SME- Infrastructure Systems

Job Title: Subject Matter Experts (SME) - Infrastructure Systems

About the Role:
As an Subject Matter Experts (SME) for Infrastructure Systems, your role will be pivotal in supporting and optimizing facility systems. You will leverage your technical expertise to ensure smooth operations and effective communication infrastructure.

What You Will Do In Your Role:

• Provide Expertise:
  • Offer in-depth knowledge and insights to guide decision-making and strategy related to infrastructure systems.
• Support Projects:
  • Assist teams with technical details, best practices, and industry standards to enhance project outcomes.
• Develop Content:
  • Contribute to the creation of training materials, documentation, and knowledge bases to support system usage and troubleshooting.
• Quality Assurance:
  • Review and validate work to ensure accuracy, compliance, and alignment with Company standards.
• Consult and Advise:
  • Act as a go-to resource for solving complex problems related to facility systems and communications.
• Training and Mentorship:
  • Educate and mentor team members or stakeholders to build a knowledgeable and capable support team.
• Stay Updated:
  • Keep up with industry trends and evolving standards to continuously improve system designs and operations.

Qualifications:

• Education:
  • Diploma or Engineering in Electronics and Communication or Electrical and Electronics Engineering.
• Experience:
  • 3-5 years of relevant experience in infrastructure systems and technologies.

Good to Have:

• - Low Voltage Cabling: Experience with copper and fiber cables.
• - Power : UPS, power generators, and PDU knowledge.
• - Cooling for Server Network Devices: Standard and smart racks.
• - Data Closet Design: Experience with MDF/IDF layout.
• - Sound Masking: Ability to reduce surrounding noise in office areas and paging.
• - Alertus System: Knowledge of EHS systems.

Working Conditions:

• Primarily office-based with regular visits to project sites.
• May require occasional travel to locations or other offices.

Mandatory Primary Skill Set

(These are essential for day-to-day operations and core responsibilities)

1. Low Voltage Cabling
   • Proficiency in working with copper (Cat6/Cat6A) and fiber optic cabling (OM3/OM4, SMF).
   • Familiarity with cable termination, labeling, testing, and certification standards (e.g., Fluke testing).
2. Power Systems
   • Hands-on experience with UPS systems, power generators, PDUs (rack and floor-level).
   • Understanding of redundancy, load balancing, and power monitoring tools.
3. Cooling Infrastructure
   • Knowledge of rack-level (smart racks) and room-level (CRAC/CRAH) cooling technologies.
   • Experience in thermal management and hot aisle/cold aisle containment design.
4. Data Closet Design (MDF/IDF)
   • Practical exposure to designing and maintaining Main Distribution Frame (MDF) and Intermediate Distribution Frame (IDF) layouts.
   • Experience in equipment mounting, grounding, and compliance with TIA/EIA standards.

Secondary Skill Set

(Useful for extended responsibilities, project support, or cross-functional engagement)

1. Sound Masking and Paging Systems
   • Understanding of office acoustics, speaker placement, and integration with AV systems.
   • Experience in reducing background noise and implementing paging/announcement systems.
2. EHS Alerting Systems
   • Basic knowledge of Environmental Health Safety (EHS) alert systems like fire alarms, emergency alerts, and mass notification tools.
   • Familiarity with integrating such systems into BAS or centralized control rooms.
3. BAS Knowledge (Preferred for BAS Role)
   • Working knowledge of HVAC control systems, access control, CCTV, and building management software platforms (e.g., Tridium, Siemens Desigo, Honeywell, Schneider EcoStruxure).
   • Ability to interface IT/network infrastructure with BAS for centralized monitoring.