Service Writer

As a Service Writer at our company, you will play a crucial role in providing exceptional customer service and maintaining accurate records in Kota. Your responsibilities will include: - Preparing and processing work orders - Providing exceptional customer service by answering phone calls and handling inquiries - Coordinating communication between clients and the service department - Maintaining accurate records and reports - Ensuring customer satisfaction through effective communication and thorough documentation To excel in this role, you should possess the following qualifications: - Phone Etiquette and Communication skills - Customer Satisfaction and Customer Service skills - Computer Literacy - Excellent organizational and time management skills - Ability to work independently and collaboratively - Previous experience in a similar role or in the automotive service industry is a plus - High school diploma or equivalent required; additional certifications or training is beneficial,