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3.0 - 13.0 years

30 - 50 Lacs

, Canada

On-site

URGENT HIRING !!! location's : Canada , Australia , New Zealand ( Not In India ) Call & Whatsapp - +91 8800897895 Benefits : Medical Insurances , Travel allowances , Flight Tickets , Meals , etc Visa Category : Work Visa & PR Visa Coordinate daily Front of the House and Back of the House restaurant operations Deliver superior service and maximize customer satisfaction Respond efficiently and accurately to customer complaints Regularly review product quality and research new vendors Organize and supervise shifts Appraise staff performance and provide feedback to improve productivity Estimate future needs for goods, kitchen utensils and cleaning products Ensure compliance with sanitation and safety regulations Manage restaurants good image and suggest ways to improve it Control operational costs and identify measures to cut waste Create detailed reports on weekly, monthly and annual revenues and expenses Promote the brand in the local community through word-of-mouth and restaurant events Recommend ways to reach a broader audience (e.g. discounts and social media ads) Train new and current employees on proper customer service practices Implement policies and protocols that will maintain future restaurant operations

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2.0 - 4.0 years

1 - 2 Lacs

Gurugram, Delhi

Work from Office

To handle the day to day running of the restaurant from all aspects i.e kitchen, service & admin areas as well and making sure they run fluently Should be able to explain the food ingredients and recommend the food dish to the customer according to their need and preference along with taking orders from the customers Inventory management, conducting stock counts and replenishing necessary supplies & maintain the accurate records Train & monitor the team members for the basic cleaning tasks, outlet atmosphere and their behavior for creating a positive environment Interacting with customers and obtaining their feedback about the food and services also ensuring to handle the customer conflict if arise and maintain the healthy environment Only those candidates apply who: • Bachelors in hospitality or hotel management is preferred. • Have strong leadership & communication skills • English Proficient is mandatory (Spoken & Written), MS-Word, and MS-Excel • Has a passion for delivering exceptional customer service (or willingness to obtain)

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3.0 - 5.0 years

5 - 10 Lacs

Ahmedabad, Gurugram, Bengaluru

Work from Office

Financial: - Supervise an individual outlet. - Maximize Caf sales performance and drive profits. - Sales forecasting and apportioning targets across teams. - Asset & Equipment maintenance. - Assuring the Timely & Accurate indent is placed for the caf. - Wastage control measures. - Ensuring the compliance of the SOPs on cash & all the tenders. - Timely forecast of the stock in order to ensure the smooth operation of the Restaurant. Learning & Development Management: - Retention of manpower. - Motivating the team to ensure the sales target is met. - Briefing the team on a daily basis to ensure the team understands the importance SOPs - Ensure the team is groomed to move to the next level. - Grievance handling & solving issues. - Ensure the Training Certification of team members. Process Indicators: - Ensuring all the documentation related to the caf is done on time (Sales Reports/ Caf Registers). - Ensuring the Quality Audits done on day to day basis. - Implementation of SOPs. - Efficient utilization of the manpower by means of effective charting out of the duty roster. - Integrity, cost controls and Waste Management. - Ensuring 90% score in the Management Visit Report. Customer orientation: - Ensure all the Customer complaints are resolved. - Analysis of Customer database complaints & drive the footfall in the Restaurants. - Ensuring the SOPs are followed by the team in the caf to drive customer focus. - Ensuring the Training norms is met. - Ensuring 90% score in the Management Visit Report.

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2.0 - 4.0 years

3 - 4 Lacs

Bengaluru

Work from Office

Take Reservation Take Food Orders Ensure all customers are served appropriately Lead the team of Stewards Ensure all S.O.Ps are adhered to Address Customer Complaints Hotel Manager Freshers can also apply

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3.0 - 8.0 years

5 - 8 Lacs

Gurugram, Chennai, Bengaluru

Work from Office

Financial: Supervise an individual outlet. Maximize Caf sales performance and drive profits. Sales forecasting and apportioning targets across teams. Asset Equipment maintenance. Assuring the Timely Accurate indent is placed for the caf. Wastage control measures. Ensuring the compliance of the SOPs on cash all the tenders. Timely forecast of the stock in order to ensure the smooth operation of the cafe. Learning Development Management: Retention of manpower. Motivating the team to ensure the sales target is met. Briefing the team on a daily basis to ensure the team understands the importance SOPs Ensure the team is groomed to move to the next level. Grievance handling solving issues. Ensure the Training Certification of team members. Process Indicators: Ensuring all the documentation related to the caf is done on time (Sales Reports/ Caf Registers). Ensuring the Quality Audits done on day to day basis. Implementation of SOPs. Efficient utilization of the manpower by means of effective charting out of the duty roster. Integrity, cost controls and Waste Management. Ensuring 90% score in the Management Visit Report. Customer orientation: Ensure all the Customer complaints are resolved. Analysis of Customer database complaints drive the footfall in the cafes. Ensuring the SOPs are followed by the team in the caf to drive customer focus. Ensuring the Training norms is met. Ensuring 90% score in the Management Visit Report.

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1.0 - 4.0 years

4 - 8 Lacs

Ahmedabad, Bengaluru

Work from Office

Take Reservation Take Food Orders Ensure all customers are served appropriately Lead the team of Stewards Ensure Food Safety standards are met Address Customer feedback

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1.0 - 6.0 years

2 - 3 Lacs

New Delhi, Gurugram, Delhi / NCR

Work from Office

Retail Sales Customer Handling Counter Sales Bakery experience is a plus Handle store operation, Inventory handling, billing SEND RESUME: 97739 84478

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1.0 - 4.0 years

4 - 5 Lacs

Pune, Bengaluru, Mumbai (All Areas)

Work from Office

Maintaining Cost of Goods sold as per the defined budgets. Being present in the customer areas during shift hours to meet the patrons, assist and address their concerns Conducting training's and certifications for all the team Required Candidate profile Ensuring all the inventory processes are followed in managing the consumable and non-consumable items Ensuring delivery of training's as per the plan from all the stakeholders including self. Perks and benefits Best in the Industry

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1.0 - 5.0 years

3 - 4 Lacs

Bengaluru

Work from Office

Job Title: Caf Manager Experience: 25 years Industry: Food & Beverage / Hospitality Employment Type: Full-time Job Description: We are looking for an experienced and enthusiastic Caf Manager to oversee daily operations of our caf. The ideal candidate will be responsible for managing staff, ensuring excellent customer service, and driving business growth. Key Responsibilities: Supervise daily caf operations Manage and train caf staff Ensure high levels of customer satisfaction Handle inventory and stock management Maintain hygiene and food safety standards Monitor sales and implement strategies to boost revenue Manage cash handling and billing Resolve customer complaints efficiently Requirements: Proven experience in a caf or restaurant management role Strong leadership and communication skills Basic knowledge of food safety and hygiene standards Ability to work in a fast-paced environment Good organizational and multitasking abilities Knowledge of POS systems is a plus

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5.0 - 10.0 years

3 - 4 Lacs

Kolhapur, Solapur, Belgaum

Work from Office

Designation : Sr. Officer - Floor Experience : 5+ Years Qualification : Graduate / Any Diploma Industry : QSR , Manufacturing , Automobile Production, FMCG (General Trade), Cinema Industry & Hospitality Age : Upto 31 Years Functional Reporting : Store Manager Work location : Kolhapur, Sangli, Solapur, Belagavi, Karad Skills: Product, Process & People Management Job Description : 1. Ability to manage a team of 15-25 people at a time. 2. To plan and delegate the work at the beginning of the day/shift through Briefings in order to achieve maximum efficiency. 3.To ensure availability of all products in adequate quantities with correct price boards on the appropriate places on the Floor by adhering to the set standard processes. 4. To train new employees on their daily tasks and to supervise the promoter employees of other Brands. 5. To follow all statutory norms for food storage as per FSSAI. Please share updated resume at abhinita.r@dmartindia.com

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2.0 - 6.0 years

0 Lacs

hyderabad, telangana

On-site

The organization Harleys Fine Baking is a European style patisserie created with the aim to disrupt the cake and coffee market. It was established by an IIM professor with a vision to spread the authentic taste of Manhattan streets worldwide. Rooted in a passion for baking, Harleys Fine Baking aims to provide a welcoming environment that serves delectable food. The organization offers a diverse range of products including Breads, morning merchandise, cakes, baked goods, and savory items. Currently, the team comprises around 200 individuals and operates more than 15 outlets across Hyderabad. There are plans to expand by opening 100 new outlets in Mumbai, Goa, Vijayawada, Bangalore, and Chennai, with a goal to scale up to 1000 employees within the next year. As a Shift Manager/Supervisor at Harleys Fine Baking, you will be responsible for overseeing the daily operations of the store during your assigned shift. Your key duties will include managing staff, ensuring exceptional customer service, maintaining product quality, and handling administrative tasks. Your role as a Shift Manager is crucial in ensuring the smooth, efficient, and profitable running of the store during your shift. **Responsibilities** - Delegate tasks to restaurant/caf staff and supervise their performance - Maintain a fully stocked inventory and order food supplies as required - Manage dining reservations and ensure customer satisfaction - Coordinate with suppliers for food product orders - Help staff resolve on-the-job challenges and handle complaints - Track daily costs and revenues, balance the cash register at the end of the shift - Arrange shift coverage when necessary and ensure smooth opening/closing of the establishment - Inform the next Shift Manager about pending tasks and report maintenance/training needs **Skills Required** - Proven experience as a Shift Manager or in a relevant supervisory role in a restaurant/caf setting - Availability to work different shifts, including weekends - Basic knowledge of bookkeeping procedures and a customer service-oriented approach - Excellent organizational and team management skills - BSc in Restaurant Management, Business Administration, or similar field preferred - Certification from a culinary school is a plus **Job Type:** Full-time **Application Question:** - Current Salary (per month) **Experience:** - Sales & Outlet Operations: 5 years (Required) - Shift Manager/Supervisor: 2 years (Required) **Location:** - Hyderabad, Telangana (Required) **Work Location:** In-person The maximum salary for this position is up to INR 25,000/- per month, depending on experience and expertise, along with other facilities. If you have a background in the Food & Beverage, Hotel & Restaurants, Baking & Fine Dining, or Caf Chains industry, with a minimum of 2+ years of experience in delegating tasks, addressing customer queries, and ensuring safety compliance, we encourage you to apply for the Shift Manager/Supervisor role at Harleys Fine Baking.,

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3.0 - 7.0 years

5 - 9 Lacs

Ahmedabad

Work from Office

Financial: - Supervise an individual outlet. - Maximize Caf sales performance and drive profits. - Sales forecasting and apportioning targets across teams. - Asset & Equipment maintenance. - Assuring the Timely & Accurate indent is placed for the caf. - Wastage control measures. - Ensuring the compliance of the SOPs on cash & all the tenders. - Timely forecast of the stock in order to ensure the smooth operation of the Restaurant. Learning & Development Management: - Retention of manpower. - Motivating the team to ensure the sales target is met. - Briefing the team on a daily basis to ensure the team understands the importance SOPs - Ensure the team is groomed to move to the next level. - Grievance handling & solving issues. - Ensure the Training Certification of team members. Process Indicators: - Ensuring all the documentation related to the caf is done on time (Sales Reports/ Caf Registers). - Ensuring the Quality Audits done on day to day basis. - Implementation of SOPs. - Efficient utilization of the manpower by means of effective charting out of the duty roster. - Integrity, cost controls and Waste Management. - Ensuring 90% score in the Management Visit Report. Customer orientation: - Ensure all the Customer complaints are resolved. - Analysis of Customer database complaints & drive the footfall in the Restaurants. - Ensuring the SOPs are followed by the team in the caf to drive customer focus. - Ensuring the Training norms is met. - Ensuring 90% score in the Management Visit Report.

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3.0 - 7.0 years

5 - 9 Lacs

Bengaluru

Work from Office

Financial: - Supervise an individual outlet. - Maximize Caf sales performance and drive profits. - Sales forecasting and apportioning targets across teams. - Asset & Equipment maintenance. - Assuring the Timely & Accurate indent is placed for the caf. - Wastage control measures. - Ensuring the compliance of the SOPs on cash & all the tenders. - Timely forecast of the stock in order to ensure the smooth operation of the Restaurant. Learning & Development Management: - Retention of manpower. - Motivating the team to ensure the sales target is met. - Briefing the team on a daily basis to ensure the team understands the importance SOPs - Ensure the team is groomed to move to the next level. - Grievance handling & solving issues. - Ensure the Training Certification of team members. Process Indicators: - Ensuring all the documentation related to the caf is done on time (Sales Reports/ Caf Registers). - Ensuring the Quality Audits done on day to day basis. - Implementation of SOPs. - Efficient utilization of the manpower by means of effective charting out of the duty roster. - Integrity, cost controls and Waste Management. - Ensuring 90% score in the Management Visit Report. Customer orientation: - Ensure all the Customer complaints are resolved. - Analysis of Customer database complaints & drive the footfall in the Restaurants. - Ensuring the SOPs are followed by the team in the caf to drive customer focus. - Ensuring the Training norms is met. - Ensuring 90% score in the Management Visit Report.

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3.0 - 7.0 years

5 - 9 Lacs

Chennai

Work from Office

Financial: - Supervise an individual outlet. - Maximize Caf sales performance and drive profits. - Sales forecasting and apportioning targets across teams. - Asset & Equipment maintenance. - Assuring the Timely & Accurate indent is placed for the caf. - Wastage control measures. - Ensuring the compliance of the SOPs on cash & all the tenders. - Timely forecast of the stock in order to ensure the smooth operation of the Restaurant. Learning & Development Management: - Retention of manpower. - Motivating the team to ensure the sales target is met. - Briefing the team on a daily basis to ensure the team understands the importance SOPs - Ensure the team is groomed to move to the next level. - Grievance handling & solving issues. - Ensure the Training Certification of team members. Process Indicators: - Ensuring all the documentation related to the caf is done on time (Sales Reports/ Caf Registers). - Ensuring the Quality Audits done on day to day basis. - Implementation of SOPs. - Efficient utilization of the manpower by means of effective charting out of the duty roster. - Integrity, cost controls and Waste Management. - Ensuring 90% score in the Management Visit Report. Customer orientation: - Ensure all the Customer complaints are resolved. - Analysis of Customer database complaints & drive the footfall in the Restaurants. - Ensuring the SOPs are followed by the team in the caf to drive customer focus. - Ensuring the Training norms is met. - Ensuring 90% score in the Management Visit Report.

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3.0 - 8.0 years

4 - 6 Lacs

Ahmedabad

Work from Office

Financial: - Supervise an individual outlet. - Maximize Caf sales performance and drive profits. - Sales forecasting and apportioning targets across teams. - Asset & Equipment maintenance. - Assuring the Timely & Accurate indent is placed for the caf. - Wastage control measures. - Ensuring the compliance of the SOPs on cash & all the tenders. - Timely forecast of the stock in order to ensure the smooth operation of the Restaurant. Learning & Development Management: - Retention of manpower. - Motivating the team to ensure the sales target is met. - Briefing the team on a daily basis to ensure the team understands the importance SOPs - Ensure the team is groomed to move to the next level. - Grievance handling & solving issues. - Ensure the Training Certification of team members. Process Indicators: - Ensuring all the documentation related to the caf is done on time (Sales Reports/ Caf Registers). - Ensuring the Quality Audits done on day to day basis. - Implementation of SOPs. - Efficient utilization of the manpower by means of effective charting out of the duty roster. - Integrity, cost controls and Waste Management. - Ensuring 90% score in the Management Visit Report. Customer orientation: - Ensure all the Customer complaints are resolved. - Analysis of Customer database complaints & drive the footfall in the Restaurants. - Ensuring the SOPs are followed by the team in the caf to drive customer focus. - Ensuring the Training norms is met. - Ensuring 90% score in the Management Visit Report. Exp.- Min 3 years in total and 1 year as a Manager

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3.0 - 8.0 years

4 - 6 Lacs

Bengaluru

Work from Office

Financial: - Supervise an individual outlet. - Maximize Caf sales performance and drive profits. - Sales forecasting and apportioning targets across teams. - Asset & Equipment maintenance. - Assuring the Timely & Accurate indent is placed for the caf. - Wastage control measures. - Ensuring the compliance of the SOPs on cash & all the tenders. - Timely forecast of the stock in order to ensure the smooth operation of the Restaurant. Learning & Development Management: - Retention of manpower. - Motivating the team to ensure the sales target is met. - Briefing the team on a daily basis to ensure the team understands the importance SOPs - Ensure the team is groomed to move to the next level. - Grievance handling & solving issues. - Ensure the Training Certification of team members. Process Indicators: - Ensuring all the documentation related to the caf is done on time (Sales Reports/ Caf Registers). - Ensuring the Quality Audits done on day to day basis. - Implementation of SOPs. - Efficient utilization of the manpower by means of effective charting out of the duty roster. - Integrity, cost controls and Waste Management. - Ensuring 90% score in the Management Visit Report. Customer orientation: - Ensure all the Customer complaints are resolved. - Analysis of Customer database complaints & drive the footfall in the Restaurants. - Ensuring the SOPs are followed by the team in the caf to drive customer focus. - Ensuring the Training norms is met. - Ensuring 90% score in the Management Visit Report. Exp.- Min 3 years in total and 1 year as a Manager

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3.0 - 8.0 years

4 - 6 Lacs

Chennai

Work from Office

Financial: - Supervise an individual outlet. - Maximize Caf sales performance and drive profits. - Sales forecasting and apportioning targets across teams. - Asset & Equipment maintenance. - Assuring the Timely & Accurate indent is placed for the caf. - Wastage control measures. - Ensuring the compliance of the SOPs on cash & all the tenders. - Timely forecast of the stock in order to ensure the smooth operation of the Restaurant. Learning & Development Management: - Retention of manpower. - Motivating the team to ensure the sales target is met. - Briefing the team on a daily basis to ensure the team understands the importance SOPs - Ensure the team is groomed to move to the next level. - Grievance handling & solving issues. - Ensure the Training Certification of team members. Process Indicators: - Ensuring all the documentation related to the caf is done on time (Sales Reports/ Caf Registers). - Ensuring the Quality Audits done on day to day basis. - Implementation of SOPs. - Efficient utilization of the manpower by means of effective charting out of the duty roster. - Integrity, cost controls and Waste Management. - Ensuring 90% score in the Management Visit Report. Customer orientation: - Ensure all the Customer complaints are resolved. - Analysis of Customer database complaints & drive the footfall in the Restaurants. - Ensuring the SOPs are followed by the team in the caf to drive customer focus. - Ensuring the Training norms is met. - Ensuring 90% score in the Management Visit Report. Exp.- Min 3 years in total and 1 year as a Manager

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0.0 - 2.0 years

2 - 3 Lacs

Bengaluru

Work from Office

Customer Service Food Service Cashiering Counter Handling Maintain the cleanliness and hygiene of the restaurant Must have Aadhar and PAN Card Age: 18 to 25 years Working knowledge of English Rotational Shifts Rotational Weekly Off Key Responsibilities: Customer Service: Greet and welcome guests in a friendly and professional manner. Take customer orders, answer questions about the menu, and provide recommendations. Handle customer inquiries, concerns, or complaints with a positive attitude and efficient resolution. Maintain a high level of customer satisfaction through exceptional service. Food and Beverage Preparation: Prepare and serve coffee, tea, smoothies, and other beverages according to company recipes and standards. Prepare and serve a variety of food items such as sandwiches, pastries, and salads, following all safety and hygiene standards. Ensure that all items are fresh, properly stored, and presented neatly. Cleanliness and Organization: Maintain cleanliness and organization of the caf area, including dining areas, kitchen, and restrooms. Regularly clean equipment, utensils, and work surfaces to ensure a hygienic environment. Ensure all food safety and health regulations are followed at all times. Cash Handling and POS: Operate the point-of-sale (POS) system accurately, processing customer orders and payments efficiently. Handle cash, credit card transactions, and give correct change as required. Maintain accurate cash register and ensure daily cash-out procedures are followed. Team Collaboration: Work effectively with other caf team members to ensure smooth operations. Assist with training new team members as needed. Support team members during peak hours or busy shifts.

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0.0 - 2.0 years

2 - 3 Lacs

Hyderabad

Work from Office

Customer Service Food Service Cashiering Counter Handling Maintain the cleanliness and hygiene of the restaurant Must have Aadhar and PAN Card Age: 18 to 25 years Working knowledge of English Rotational Shifts Rotational Weekly Off Key Responsibilities: Customer Service: Greet and welcome guests in a friendly and professional manner. Take customer orders, answer questions about the menu, and provide recommendations. Handle customer inquiries, concerns, or complaints with a positive attitude and efficient resolution. Maintain a high level of customer satisfaction through exceptional service. Food and Beverage Preparation: Prepare and serve coffee, tea, smoothies, and other beverages according to company recipes and standards. Prepare and serve a variety of food items such as sandwiches, pastries, and salads, following all safety and hygiene standards. Ensure that all items are fresh, properly stored, and presented neatly. Cleanliness and Organization: Maintain cleanliness and organization of the caf area, including dining areas, kitchen, and restrooms. Regularly clean equipment, utensils, and work surfaces to ensure a hygienic environment. Ensure all food safety and health regulations are followed at all times. Cash Handling and POS: Operate the point-of-sale (POS) system accurately, processing customer orders and payments efficiently. Handle cash, credit card transactions, and give correct change as required. Maintain accurate cash register and ensure daily cash-out procedures are followed. Team Collaboration: Work effectively with other caf team members to ensure smooth operations. Assist with training new team members as needed. Support team members during peak hours or busy shifts.

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0.0 - 2.0 years

2 - 3 Lacs

Mumbai

Work from Office

Customer Service Food Service Cashiering Counter Handling Maintain the cleanliness and hygiene of the restaurant Must have Aadhar and PAN Card Age: 18 to 25 years Working knowledge of English Rotational Shifts Rotational Weekly Off Key Responsibilities: Customer Service: Greet and welcome guests in a friendly and professional manner. Take customer orders, answer questions about the menu, and provide recommendations. Handle customer inquiries, concerns, or complaints with a positive attitude and efficient resolution. Maintain a high level of customer satisfaction through exceptional service. Food and Beverage Preparation: Prepare and serve coffee, tea, smoothies, and other beverages according to company recipes and standards. Prepare and serve a variety of food items such as sandwiches, pastries, and salads, following all safety and hygiene standards. Ensure that all items are fresh, properly stored, and presented neatly. Cleanliness and Organization: Maintain cleanliness and organization of the caf area, including dining areas, kitchen, and restrooms. Regularly clean equipment, utensils, and work surfaces to ensure a hygienic environment. Ensure all food safety and health regulations are followed at all times. Cash Handling and POS: Operate the point-of-sale (POS) system accurately, processing customer orders and payments efficiently. Handle cash, credit card transactions, and give correct change as required. Maintain accurate cash register and ensure daily cash-out procedures are followed. Team Collaboration: Work effectively with other caf team members to ensure smooth operations. Assist with training new team members as needed. Support team members during peak hours or busy shifts.

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0.0 - 1.0 years

2 - 2 Lacs

Pune

Work from Office

Customer Service Food Service Cashiering Counter Handling Maintain the cleanliness and hygiene of the restaurant Must have Aadhar and PAN Card Age: 18 to 25 years Working knowledge of English Rotational Shifts Rotational Weekly Off

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0.0 - 1.0 years

2 - 2 Lacs

Mumbai

Work from Office

Customer Service Food Service Cashiering Counter Handling Maintain the cleanliness and hygiene of the restaurant Must have Aadhar and PAN Card Age: 18 to 25 years Working knowledge of English Rotational Shifts Rotational Weekly Off

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0.0 - 1.0 years

2 - 2 Lacs

Bengaluru

Work from Office

Customer Service Food Service Cashiering Counter Handling Maintain the cleanliness and hygiene of the restaurant Must have Aadhar and PAN Card Age: 18 to 25 years Working knowledge of English Rotational Shifts Rotational Weekly Off

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2.0 - 4.0 years

4 - 8 Lacs

Hyderabad

Work from Office

Incharge of operations during his/her shift. Supervise all departments. Attend to customer complaints. Wastage Control Measures. Grievance handling & solving issues. Ensure the Training Certification of team members. Process Indicators: Ensuring all the documentation related to the caf is done on time (Sales Reports/ Caf Registers). Ensuring the Quality Audits done on day to day basis. Implementation of SOPs. Efficient utilization of the manpower by means of effective charting out of the duty roster. Integrity, cost controls and Waste Management. Ensuring 90% score in the Management Visit Report Must have PAN, AADHAR Experienced candidates must have prior work experience certificates

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1.0 - 6.0 years

2 - 5 Lacs

Udaipur, Chittaurgarh, Bhilwara

Work from Office

Store Management Shift Management Overall operations of the Stores Regards Our Recruiters Reema9354692492 Jahanvi—7651823919

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