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1 - 6 years

1 - 4 Lacs

Posted:3 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

TCS is hiring for Shipping Agent Doer role !!!

Eligibility:

1- 5 years

• Deliver Superior Customer Experience

• Ensure each document is handled within the agreed timeline

• Ensure each document is handled with care with zero defects and achieves the require quality level

• Meet vessel cut offs and other deadlines

• Understand the processes by country/Account and deliver expectations

• To meet and exceed Productivity targets.

• Correspondence with customers for any queries, clarifications and amendments

• Providing accurate, detailed and complete information the first time and every time

• Communicate with internal and external customers constructively and in the most professional manner, thereby instilling confidence in the customers

• To be able to identify gaps and work with team leader to improve processes and enable efficiency gains Meets/Exceed Customer Satisfaction Survey Targets

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Tata Consultancy Services
Tata Consultancy Services

Information Technology and Consulting

Thane

500,000+ Employees

4544 Jobs

    Key People

  • Rajesh Gopinathan

    CEO and Managing Director
  • K. Krithivasan

    Incoming CEO

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