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Shift Manager/Leading QSR

Shift Manager/Leading QSR

Vrinda Global

0 - 1 years

1 - 2 Lacs

Bengaluru

Posted:2 months ago| Platform:

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Skills Required

Hotel Management Food And Beverage Shift incharge Store Operations shift manager Fast Food Restaurant Management FRESHER IHM Floor Management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities Leads Operational Excellence and the Guest Experience: 1. Role models expected behavior and coaches team on hospitality standards 3. Executes processes that ensure the restaurant meets safety and sanitation standards 4. Executes processes that ensure inside and outside cleanliness standards are met 5. Ensures self and team handles all Guest concerns utilizing LEADS with a sense of urgency 6. Responds to all Guest feedback with action plans to address opportunities 7. Ensures all shifts are appropriately staffed to achieve service with speed goals 9. Empowers the team to satisfy Guest needs and resolve concerns 10. Removes barriers to delivering Hospitality behaviors Builds Team Talent: 1. Handles all employee concerns with a sense of urgency 2.Treats all team members fairly and with respect 3. Ensures no team members is placed in position until all training is complete 4. Provides regular communication to team including goals and results 5. Source, trains, retains, and develops team members that improve the Guest experience 6.Executes team service through effective scheduling, cross training, and deployment 7. Executes development plans for talented team members to grow their career

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Shift Manager/Leading QSR