPS/IDS and Palo Alto. Experience with Cisco wireless technology and LAN controllers. Any prior experience Cisco ACS, Radius, TACACS, Prime or ISE. Network monitoring tools (SolarWinds, Site24x7), SNMP, Wireshark. Experience with Zscaler and/or F5 load balancers very desirable, web URL filtering is a plus but not required. Excellent written, oral and interpersonal communications skills. Ability to conduct research into network issues and products as required. Ability to communicate ideas in both technical and user-friendly language. Highly self-motivated and directed, with keen attention to detail. Proven analytical and creative problem-solving abilities. Able to prioritize and execute tasks in a high-pressure environment. Strong customer service orientation. Experience working in a team-oriented, collaborative environment. Qualification Education: Bachelor’s degree in IT / Computer Science or equivalent streams. Cisco certifications in Routing, switching and/or Wireless is an added advantage. Work Environment This is a full-time position. Candidates must be ready to work 5 days a week from Mumbai office. Candidates should be ready to work in rotational schedules / shifts and supporting 24x7 operations. Offers of employment are conditional upon passage of screening criteria applicable to the job. EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. Statement to Third Party Agencies To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes. Show more Show less
Posted 1 month ago
8.0 years
2 - 5 Lacs
Hyderābād
On-site
Required Qualifications: Bachelor's degree in computer science, Network Engineering, or related field (or equivalent experience). 8+ years of experience in enterprise networking and 4+ years with Cisco ACI deployments. Strong understanding of data center networking, including VXLAN, routing protocols BGP, OSPF, multicast, and Layer 2/3 technologies. Experience with Cisco Nexus switches (especially Nexus 9000 series), APIC CLI/GUI, and troubleshooting ACI fabric issues. Strong understanding of ACI policy-driven networking, including bridge domains, contracts, L3Outs, and service graphs. Understanding of hybrid cloud networking and micro-segmentation concepts. Experience in ACI Migrations from Network-centric to application-centric migration in Cisco ACI. Demonstrated experience in application-centric ACI migrations, including dependency mapping and policy translation. Experience in analyzing existing network-centric environments, mapping applications to ACI constructs (tenants, EPGs, contracts), and executing migrations with minimal disruption. Strong troubleshooting and diagnostic skills. Preferred Skills: Hands-on experience with ACI Multi-Pod or Multi-Site environments. Knowledge of network automation (Python, Ansible) and ACI REST APIs. Experience with tools like Cisco NDP, MSO, or third-party app mapping solutions (e.g., Tetration, Algosec). Cisco certifications such as CCNP Data Center, Cisco ACI Field Engineer Specialist, or DevNet Professional. Requirements: Key Responsibilities: Lead or support migrations from traditional L2/L3 data center networks to Cisco ACI using an application-centric approach. Perform application dependency mapping and define ACI constructs such as tenants, application profiles, EPGs, and contracts. Translate existing firewall rules, VLANs, and routing policies into ACI policy models. Deploy, configure, and troubleshoot ACI components including APIC, Nexus 9000 series switches, leaf/spine fabrics, and fabric access policies. Collaborate with application teams to ensure accurate mapping of workloads and security policies. Integrate ACI with virtualization environments (e.g., VMware vCenter, ESXi). Monitor and troubleshoot ACI fabric issues, using tools like APIC GUI/CLI, SNMP, and Syslog. Conduct detailed cutover planning, testing, and rollback strategies for ACI migrations. Integrate ACI with virtual environments (VMware, Hyper-V), firewalls, and load balancers. Document technical designs, migration plans, and operational procedures. Train operations staff and provide post-migration support to ensure environment stability.
Posted 1 month ago
5.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Role Description Role Proficiency: Resolve L1 Incident and service requests within agreed SLA Outcomes 1) Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets with defined priority and severity2) Update SOP with updated troubleshooting instructions and process changes3) Mentor new team members in understanding customer infrastructure and processes4) Perform analysis for driving incident reduction5) Resolve L1 incidents and service requests Measures Of Outcomes 1) SLA Adherence2) Compliance towards runbook based troubleshooting process3) Time bound elevations and routing of tickets – OLA Adherence4) Schedule Adherence in managing ticket backlogs5) # of NCs in internal/external audits6) Number of KB changes suggested7) Production readiness of new joiners within agreed timeline by one-on-one mentorship8) % Completion of all mandatory training requirements9) Number of tickets reduced by analysis 10) Number of installation SR handled for endpoints / change tasks completed for infrastructure 11) Number of L1 tickets closed Monitoring Outputs Expected: Understand Priority and Severity based on ITIL practice. Understand agreed SLA with customer and adhere. Repetitive analysis for finding high ticket generating Cis. Adhere to ITIL best practices Runbook Reference/Change Follow runbook for troubleshooting record troubleshooting steps and provide inputs for runbook changes. Escalation/Elevation/Routing Of Tickets Escalate within organization/customer peer in case of resolution delay. Understand OLA between delivery layers (L1 L2 L3 etc) adhere to OLA route the tickets to relevant queue initiate intimation respective teams/customer based on defiled process. Tickets Backlog/Resolution Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process. Resolve incidents and SRs within agreed timelines. Execute change tasks for infrastructure. Collaboration Collaborate with different towers of delivery for ticket resolution (within SLA) document learnings for self-reference. Close/resole L1 tickets with help from respective tower. Actively participate in team/organization-wide initiatives. Installation Install software software/tools and patches Stakeholder Management Lead the customer and vendor calls. Organize meetings with different stake holders. Participate in RCA meetings. Process Adherence Thorough understanding of organization and customer defined process. Consult with mentor when in doubt. Adherence to defined processes. Adhere to organization’ s policies and business conduct. Training On time completion of all mandatory training requirements of organization and customer. Provide On floor training and one-on-one mentorship for new joiners. Performance Management Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Set goals and provide feedback for mentees. Assist new team members to understand the customer environment. Skill Examples 1) Good communication skills (Written verbal and email etiquette) to interact with different teams and customers2) Networking:a. Good in Monitoring tools and Device back up schedulingb. Basic DHCP and DNS configuration in routers and switchesc. Basic troubleshooting skills in ‘show ip route’ ‘sh mac address-table’ etcd. Static and dynamic IP routing protocols basics3) Server:a. Basic to intermediate powershell / BASH/Python scripting skillsb. Manual patch of QA serverc. Analyse space s from a server and engage Capacity Mgmt. team for disc expansion4) Storage and Back upa. Ability to handle Storage and Backup issues independentlyb. Ability to handle Vendor management Device management Storage array managementc. Perform Hardware upgrades firmware upgrades Vulnerability remediationd. Ticket analysis Storage and backup Performance management various trouble shootings5) Database:a. Patching and upgrading the DB server and application toolsb. Tweak queries making them run as fast as possiblec. Logical and Physical Schema design (indexing constraints partitioning etc.)d. Ability to visualize debug the end-to-end flow of business transaction model and applicationse. DB migration export/import Knowledge Examples Fair understanding of customer infrastructure ability to co-relate failures 2) Monitoring knowledge in infrastructure tools3) Networkinga. IP addressing and Subnetting knowledgeb. Preferably certified in Cisco's basic certification trackc. IOS upgradation knowledge and IOS patching knowledge4) Servera. Intermediate level knowledge in active directory DNS DHCP DFS IIS patch managementb. Strong knowledge in backup tools such as Veritas/Commvault/Windows backup storage concepts etcc. Strong Virtualization and basic cloud knowledged. AD group policy management group policy tools and troubleshooting GPO se. Basic AD object creation DNS concepts DHCP DFSf. Knowledge with tools like SCCM SCOM administration5) Storage and Backupa. In depth knowledge in Storage & Backup technology Storage allocation and reclamation Backup policy creation and managementb. Strong knowledge in server Network and virtualization technologies6) Toola. Knowledge in Infrastructure and application technologiesb. Understanding of monitoring concepts and processc. Understanding of key network monitoring protocols including SNMP NetFlow WMI syslog etcd. Knowledge in administration of tools like SCOM Solarwinds CA UIM Nagios ServiceNow etc7) Monitoringa. Good understanding of networking concepts and protocolsb. Knowledge in Server backup storage technologiesc. Desirable to have knowledge in SQL scriptingd. Knowledge in ITIL process8) Database:a. Knowledge of Database security9) Quality Analysisa. Exposure to FMEA audit practicesb. Exposure to technology/processes as per audit requirements.10) Working knowledge of MS Excel Word PPT Outlook etc. Additional Comments Principal Accountabilities and Responsibilities: AI Governance: Process AI governance tickets through from assessment to completion. Review AI use cases and check they are in line with governance requirements. Work with data and process related tooling to support a data driven approach to AI governance and reporting. Extract, clean, and analyse structured and unstructured data using scripting for insights and to improve processes. Maintain a centralised AI/ML model inventory, tracking critical metadata, classification, ownership, and risk profiles. Support in responding to AI related queries and assist in finding solutions to current problems raised and offer immediate solutions. Ensure data quality and integrity through for effective AI governance practices. Agile Project Management: Prepare clear, stakeholder facing communications in line with team standards of clarity, reference and effectiveness. Document requirements, analyse findings, and recommendations. Assist in preparing reporting, presentations and documentation to support regulatory and internal monitoring, governance processes. Manage workflow timelines, track progress, and ensure timely delivery of milestones. Provide the Cyber AI Governance lead with administrative support and help in managing task backlog. Collaboration and Communications Prioritise and provide same-working day accurate responses to ad-hoc issues and requests. Communicate and collaborate closely with colleagues from a wide range of backgrounds (cybersecurity/AI/risk/compliance teams), providing regular updates on AI activity status and addressing any issues promptly. Build and maintain positive relationships with internal collaborators. Continuous learning and Improvement: Contribute to continuous improvement of processes and methodologies. Identify and develop processes improvements opportunities by automating where applicable. Analyse extensive datasets to identify patterns and trends to uncover trends, patterns, and insights that inform decisions. Skills and experience 3 – 5 years of experience in financial services, AI/ML risk management or model governance, Regulatory compliance or Technology Bachelor’s degree in computer science, Software Engineering, Data Science, or a related field advantageous. Bachelor’s degree in any Science, Technology, Engineering, or Medical (STEM) field accompanied with data, technology and/or programming experience also considered. Applicants without a Bachelor’s degree will be considered if they have demonstrable career experience within one or more of the required areas and/or have relevant industry certifications in Data or Cybersecurity. CSA are a supportive team who welcome candidates from diverse skills and educational backgrounds. Thus, candidates with transferrable skills gained through relevant industry or technology background will also be considered. Knowledge of scripting languages such as Python, Java, C#, or similar (Nice to have) Familiarity and Understanding of Cyber/AI vocabulary and technologies. Knowledge of Agile project management tools (e.g., JIRA) Positive attitude, strong work ethic and passion for learning Good organisation skills Effective communication and people skills Positive team player working as part of a large programme. Skills AI,ML,Data Science Show more Show less
Posted 1 month ago
5.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
About The Role We are seeking a NOC Engineer with 5 to 9 years of experience in infrastructure or network monitoring, preferably in a Banking or Financial Services environment. Requirements Strong understanding of infrastructure monitoring concepts: system uptime, CPU, memory, disk usage and link health etc. Hands-on experience with SolarWinds, Dynatrace and ITSM platforms like ServiceNow. Solid knowledge of networking protocols such as TCP/IP, SNMP and ICMP. Exposure to SLA-driven support models and ITIL framework for incident, problem and change management. Effective communication skills for escalation handling, incident documentation and coordination. Willingness to work in rotational 24x7 shifts, including weekends and holidays. Preferred certifications such as CCNA, CompTIA Network+ and ITIL Foundation. Show more Show less
Posted 1 month ago
8.0 years
0 Lacs
India
On-site
Key Responsibilities: Lead or support migrations from traditional L2/L3 data center networks to Cisco ACI using an application-centric approach. Perform application dependency mapping and define ACI constructs such as tenants, application profiles, EPGs, and contracts. Translate existing firewall rules, VLANs, and routing policies into ACI policy models. Deploy, configure, and troubleshoot ACI components including APIC, Nexus 9000 series switches, leaf/spine fabrics, and fabric access policies. Collaborate with application teams to ensure accurate mapping of workloads and security policies. Integrate ACI with virtualization environments (e.g., VMware vCenter, ESXi). Monitor and troubleshoot ACI fabric issues, using tools like APIC GUI/CLI, SNMP, and Syslog. Conduct detailed cutover planning, testing, and rollback strategies for ACI migrations. Integrate ACI with virtual environments (VMware, Hyper-V), firewalls, and load balancers. Document technical designs, migration plans, and operational procedures. Train operations staff and provide post-migration support to ensure environment stability. , Required Qualifications: Bachelor’s degree in computer science, Network Engineering, or related field (or equivalent experience). 8+ years of experience in enterprise networking and 4+ years with Cisco ACI deployments. Strong understanding of data center networking, including VXLAN, routing protocols BGP, OSPF, multicast, and Layer 2/3 technologies. Experience with Cisco Nexus switches (especially Nexus 9000 series), APIC CLI/GUI, and troubleshooting ACI fabric issues. Strong understanding of ACI policy-driven networking, including bridge domains, contracts, L3Outs, and service graphs. Understanding of hybrid cloud networking and micro-segmentation concepts. Experience in ACI Migrations from Network-centric to application-centric migration in Cisco ACI. Demonstrated experience in application-centric ACI migrations, including dependency mapping and policy translation. Experience in analyzing existing network-centric environments, mapping applications to ACI constructs (tenants, EPGs, contracts), and executing migrations with minimal disruption. Strong troubleshooting and diagnostic skills. Preferred Skills: Hands-on experience with ACI Multi-Pod or Multi-Site environments. Knowledge of network automation (Python, Ansible) and ACI REST APIs. Experience with tools like Cisco NDP, MSO, or third-party app mapping solutions (e.g., Tetration, Algosec). Cisco certifications such as CCNP Data Center, Cisco ACI Field Engineer Specialist, or DevNet Professional. Show more Show less
Posted 1 month ago
3.0 - 5.0 years
5 - 7 Lacs
Bengaluru
Work from Office
Hiring fpr System Administrator- Pune Essential Skills: In depth knowledge of Linux flavours: RedHat, CentOS, Ubuntu, etc Familiarity with virtual platforms like VMWare, Nutanix, etc Server commissioning, decommission Patching and VAPT Manage, co-ordinate, and implement software upgrades, patches, hot-fixes on servers Solid knowledge of protocols such as DNS, HTTP, LDAP, SMTP, NTP and SNMP Additional Linux certifications (RHCT, RHCE and LPIC) will be considered an advantage Proactively maintain and develop all Linux infrastructure technology to maintain a 24*7*365 uptime service Engineering of systems administration-related solutions for various project and operational needs Maintain best practices on managing systems and services across all environments Fault finding, analysis and of logging information for reporting of performance exceptions Proactively monitoring system performance and capacity planning Create and modify scripts or applications to perform tasks
Posted 1 month ago
8.0 - 10.0 years
25 - 30 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Job Description: Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Cisco ACI Engineer / Network Engineer - Cisco ACI With a startup spirit and 100,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it. Come, transform with us. Responsibilities Design and Implementation: Architect, design, and deploy Cisco ACI solutions to meet the network infrastructure needs of the organization or clients. Configuration Management: Configure ACI fabric, including APIC (Application Policy Infrastructure Controller) configuration, tenant creation, application network profiles (ANP), endpoint groups (EPG), and contracts. Network Integration: Integrate ACI with existing network infrastructure, including Layer 2/3 devices, virtualization platforms (VMware, Hyper-V), and other network services. Policy Enforcement: Develop and enforce network policies using ACI s policy-driven approach, ensuring security, compliance, and performance. Monitoring and Troubleshooting: Monitor the health and performance of the ACI environment and troubleshoot issues using tools like APIC, SNMP, Syslog, and third-party monitoring solutions. Automation and Scripting: Automate routine tasks using Python, Ansible, or other automation tools compatible with ACI to improve efficiency and reduce human error. Documentation: Create and maintain comprehensive documentation for all ACI-related configurations, procedures, and policies. Collaboration: Work closely with other IT teams, including security, server, and application teams, to ensure seamless integration and operation of the ACI environment. Upgrades and Patching: Plan and execute upgrades, patches, and maintenance for the ACI infrastructure. Required Qualifications: Experience: 8-10 years of experience in network engineering, with a focus on Cisco ACI. Certification: Cisco CCNP Data Center, CCIE Data Center, or equivalent certifications in Cisco ACI. Technical Skills: Deep understanding of Cisco ACI architecture and components (APIC, Leaf, Spine). Strong knowledge of network protocols (e.g., BGP, OSPF, VXLAN, MP-BGP). Experience with virtualization technologies (VMware, Hyper-V). Familiarity with scripting and automation tools (Python, Ansible). Problem-Solving: Strong analytical and troubleshooting skills. Communication: Excellent verbal and written communication skills. Team Player: Ability to work effectively in a collaborative environment. Qualifications we seek in you! Minimum Qualifications / Skills Bachelor s degree required. Preferred Qualifications/ Skills Strong communicator - English in spoken and written form Advanced Certification: Cisco CCIE Data Center. Cloud Integration: Experience with integrating ACI with public clouds (AWS, Azure). DevOps Practices: Familiarity with CI/CD pipelines and DevOps methodologies as they relate to network automation. Project Management: Experience managing or leading network infrastructure projects. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit, paying to apply, or purchasing equipment or training. Additional Sills:
Posted 1 month ago
15.0 - 20.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Autosys Administration Good to have skills : citrix adminMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Project Role :Operations Engineer Project Role Description :Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have Skills :Autosys AdministrationGood to Have Skills :No Technology SpecializationJob Requirements :Key Responsibilities :-Experienced in Job Scheduling and Monitoring of Jobs -Experience in working using Autosys GUI and CLI -Experience in Job Creation / Modification / Deletion -Troubleshooting with jobs schedule and agent related issues, Calendar creation and Maintenance -Responsible for Design and Implement the new batch jobs -Setting up of new day process jobs for various applications -Scheduling batch Jobs and testing it in the test Environments and migrate into Production Technical Experience :-Experience in Autosys agent Installation, Autosys Database Administration, patching and Autosys upgrade activities -Installation and configuring of Autosys/WCC and EEM applications -Candidate should have good experience in Autosys tool Administration and job migration -Candidate should have good knowledge on troubleshooting of Autosys tool issues -Strong knowledge and acceptance of Incident, Change and Problem Management -Help the Batch monitoring team to resolve the issues Professional Attributes :-Shell Scripting Knowledge -Performs troubleshooting and resolution of incidents and assists application developer team with troubleshooting as needed, interacts with software vendor for incident resolution -Knowledge on Autosys Tool Educational Qualification:-Bachelor DegreeAdditional Info : Qualification 15 years full time education
Posted 1 month ago
4.0 - 8.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Back At BCE Global Tech, immerse yourself in exciting projects that are shaping the future of both consumer and enterprise telecommunications This involves building innovative mobile apps to enhance user experiences and enable seamless connectivity on-the-go Thrive in diverse roles like Full Stack Developer, Backend Developer, UI/UX Designer, DevOps Engineer, Cloud Engineer, Data Science Engineer, and Scrum Master; at a workplace that encourages you to freely share your bold and different ideas If you are passionate about technology and eager to make a difference, we want to hear from you! Apply now to join our dynamic team in Bengaluru Summary We're seeking someone to join our Discovery Operations team as a ServiceNow Discovery Administrator to manage and optimize the ServiceNow Discovery (ITOM) module, with expertise in MID Server Installation, ACC agent management, automation and orchestration tools and DevOps tool sets Key Responsibilities Contribute to the functioning of complex projects and initiatives Act as a subject matter expert in infrastructure architecture and design Provide technical support in designing and implementing new onboarding of network discovery Interact regularly with team members and occasionally leadership on a range of topics Drive automation initiatives to streamline operations and increase efficiency Lead root cause analysis and post-incident reviews to drive continuous improvement System Maintenance and Troubleshooting Perform routine maintenance tasks, including system health checks, patch management, and performance tuning Monitor and manage system updates, annual upgrades, and patches to maintain platform security and performance Troubleshoot and resolve incidents and service requests related to the ServiceNow platform Platform Customization and Development Customize and configure the platform, including the employee portal, workflows, forms, and reports, to meet IT and business requirements Develop and implement custom applications, modules, and system integrations based on organizational needs Collaborate with stakeholders to gather requirements and translate them into functional solutions Help develop and ensure adherence to best practices for update set promotion between instances Maintain thorough documentation of customizations and configurations Required Skills ServiceNow Discovery Expertise In-depth knowledge of ServiceNow Discovery, including configuration, customization, and troubleshooting Configuration and CustomizationAbility to configure and customize ServiceNow Discovery to meet specific organizational needs TroubleshootingSkills to diagnose and resolve issues that arise during the discovery process Probes and SensorsUnderstanding of how to use and customize probes and sensors to collect and process data PatternsKnowledge of creating and modifying discovery patterns using Neebula Discovery Language (NDL) CMDB Management: Understanding of Configuration Management Database (CMDB) principles and best practices Data IntegrityEnsuring the accuracy and completeness of data within the Configuration Management Database (CMDB) Relationship MappingUnderstanding and maintaining relationships between Configuration Items (CIs)2 Network and Infrastructure Knowledge: Familiarity with network protocols, server infrastructure, and cloud environments Network ProtocolsFamiliarity with protocols such as TCP/IP, SNMP, and SSH1 Server InfrastructureUnderstanding of server types, virtualization, and cloud environments Virtual NetworksConfiguring and managing virtual networks, subnets, and VPNs within cloud environments Load Balancing and ScalingSetting up load balancers and auto-scaling groups to ensure high availability and performance Analytical Skills Problem-Solving: Identifying and resolving issues during the onboarding process Issue IdentificationQuickly identifying and diagnosing issues during the discovery process Root Cause AnalysisConducting thorough analyses to determine the causes of problems Performance Tracking: Monitoring EffectivenessUsing metrics and KPIs to track the success of onboarding programs Data AnalysisAnalyzing data to identify trends and areas for improvement1 Continuous Improvement: Feedback ImplementationGathering and incorporating feedback to enhance onboarding strategies Process OptimizationContinuously refining processes to improve efficiency and effectiveness NICE TO HAVE Technical Skills Cloud Platform Expertise AWS, Azure, Google CloudProficiency in major cloud platforms, including Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP) ServiceNow IntegrationExperience integrating ServiceNow with these cloud platforms to automate discovery and asset management Scripting and Automation: Proficiency in JavaScript and ServiceNow's scripting environment to automate tasks and workflows JavaScript ProficiencyWriting and debugging scripts within the ServiceNow environment AutomationCreating automated workflows to streamline discovery processes Integration Knowledge: Experience integrating ServiceNow with other systems and tools using APIs and web services APIs and Web ServicesExperience integrating ServiceNow with other systems using REST and SOAP APIs1 MID Server ManagementSetting up and managing MID Servers for secure communication between ServiceNow and other systems1 API Management: REST and SOAP APIsSkills in developing, managing, and integrating APIs for seamless communication between ServiceNow and cloud services2 API SecurityEnsuring secure API interactions and managing authentication and authorization Interpersonal Skills CommunicationAbility to explain technical concepts clearly to both technical and non-technical team members CollaborationWorking effectively with cross-functional teams, including IT, security, and operations Training and SupportProviding guidance and support to new users and team members Adaptability FlexibilityAdapting to different team dynamics and individual needs Learning AgilityStaying updated with the latest ServiceNow features and best practices Change ManagementManaging and facilitating change within the team Additional Information Job Type Full Time Work ProfileHybrid (Work from Office/ Remote) Years of Experience5+ Years LocationBangalore What We Offer Competitive salaries and comprehensive health benefits Flexible work hours and remote work options Professional development and training opportunities A supportive and inclusive work environment
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