ServiceNow SAM Pro/SAM Technical

SAM TechnicalFull-time .

Key Areas and Responsibilities

• Lead the end-to-end implementation and customization of ServiceNow SAM Pro, ensuring alignment with business objectives and requirements.
• Spearhead the configuration of ServiceNow Discovery for various publishers, including

  Oracle GLAS Discovery, VMware,

  and other infrastructure components critical for SAM.
• Setup integrations for

  SCCM, Jamf, ILMT, and SAP

  to facilitate comprehensive SAM data collection.
• Configure SaaS integrations for major publishers like Microsoft 365, Adobe, Salesforce, and others, enhancing software asset visibility and control.
• Set up

  cloud cost management

  for platforms like Azure and Google, optimizing cloud spend and resource allocation.
• Perform basic ServiceNow administrative tasks, including plugin enablement, update set management, and service catalog configurations.
• Apply foundational knowledge of

  CMDB

  and

  CSDM

  to ensure effective configuration management.
• Utilize basic software asset management expertise to handle entitlement loads, model normalization, and reconciliation processes.
• Demonstrated proficiency in licensing for at least one software publisher is preferred.

Qualification

• Completed undergraduate/graduate degree from an accredited college/university.

Desired Skills and Experience

• 2-7

  years of experience in SAM Tech skillset
• Strong communication and interpersonal skills and the ability to be on calls with clients and third parties in challenging surroundings.
• Experience with data analysis tools including Excel, Word, and PowerPoint
• Excellent analytical, research, organizational, issue identification, prioritization, and resolution and report writing skills.
• Experience of working in teams and overseeing SAM process, organization and tool assessments and experience with market leading SAM tool

  Flexera, ServiceNow

  SAM Pro.