Services Partner Manager, APJ

Job Description

We are seeking an experienced Services Partner Manager to join CrowdStrikes Global Partner Led Services organization. This role will be responsible for managing partner relationships, enabling service delivery capabilities, and ensuring successful execution of both subcontracted and partner-led services programs. What you'll Do: Lead partner evaluation and onboarding of subcontracting partners Develop and drive enablement processes for CrowdStrike services partners Manage legal and IT onboarding requirements for CrowdStrike services subcontracting partners Oversee project management standards and delivery methodology for services delivery partners Monitor partner performance, capacity, and financial metrics Facilitate regular partner update sessions and assess quality assurance of engagement delivery Develop new partner services offerings Develop and maintain documentation, including user guides, runbooks, and process workflows to support internal and external stakeholders Manage the partner services catalog Provide best-in-class delivery support & guidance to our trusted partners Provide cross-functional support for selecting and staffing partner engagements What you'll Need: Experience in professional services, delivery management, partner management, or similar role Bachelors degree in Business, Computer Science, or related field Proven track record in partner enablement and program management Experience tracking customer satisfaction and other success metrics of engagement delivery Strong understanding of cybersecurity services and delivery methodologies Experience in contract management and vendor relations Excellence in project and program management Strong business acumen and financial analysis capabilities Outstanding communication and relationship management skills Ability to develop and maintain complex partner relationships Experience with contract negotiation and vendor management Strong problem-solving and analytical skills Benefits of Working at CrowdStrike: Remote-friendly and flexible work culture Market leader in compensation and equity awards Comprehensive physical and mental we'llness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified across the globe