Job Description

Role Description This is a full-time on-site role located in New Delhi for a Shift Manager/Ludhiana/Gurugram. The Shift Manager will be responsible for managing daily operations, supervising and training staff, ensuring compliance with health and safety regulations, monitoring inventory levels, and ensuring customer satisfaction. Roles & Responsibilities: * Performs duties of the Team Member when necessary Duties And Responsibilities * Maintains inventory * Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines * Reviews restaurant results to identify successes and areas for improvement * Ensures that restaurant upholds operational and brand standards * Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings * Provides coaching and feedback to Team Members to increase the restaurant team's capabilities. Qualifications * Worked in the F&B industry, especially QSR, Bakery, and Coffee Chains. * Excellent communication and interpersonal skills * Ability to work in a fast-paced environment * Strong problem-solving and decision-making skills * Ability to work flexible hours, including evenings and weekends * Bachelor's degree in Hospitality Management or related field is preferred