Company Description Bitsquad Software is a trusted digital transformation partner, dedicated to empowering businesses with innovative IT solutions. Specializing in Microsoft Dynamics 365, Power Platform, and Quality Assurance services, the company provides end-to-end solutions to enhance efficiency and productivity. As certified CMMI Level 3 and ISO-compliant Microsoft Cloud Partners, Bitsquad Software combines expertise and cutting-edge technology to deliver results. From advanced customer insights to process automation, the organization ensures seamless integration with existing systems to drive success. Located in Indore, Bitsquad Software is committed to helping businesses evolve and excel in today's digital era. Role Description This is a full-time, on-site Service Writer role based in Indore. As a Service Writer, you will serve as a key liaison between clients and the service delivery team. Key responsibilities include managing incoming customer inquiries, ensuring seamless communication, maintaining service logs, coordinating service schedules, and providing exceptional customer support to enhance customer satisfaction. You will also maintain accurate records and use computer systems effectively to track service-related information. Qualifications Strong skills in Customer Service, Customer Satisfaction, and ensuring high-quality client engagement Excellent Phone Etiquette and Communication skills, both written and verbal Computer Literacy and the ability to use various software tools efficiently Problem-solving skills and attention to detail Ability to work independently and collaboratively in a fast-paced environment Bachelor's degree or equivalent experience in a related field is a plus Previous experience in a service-related role is preferred
As a Marketing Writer at Dataminrs, you will play a crucial role in creating engaging content aligned with marketing goals and contributing to digital marketing campaigns. Your responsibilities will include: - Writing and editing content for various platforms - Developing content strategies to enhance brand messaging - Collaborating with cross-functional teams to ensure cohesive marketing efforts - Conducting research to deliver compelling and effective messaging - Working independently and collaboratively in a hybrid work environment To excel in this role, you should possess the following qualifications: - Proficiency in Writing, Web Content Writing, and developing Content Strategies - Strong skills in Marketing and Digital Marketing - Excellent communication and organizational abilities - Prior experience in marketing, content creation, or SEO is advantageous - Bachelor's degree in Marketing, Communications, English, or a related field preferred Join Dataminrs, a pioneering leader in digital marketing and SEO, and be part of a team that empowers brands to achieve unparalleled success in the digital landscape.,
Role Overview You will be a full-time, on-site Service Writer based in Indore, serving as a key liaison between clients and the service delivery team. Your role will involve managing incoming customer inquiries, ensuring seamless communication, maintaining service logs, coordinating service schedules, and providing exceptional customer support to enhance customer satisfaction. Additionally, you will be responsible for maintaining accurate records and utilizing computer systems effectively to track service-related information. Key Responsibilities - Manage incoming customer inquiries - Ensure seamless communication between clients and service delivery team - Maintain service logs - Coordinate service schedules - Provide exceptional customer support - Maintain accurate records - Utilize computer systems effectively to track service-related information Qualification Required - Strong skills in Customer Service, Customer Satisfaction, and ensuring high-quality client engagement - Excellent Phone Etiquette and Communication skills, both written and verbal - Computer Literacy and the ability to use various software tools efficiently - Problem-solving skills and attention to detail - Ability to work independently and collaboratively in a fast-paced environment - Bachelor's degree or equivalent experience in a related field is a plus - Previous experience in a service-related role is preferred,