118 Siebel Crm Jobs - Page 5

Siebel CRM Architect 12 to 15 years of Experience in Dev, Design, Consultancy and Analysis of Siebel CRM Applications in Telecom Domain with experience in at least Mobile or Fixed Line Consumer products Must have worked on Siebel IP15 and higher versions (IP16, IP17, IP19 etc.) Must have excellent technical knowledge in areas like CSW, EAI, Product Model & Pricing Must have sound experience in Siebels architecture and responsibilities in BSS OSS stack so as to able to map e2e requirements to Siebel CRM and proposing the best reuse and configurable solution Ability to manage senior stakeholders and able to work in dynamic multi vendor environment Good knowledge of Siebel Open UI and Web development knowledge Good to have experience in Oracle RODOD stack Taking into account business requirements, scalability, performance, and security considerations. Have to work with cross functional teams and other stakeholders to ensure the system deliveries and optimal performance Prepare documents and explain the architecture to sponsors and stakeholders. Lead technical discussions related to new functionality, products and framework and ensure the code developed is reusable and configurable. Validate the architecture against requirements and assumptions. Lead defect prevention activity by aiming to maintain zero defects in E2E for assigned deliveries without any major escalation. Set up and streamline process for Code review and Unit testing. Perform and ensure code review is as per performance guidelines agreed with client for various releases (peer review). Drive automation and improvement initiatives across project (example customer account and product configuration automation). Provide technical leadership and guidance to development teams, ensuring adherence to architectural standards and best practices. Be actively involved in estimation process and reviews for the project.

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Video Conferencing Infrastructure Good to have skills : Information Communication Technology (ICT), Network Analytics, Unified Communication and Collaboration Operations Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Unified Communications Engineer Summary The Unified Communications (UC) Engineer is responsible for administration and support for voice, video, data communication systems and services including telephony, collaboration systems, video conferencing. The engineer will provide Level 2 Support and Level 3 Support and management services in relation to the logging and monitoring and management of unified communication devices. Ideal Candidate Profile:-Set up installs, maintains, upgrades of Video and Teleconferencing devices coordinate testing, implementation, and documentation of unified communication solution Primary Skill:-Good Knowledge in managing CISCO Webex devices & Teleconferencing tools Must possess good technical understanding of UCM Secondary Skill:Good to have knowledge in LAN and WAN Responsibilities:Day to Day Responsibilities -manage video conference room codecs troubleshoot any issues related to codec join, audio quality, and video quality -configure and parameterize unified communications voice and video systems and equipment -coordinate and support the installation of new unified communication equipment such as any voice conferencing device, handheld phone, unified communication server, and other relevant devices through the relevant Third Parties -perform operational change management activities for voice and video services in the production environment. Additional Information:The candidate should have a minimum of 5+ years of experience in managing Unified communications A 15 year full time education is required. Excellent written and verbal communication Self-Driven & Punctual Flexible to work in 24x7 shift This position is based at our Bengaluru office. (Preference) Qualifications 15 years full time education

Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : Oracle Siebel Enterprise Application Integration (eAI) Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Engineer, you will analyze, design, code, and test multiple components of application code across one or more clients. You will perform maintenance, enhancements, and/or development work. Your typical day will involve analyzing client requirements, designing and implementing software solutions, writing code, and conducting testing to ensure the quality and functionality of the applications. Roles & Responsibilities: Experience in Siebel EAI integrations using Webservices, VBC, JMS Oracle Siebel Configuration, Scripting and Workflow Siebel Order Management Siebel Workspace Knowledge Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Collaborate with cross-functional teams to gather and analyze client requirements. Design and develop software solutions using Oracle Siebel Enterprise Application Integration (eAI). Write efficient and high-quality code to implement the required functionality. Perform unit testing and debugging to ensure the quality and reliability of the software. Participate in code reviews and provide constructive feedback to improve code quality. Contribute to the maintenance and enhancement of existing applications. Stay updated with the latest technologies and industry trends to continuously improve skills and knowledge. Professional & Technical Skills: 5+ years of experience in Siebel EAI integration using Web Services, VBC, JMS, Data Maps, Rest Services Should have knowledge in Siebel Asset based Ordering Oracle Siebel Configuration, Scripting and Workflow Oracle Siebel Open UI Knowledge in Siebel Workspace. Must To Have Skills:Proficiency in Oracle Siebel Enterprise Application Integration (eAI). Strong understanding of software development principles and methodologies. Experience in analyzing client requirements and designing software solutions. Proficient in writing efficient and high-quality code. Knowledge of software testing and debugging techniques. Familiarity with version control systems and code repositories. Good To Have Skills:Experience with Oracle Siebel CRM. Experience with web services and API integration. Knowledge of database concepts and SQL. Understanding of software development lifecycle (SDLC) processes. Ability to work effectively in a team environment. Excellent problem-solving and analytical skills. Proven problem-solving abilities and affinity to take on complex challenges Professional with ability to properly handle internal and external confidential data Ability to handle multiple modules/tasks, prioritize and meet deadlines Excellent communication and interpersonal skills Good to have skills: Row Set Transformation Toolkit Agile working experience Additional Information: The candidate should have a minimum of 3 years of experience in Oracle Siebel Enterprise Application Integration (eAI). This position is based at our Bengaluru office. A 15 years full-time education is required. Qualifications 15 years full time education

Job description: Position: Siebel CRM Developer No of positions : 7 Experience: 5-8 Notice Period: Immediate-15 Days Work Location: Guindy, Chennai (Work from office only. No hybrid) Key Responsibilities: Support the Siebel system Roll-out and Improvement projects for the wholesale European branches; Standardize and improve the current programs (CRM); Manage the CRM server (Web server, DB server, Gateway server and others) Manage the CRM SFTP server. Manage the CRM EMS server (Email Manage Server) Trouble shooting for the CRM server side (Server setting, configuration) Business analysis and customer service for new requirements; Manage the Siebel CRM server architecture Takeover from project team and assure post-implementation system stabilization for the new sites; Participate in requirements gathering, gap analysis, functional design; Implement new programs for new business process; Comply with internal work processes like Change Miner and ITSM. Job Requirements: Bachelor of Information Technology Degree or Business Administration (or comparable qualification) 5-8 years experience with Siebel CRM and Oracle PL/SQL programming; Good experience with Siebel Tools, Siebel eScript or Siebel VB, Business Services; Familiar with Siebel application automation, Workflow, Siebel EIM, data mapping design; Experience working on large, complex projects with tight deadlines; Knowledge of the server(hardware), network, firewall and other servers. Web/App Mobile skills, OS, DB, WEB and WAS Knowledge will be considered plus; Very good English skills - spoken and written.

We are looking for a Siebel developer with a knowledge of configuring Siebel applications. Candidate must have some sort of working knowledge of the various Siebel versions in order to quickly scale up and begin work. Software Development experience developing medium sized features, using Agile Development Processes Requirement Minimum 3+ years experience developing Siebel CRM applications Experience in Siebel Tools/Configuration and Scripting (eScript, VBScript) for various artifacts - business components, business objects, workflows, screens, views, applets etc. Experience in Siebel integration using EAI Adaptors, Web Service Experience with Siebel CTI, Siebel EIM, BIP, Task Based UI Experience in Siebel Open UI development and JavaScript Understanding of Siebel Application Architecture and Data model Technical and Functional understanding of Siebel Product Areas such as Marketing, Sales, Quoting, Order Management, Products and Pricing modules.

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Oracle Siebel Configuration Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. You will play a crucial role in ensuring the smooth functioning of the applications. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Collaborate with cross-functional teams to analyze, design, and implement new features. Develop and maintain high-quality code adhering to best practices. Troubleshoot and debug applications to optimize performance. Stay updated with industry trends and technologies to suggest improvements. Provide technical guidance and support to junior team members. Professional & Technical Skills: Must To Have Skills:Proficiency in Oracle Siebel Configuration. Strong understanding of database concepts and SQL queries. Experience in customizing and configuring Siebel applications. Knowledge of integration technologies like EAI, EIM, and Web Services. Hands-on experience in troubleshooting and resolving application issues. Additional Information: The candidate should have a minimum of 2 years of experience in Oracle Siebel Configuration. This position is based at our Mumbai office. A 15 years full-time education is required. Qualifications 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Oracle Siebel Configuration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. You will play a crucial role in ensuring the smooth functioning of the applications and meeting the organization's needs. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Collaborate with cross-functional teams to understand project requirements. Develop and implement software solutions to enhance business processes. Conduct testing and debugging to ensure the applications meet quality standards. Provide technical support and guidance to end-users. Stay updated with the latest technologies and trends in application development. Professional & Technical Skills: Must To Have Skills:Proficiency in Oracle Siebel Configuration. Strong understanding of software development lifecycle. Experience in customizing and configuring Oracle Siebel applications. Knowledge of integration techniques with other systems. Hands-on experience in troubleshooting and problem-solving in Oracle Siebel applications. Additional Information: The candidate should have a minimum of 3 years of experience in Oracle Siebel Configuration. This position is based at our Pune office. A 15 years full-time education is required. Qualifications 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Oracle Siebel Enterprise Application Integration (eAI) Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. Your typical day will involve collaborating with team members to develop innovative solutions and ensure seamless application integration. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Develop and implement application integration solutions. Collaborate with cross-functional teams to ensure seamless application integration. Troubleshoot and resolve application integration issues. Stay updated on industry trends and best practices. Provide technical guidance and support to junior team members. Professional & Technical Skills: Must To Have Skills:Proficiency in Oracle Siebel Enterprise Application Integration (eAI). Strong understanding of data integration principles. Experience with Oracle Siebel CRM applications. Knowledge of web services and API integration. Hands-on experience with EAI tools and technologies. Additional Information: The candidate should have a minimum of 2 years of experience in Oracle Siebel Enterprise Application Integration (eAI). This position is based at our Indore office. A 15 years full time education is required. Qualifications 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Oracle Siebel Enterprise Application Integration (eAI) Good to have skills : Oracle Siebel Configuration Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. Your typical day will involve working on application development tasks and collaborating with team members to ensure project success. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Develop and implement software solutions based on business requirements. Collaborate with team members to design and optimize applications. Conduct code reviews and provide feedback to improve code quality. Troubleshoot and debug applications to ensure optimal performance. Stay updated on industry trends and technologies to enhance development processes. Professional & Technical Skills: Must To Have Skills:Proficiency in Oracle Siebel Enterprise Application Integration (eAI). Good To Have Skills:Experience with Oracle Siebel Configuration. Strong understanding of integration concepts and technologies. Knowledge of Oracle Siebel CRM modules and functionalities. Experience in developing and implementing enterprise-level applications. Familiarity with software development lifecycle and methodologies. Additional Information: The candidate should have a minimum of 3 years of experience in Oracle Siebel Enterprise Application Integration (eAI). This position is based at our Chennai office. A 15 years full-time education is required. Qualifications 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Oracle Siebel Enterprise Application Integration (eAI) Good to have skills : Oracle Siebel Configuration Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. Your typical day will involve working on application development tasks and collaborating with team members to ensure project success. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Develop and implement software solutions based on business requirements. Collaborate with cross-functional teams to ensure project success. Professional & Technical Skills: Must To Have Skills:Proficiency in Oracle Siebel Enterprise Application Integration (eAI). Strong understanding of Oracle Siebel Configuration. Experience in developing and implementing software solutions. Knowledge of software development lifecycle. Familiarity with database management systems. Additional Information: The candidate should have a minimum of 3 years of experience in Oracle Siebel Enterprise Application Integration (eAI). This position is based at our Gurugram office. A 15 years full-time education is required. Qualifications 15 years full time education

Project Role :Application Developer Project Role Description :Design, build and configure applications to meet business process and application requirements. Must have skills :Oracle Siebel Development Good to have skills :Siebel Open UI Minimum 3 year(s) of experience is required Educational Qualification :Minimum 15 years of full time education Key Reponsibilities :1- Should be having extensive knowledge of use and build the applications on Microsoft webforms, power automate and power BI Well versed with use of SoapUI and Postman tools2- Should be experienced in Java and additional languages like Python, Perl etc Technical Experience :Minimum 4 Years of Experience in1- Analysis, design, build and configuration application to meet business requirement in Siebel Exposure of Siebel version IP222- Individual contributor who should be experienced to provide proper solutioning Good experience in Siebel config scripting workflows, task flows, webservices and inbound outbound REST APIs3- Siebel Open UI4- Perform admin related task and willingly to work as both admin and developer5- Performing Siebel update in IP20 version including task to fix the admin as well as config Siebel tools open UIissues during update6- Should know how to analyze log and code dump files7- Exposure of Linux server is a must Professional Attributes :Good communication skills Qualification NA

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Oracle Siebel Product Configurator Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : Any Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements using Oracle Siebel Product Configurator. Your typical day will involve working with the development team, analyzing business requirements, and developing solutions to meet those requirements. Roles & Responsibilities: Design, develop, and maintain applications using Oracle Siebel Product Configurator. Collaborate with cross-functional teams to analyze business requirements and develop solutions to meet those requirements. Develop and maintain technical documentation related to the application development process. Provide technical support and troubleshooting for applications developed using Oracle Siebel Product Configurator. Stay updated with the latest advancements in Oracle Siebel Product Configurator and related technologies. Professional & Technical Skills: Must To Have Skills:Experience in Oracle Siebel Product Configurator. Good To Have Skills:Experience in Oracle Siebel CRM, Oracle Database, and SQL. Strong understanding of software development life cycle (SDLC) and agile methodologies. Experience in developing and maintaining technical documentation. Experience in providing technical support and troubleshooting for applications. Solid grasp of software development best practices and coding standards. Additional Information: The candidate should have a minimum of 3 years of experience in Oracle Siebel Product Configurator. The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions using Oracle Siebel Product Configurator. This position is based at our Bengaluru office.

Experience: Experienced Consultant/Senior Consultant with more than 5 years of Siebel development experience More than 1 year of lead experience Public sector industry experience Skills and Expertise : Proficient in Siebel configuration and customizing SRF objects such as Screens, Views, Applets, BC/BO, IO/IC, picklist, joints etc. Hands on experience with SQL Developer for database querying, SOAP/REST services Working experience on a large-scale integrated enterprise application

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Oracle Siebel Configuration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary:As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. You will play a crucial role in ensuring the smooth functioning of the applications. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with cross-functional teams to analyze, design, and implement new features.- Develop and maintain high-quality code adhering to coding standards.- Troubleshoot and debug applications to enhance performance and functionality.- Conduct thorough testing of applications to ensure proper functionality.- Provide technical support and guidance to end-users. Professional & Technical Skills:- Must To Have Skills:Proficiency in Oracle Siebel Configuration.- Strong understanding of database concepts and SQL queries.- Experience in customizing and configuring Siebel applications.- Knowledge of integration technologies such as EAI and EIM.- Hands-on experience in troubleshooting and resolving application issues. Additional Information:- The candidate should have a minimum of 3 years of experience in Oracle Siebel Configuration.- This position is based at our Gurugram office.- A 15 years full-time education is required. Qualifications 15 years full time education

Job Responsibilities: Designing, developing, and implementing customized solutions within the Siebel CRM platform. Configuring Siebel applications based on business requirements and technical specifications. Integrating Siebel CRM with other enterprise systems using REST/SOAP web services and middleware technologies. Carries knowledge on unit testing, system integration testing, and assisting with user acceptance testing (UAT). Collaborating with business analysts, project managers, and other stakeholders to ensure successful project delivery. Providing technical expertise and guidance to junior team members and peers. Supporting production systems and troubleshooting issues as they arise. Documenting technical designs, release notes, and other relevant artifacts. Experience in Siebel IP17+ versions. Required Skills and Experience: 7-10+ years of hands-on experience in Siebel CRM development and implementation. Proficiency in Siebel Tools, including configuration, scripting, workflows, and business services. Strong understanding of Siebel architecture, data model, and integration methods. Experience with Siebel Open UI is highly desirable. Knowledge of web technologies such as HTML, CSS, JavaScript, and XML. Familiarity with Oracle databases and SQL. Excellent analytical and problem-solving skills. Ability to work independently and as part of a team in a fast-paced environment. Strong communication skills with the ability to interact effectively with stakeholders at all levels. Preferred Qualifications: Siebel certifications (e.g., Oracle Certified Expert, Siebel CRM). Experience with Agile/Scrum methodologies.

Job Title Siebel Developer Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight. You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization’s financial guidelines Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Technical and Professional Requirements: We are looking for candidates having a minimum of 5 years of technical experience in Siebel implementation and/or support projects, and who have worked on Siebel Configuration, Workflow and Scripting We require candidates who have strong technical knowledge of the latest Siebel Application 8.x modules. The candidates must have knowledge of Siebel EAI, EAIM, Configuration, Scripting, Workflow, Open UI. Candidates having experience in Open UI would be preferable Preferred Skills: Technology->Siebel->Siebel CRM->Oracle Siebel CRM Additional Responsibilities: Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability Good knowledge on software configuration management systems Awareness of latest technologies and Industry trends Logical thinking and problem solving skills along with an ability to collaborate Understanding of the financial processes for various types of projects and the various pricing models available Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Client Interfacing skills Project and Team management Educational Requirements Master Of Comp. Applications,Master Of Engineering,Master Of Science,Master Of Technology,Master of Business Administration,Bachelor Of Comp. Applications,Bachelor Of Science,Bachelor of Engineering,Bachelor Of Technology Service Line Enterprise Package Application Services * Location of posting is subject to business requirements

Job Title Siebel Developer Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Technical and Professional Requirements: We are looking for candidates having a minimum of 2 years of technical experience in Siebel implementation and/or support projects, and who have worked on Siebel Configuration, Workflow and Scripting We require candidates who have strong technical knowledge of the latest Siebel Application 8.x modules. The candidates must have knowledge of Siebel EAI, EAIM, Configuration, Scripting, Workflow, Open UI. Candidates having experience in Open UI would be preferable Preferred Skills: Technology->Siebel->Siebel CRM->Oracle Siebel CRM Additional Responsibilities: Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability Good knowledge on software configuration management systems Awareness of latest technologies and Industry trends Logical thinking and problem solving skills along with an ability to collaborate Understanding of the financial processes for various types of projects and the various pricing models available Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Client Interfacing skills Project and Team management Educational Requirements Master Of Comp. Applications,Master Of Engineering,Master Of Science,Master Of Technology,Master of Business Administration,Bachelor Of Comp. Applications,Bachelor Of Science,Bachelor of Engineering,Bachelor Of Technology Service Line Enterprise Package Application Services * Location of posting is subject to business requirements

Key Expectations:- 10+ years of Siebel CRM experience and at least 5+ years of CRM Design expertise in Telecom. Ability to understand the business requirements and convert them into a system designs of various functional modules like Customer Management, Sales, Order management, Assurance, Contract and partner & territory management. Perform the gap analysis between new business requirements and as-is functionalities. Possess good understanding on Siebel system architecture and have good knowledge on Telecom domain and CRM domain knowledge. Have good knowledge and hands-on experience on various Siebel technical areas like Configuration, Scripting, Workflows, Integration, Order. Management workflow, RTEs, Open UI etc. Ability to model and design the new services launched by business with shorter TTM. Experienced Siebel order management, with strong knowledge of data migration Siebel upgrade knowledge and working experience in Rodod stack and order management. Should hold excellent communication and presentation Good experience in Agile methodology (Scrum Framework) Key Responsibilities:- Designing, help developing, and help maintaining Siebel CRM applications Collaborating with cross-functional teams Translating the business requirements to best design keeping in mind the design principals. Working directly with customers on new implementations, migrations, and run/maintain projects Working in multiple technologies and upskilling regularly Coordinating escalated support cases and leading problem resolution