ServiceNow ITOM Developer

Job Description

Experience : 3-10 Years Location : Gr Noida, Bangalore, Hyderabad Notice Period : Immediate - 60 Days Work Mode : Hybrid (3 Days WFO) Shift Time : Day/UK Time Zone Job Overview: As a ServiceNow Developer, you will be responsible for analyzing business requirements, designing, developing, and implementing solutions on the ServiceNow platform. You will collaborate with cross-functional teams to ensure the successful delivery of ServiceNow applications and modules, meeting the needs of the organization. Responsibilities: Design and develop ServiceNow applications and modules, ensuring adherence to best practices and industry standards. Customize and configure workflows, forms, fields, scripts, business rules, UI policies, and other ServiceNow components. Implement and configure ServiceNow IT Operations Management (ITOM) modules, such as discovery, Service Mapping, Event management, and CMDB (Configuration Management Database) Collaborate with infrastructure and operations teams to ensure accurate and up-to-date configuration data within the CMDB. Monitor and manage infrastructure events, alerts, and incidents using ServiceNow Event Management. Develop and maintain integrations between ServiceNow and other monitoring tools and systems. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience as a ServiceNow Developer with expertise in ServiceNow platform configurations and customizations. Strong understanding of ITSM and business process automation concepts. Proficient in JavaScript, HTML, CSS, and other web technologies. Experience with ServiceNow integrations and web services. ServiceNow certification(s) is a plus.