Shortlisted - Technical Support Role For Tesco!! Day /UK Shift

Job Description

HI Warm Greetings, We Are Hiring! You can call /whatsapp and book your interview slots Ananya 8884496986 ananya.rivera24@gmail.com We are looking for G raduate freshers with strong technical skills and excellent communication abilities to join our team as Technical Support Associates . If you are a quick learner with a passion for solving technical issues, this is the perfect opportunity for you! Key Responsibilities : Provide technical support and troubleshoot Microsoft product-related queries (Windows OS, Office Suite, etc.) Resolve issues related to software installation, system configuration , and performance Deliver excellent customer service by communicating effectively and addressing client concerns professionally Assist clients via various channels, including phone, email, and chat, with technical troubleshooting steps Log and document all technical issues in ticketing systems and escalate complex issues when necessary Provide step-by-step instructions to customers to resolve technical problems Ensure a high level of customer satisfaction through timely issue resolution Skills & Qualifications : Graduate in any discipline (freshers are welcome) Strong knowledge of technical role Excellent oral and written communication skills Ability to multitask and prioritize in a fast-paced environment Strong problem-solving and troubleshooting abilities Willingness to work in shifts Why Join Us? Competitive salary package Growth opportunities within the company Training and development programs A supportive and collaborative work environment Technical Support - Store Desk Help(Voice Process Role) Eligibility: Graduates with strong communication in English Shift: Day Shift only Working Days: 5 days a week CTC: Up to 5 LPA Experience: Freshers or candidates with customer support experience preferred Key Responsibilities: Handle customer queries and provide effective solutions Communicate clearly and professionally in both English Maintain accurate records of customer interactions Collaborate with team members to improve customer service Regards, Ananya 8884496986 ananya.rivera24@gmail.com Rivera Manpower Services