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Home
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Mercedes Benz
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ServiceNow Application Development & platform support

ServiceNow Application Development & platform support

Mercedes Benz

4 - 8 years

11 - 16 Lacs

bengaluru

Posted:3 weeks ago| Platform:

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Skills Required

devops html javascript servicenow aws kubernetes css sso service request management docker ansible git apache gcp ldap xml powershell jenkins rest python microsoft azure application development itsm itom glide agile angularjs soap

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities:

Enhance and support the ServiceNow platform
Integrate ServiceNow with other corporate applications via web services, mid server, email etc
Prepare test cases, automate them and execution of test cases
Translate design comps and other specifications into working code
Build responsive web applications
Develop middleware API calls for mobile/web applications
Server side scripting in Apache/Jelly/ServiceNow proprietary

Required Skills & Experience:

4-8 years of relevant experience in ServiceNow.
Design, configure and customize ServiceNow platform for Mercedes Benz in one or more of the following modules:
ITSM / ITOM, Service Request Management, Integrations, Custom reporting, Customer Service Management, Service Portal.
Experience in working in an agile environment following agile practices.
Contribute in all phases of the development lifecycle.
Prepare and produce releases of software components
Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review
Have good knowledge about integrations to external tools.
Solve complex business problems by engineering existing, and new algorithms.
Experience developing custom applications within the ServiceNow platform.
Experience in configuration of ITOM, ITBM modules , service requests portals, service catalogs etc.
Experience in ServiceNow customizations including Server and Client Scripts, UI Action,workflow administration, data import etc.
Hands on experience on web based languages (AngularJS 1.xx ,JavaScript, CSS, Jelly, XML, HTML and Glide).
Experience integrating ServiceNow with other platforms (though APIs like SOAP / REST and other related applications.
Experience in set up of ServiceNow integration (LDAP/SSO Email etc ).
Experience in gathering requirements and implementing them.
Experience in writing test cases, automated tests in ServiceNow.
Modify, Add, Change Forms, Fields, UI Actions
Administrative aspects of ServiceNow would be an added advantage.

Qualifikationen

Education Qualifications

Bachelors degree in Computer Science, Information Technology, Engineering, or a related field
Masters degree or relevant certifications in ServiceNow or IT service management (preferred but not mandatory)
Relevant certifications such as:
- ServiceNow Certified System Administrator
- ServiceNow Certified Application Developer
- ITIL Foundation Certification (advantageous)

Preferred Qualifications (Good to Have)

Experience with other ServiceNow modules like HR Service Delivery, Security Operations, or Governance, Risk, and Compliance (GRC)
Knowledge of cloud platforms (AWS, Azure, Google Cloud) and cloud integrations
Familiarity with containerization and orchestration tools (Docker, Kubernetes)
Understanding of DevOps practices and tools (Jenkins, Git, Ansible)
Experience with scripting languages beyond JavaScript (e.g., Python, PowerShell)
Exposure to mobile app development frameworks or technologies
Knowledge of cybersecurity best practices and data privacy regulations
Strong analytical, problem-solving, and communication skills
Experience working in global distributed teams and multicultural environments

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