10 - 13 years

6 - 10 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Significant knowledge and skills in the following areas: ITIL-based service management. Experience of working within and across the ITIL v3 framework and service value chain, including but not limited to:

  • Incident Management (including Major Incident Management)
  • Problem Management
  • Knowledge Management
  • Service Request Management
  • Service Level Management
  • Change Management
  • Data, Asset & Configuration Management
  • Continual Service Improvement (CSI)

Qualifications:

BACHELOR OF ENGINEERING

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