ServiceNow Developer - Onsite (Full-Time)

Assisting in developing standard IT configuration management methodology via implementation of ITOM practices Assists Configuration manager in conducting configuration audits and reconciliation Maintains CIs to ensure CMDB accuracy and completeness Drives visibility on unauthorized CI changes or alterations to environment Works with other ITSM processes to understand new requirements and identify how Configuration management can support Support and administer the tool for configuration and asset management, ServiceNow Discovery, and additional applications or modules as assigned Develop and implement automation scripts and orchestration workflows to streamline repetitive tasks and improve operational efficiency Collaborate with other ITSM teams to integrate the practices with CMDB In depth understanding of ServiceNow Discovery and Service Mapping tools Must be able to develop and enhance existing ITOM implementation at ABI Must have expertise in deployment of Event Management functionality Must have expertise in deploying functionalities of ITOM Discovery of assets in a multi-CLOUD setup Discovery of IT and OT assets Certificate Management Facilitate knowledge sharing sessions and training to empower the IT team with ITOM best practices.

Must-Have - ITAM , ITOM , ITSM, Server-side Coding and Scripting experience is MUST

• Key Responsibilities:

• Implementation: implementation of ServiceNow modules, procurement management and custom applications.
• Integration: Design and manage integrations with third-party applications and internal systems using REST, SOAP, and other integration technologies.
• Best Practices: Develop and maintain best practices for ServiceNow development, including coding standards, version control, and testing procedures.
• Performance Optimization: Monitor and optimize ServiceNow performance, identifying areas for improvement and implementing enhancements.
• Documentation: Create and maintain architectural documentation, including design diagrams, workflows, and technical specifications.
• Mentorship: Provide guidance and mentorship to junior developers and administrators on ServiceNow best practices and development techniques.
• Stay Current: Keep up-to-date with the latest ServiceNow features and updates, and evaluate their potential impact on our environment.