Showroom Sales Executive

Duties and Responsibilities of a Sales Executive1. Customer Engagement & Sales

• Greet customers professionally and understand their requirements.
• Present products, features, benefits, and pricing clearly.
• Provide personalised product recommendations based on customer needs.
• Achieve weekly and monthly sales targets assigned by the company.
• Prepare and submit quotations to customers when required.

2. Product Knowledge

• Maintain deep knowledge of all product categories, specifications, materials, and pricing.
• Stay updated on new arrivals, promotions, and offers.
• Educate customers about after-sales services, warranties, and delivery timelines.

3. Showroom Management

• Ensure the display area is clean, organised, and well-presented.
• Coordinate with the housekeeping and visual merchandising team for product arrangement.
• Monitor stock levels on the floor and request replenishment when required.

4. Customer Follow-Up

• Maintain follow-up calls/messages with potential leads.
• Update customers on order status, delivery schedules, and pending confirmations.
• Maintain a strong customer relationship for repeat business and referrals.

5. Coordination & Documentation

• Prepare sales orders, invoices, and related documentation accurately.
• Coordinate with accounts, delivery, and admin departments for smooth order processing.
• Maintain daily sales reports and submit to the Sales Manager.

6. Problem Handling

• Handle customer complaints politely and find solutions quickly.
• Escalate unresolved issues to the manager for timely support.

7. Team Collaboration

• Work closely with team members to achieve departmental sales goals.
• Support colleagues during peak hours and assist in showroom events or promotions.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Food provided
• Paid sick time
• Paid time off
• Provident Fund

Experience:

• Retail sales: 1 year (Preferred)
• Inside sales: 1 year (Preferred)
• Sales: 1 year (Preferred)

Work Location: In person