Showroom Manager

Role & Responsibilities

Position: Showroom Manager
Brand: Patola by Nirmal Salvi Product: Patan Patola Sarees

• Oversee daily showroom operations, ensuring a warm and personalized customer experience.
• Guide the sales team in identifying customer needs and recommending appropriate Patan Patola sarees.
• Supervise product presentations, highlighting craftsmanship, heritage, and exclusivity.
• Drive upselling and cross-selling strategies to optimize revenue.
  

Product Expertise & Training

• Maintain expert-level knowledge of Patan Patola weaving, techniques, motifs, and cultural significance.
• Train and mentor staff to effectively communicate the brand story and product value to clients.
  

Sales Operations & Documentation

• Monitor and manage all billing procedures through POS systems.
• Ensure accurate maintenance of invoices, sales records, and daily transaction reports.
  

Customer Relationship Management

• Develop and maintain a premium client database.
• Lead client follow-ups, ensuring high customer satisfaction, repeat sales, and referrals.
• Resolve customer concerns with professionalism and efficiency.
  

Inventory Control

• Supervise inventory management, including stock checks and reordering of fast-moving items.
• Coordinate with production or procurement teams for timely stock replenishment.
  

Team Leadership & Coordination

• Motivate and manage the showroom team to meet and exceed sales targets.
• Assign tasks, monitor performance, and ensure alignment with brand standards.
• Coordinate participation in exhibitions, events, and special client appointments.
  

Cultural & Brand Representation

• Uphold and represent the legacy of the Salvi family and the heritage of Patan Patola sarees.
• Communicate the traditional and artistic value of each saree to both domestic and international clients.