ServiceNow CSM Developer

As an experienced ServiceNow CSM Developer at our company, you will be a key contributor to platform enhancements and play a crucial role in building scalable, enterprise-grade solutions. Your expertise in Customer Service Management (CSM), Service Portal, integrations, and reporting will be highly valued. - Develop and maintain CSM solutions, portals, and dashboards - Integrate ServiceNow CSM with external systems - Provide expert consultation on ServiceNow technologies and data flows - Lead CSM module support, enhancements, and customizations - Configure workflows and troubleshoot platform issues - Coordinate between technical teams and stakeholders - Manage releases, break fixes, testing, and maintenance - Stay updated with platform trends and implement best practices - Bachelors/Masters in Computer Science, IS, or related field - 3+ years of hands-on ServiceNow CSM experience - Full-cycle CSM implementation experience - Proficiency in JavaScript, AngularJS, HTML/CSS - Experience with Service Portal, integrations, and reporting - Strong communication, stakeholder, and troubleshooting skills - Familiarity with Agile/Scrum practices - Immediate Joiner Join our growing team and leverage your skills to make a significant impact on our platform enhancements and solutions.,