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Hsbc
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ServiceNow Architect/ Sr. Associate Director

ServiceNow Architect/ Sr. Associate Director

Hsbc

8 - 13 years

30 - 35 Lacs

hyderabad

Posted:4 hours ago| Platform:

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Skills Required

service management relationship management automation process improvement agile management continuous improvement operations financial services auditing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Design ServiceNow solutions as new Demand comes into the platform team.
Ensure all designs are in link with the core principles and procedures as defined by the platform policies.
Ensure all customisations are approved by the appropriate body.
Ensuring all content sets are fully documented as the progression into production,
Identify continuous improvement opportunities within the team, focusing on performance, automation, process improvement, how technology is best leveraged and technology shift opportunities.

Requirements

Must have significant experience in ServiceNow platform administration or development of 8+ years in a large enterprise. Must have experience in migration / design of complex large scale ServiceNow solutions for 6+ years. Must have 12+ years of overall IT experience in Design and Implementation of enterprise-wide Service Management and Automation Solutions. BE/B Tech degree or equivalent experience Experience leading solutions feeding into global engineering or development teams in a complex and changing technical environment, experience of managing solutions for technical projects and support, experience in planning projects and activities systematically in line with business priorities, using a variety of analysis and problem-solving techniques. Knowledge and experience of ServiceNow ITBM & Service Now development is desirable.

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Hsbc

Financial Services

London

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ServiceNow Architect/ Sr. Associate Director