Servicenow Business Analyst

Dear Candidate,

We have opening for ServiceNow Business Analyst please find the detailed description below

Company Details :

Royal Cyber is a trusted global IT consulting & digital transformation partner, empowering enterprises for over two decades to evolve with agility, security, and innovation. Founded in 2002, Royal Cyber has built a strong legacy of helping organizations modernize legacy systems, embrace cloud-native technologies, and adopt AI-driven solutions. With 20+ years of delivering business-critical digital projects, we serve clients across USA, Canada, UK, UAE, KSA, India, Australia, and more with innovation hubs and delivery centers strategically located to support 24/7 operations. Global Presence: Headquartered in Naperville, IL (USA) Operations in 15+ countries 1,000+ certified consultants 1,000+ successful global deployments Fortune 500 client base across retail, banking, insurance, manufacturing, healthcare, and public sector

What We Specialize In:

Cloud Transformation & DevOps (Azure, GCP, AWS)

Generative & Agentic AI (Enterprise-grade use cases powered by LLMs)

Digital Commerce & CX Platforms (Salesforce, SAP Commerce, Adobe, Magento,Creatio, Hubspot, Commercetools)

Enterprise Integration & API Management (MuleSoft, Boomi, IBM)

Hyperautomation & Low Code Enablement (UiPath, Appian, Power Platform)

Data Governance, Privacy & Security (Microsoft Purview, Zero Trust)

Legacy Modernization & Mainframe Refactoring (COBOL to Java, Monolith to Microservices)

Royal Cyber is on a journey to become the worlds most agile modernization partnerblending innovation, strategy, and delivery excellence to accelerate enterprise evolution. Lets transform what's next together.

Job Description:

• Strong technical knowledge of the ServiceNow platform
• Ability to analyze applications/modules in use and define migration requirements
• Hands-on experience exploring and extracting relevant technical details from ServiceNow instances
• Strong analytical and problem-solving skills; ability to dig deep and learn quickly
• Excellent communication skills. Able to ask clarifying questions when needed
• Experience or familiarity with: ITSM, CMDB and CSDM Framework, ITOM Discovery, Integrations, SAM, HAM, WSD

PS: Need someone who can join ASAP

please send your updated profile along with following details -

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