Site Reliability Engineer

Job Description

In this role you will be learning complex systems, specifically how they behave and fail in production. If you are inclined to drive those failure modes out of our systems then you might be a good fit for the team. This important work not only drives growth for Bottomline but is also critical for the growth of Bottomlines customers. You might be a good fit for our team if the following describes you: You are experienced with infrastructure as code practices You consistently use your programming skills to automate tasks You are comfortable working in a CLI environment You think of software and infrastructure coming together to form a larger system You dig deep into incidents/problems and come up with unique solutions You are enthusiastic about learning new technologies and spreading your knowledge You battle ruthlessly to fix whats broken and protect the customer experience You are compelled to leave a situation better than you found it Your work as an SRE at Bottomline will involve: Increasing the observability of our various applications, services, and infrastructure using: Open Telemetry Grafana eco-system (Grafana, Loki, Mimir, Tempo) Fluentd Automating our applications and infrastructure using: Terraform Kubernetes Puppet Creating CI/CD pipelines for these services using: Gitlab ArgoCD Kustomize Working with our Product teams and helping them capture the user experience in SLOs Reducing the impact of service disruptions through our incident, problem, change management programs