Shift Lead/Team Leader-Technical voice support/Technical support

2 - 6 years

5 - 9 Lacs

Posted:None| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

  • Should be having good Experience of Team Handling/ Rostering
  • Should be from Inbound Process
  • Must be a Graduate or equivalent
  • Fluent in Hindi and English
  • Able to communicate confidently and politely, with good speaking skills
  • Must have knowledge about CRM
  • Must have knowledge on Dialer solution/ Dialer Strategy
  • Should have fair of incident management
  • Should have handled ticket count in current profiles.

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