Service Technician Trainee

CCTV Technician – Trainee

Company Overview:

We are a renowned system integrator & committed to delivering advanced IT infrastructure solutions and premium consulting services for enterprise customers that help to achieve their business goals. We have a proven track record of excellence and we specialize in delivering cutting-edge technology solutions to meet our clients' evolving needs.

During the decade, we have created more than 2000+ satisfied customers across Kerala and partnered with 50+ OEM brands. We collaborated with technology partners for business integration to create outstanding results.

We have a strong vision to become the Top Rated Solution Provider by 2025 in the Kerala region.

Job Summary

We are looking for CCTV Technician Trainees who are eager to learn and grow in the field of security and surveillance systems. During the training period, trainees will work closely with senior service technicians and receive hands-on practical training.
Based on performance during the training period, trainees will be eligible for confirmation, promotion, and salary increment.

Key Responsibilities

1. Installation Support

• Assist in installing CCTV cameras, monitors, DVRs/NVRs, and related equipment as per site requirements.
• Support cable laying, wiring, and proper connections under supervision.

2. Maintenance & Troubleshooting

• Assist in routine maintenance and system health checks.
• Learn to identify and report faults or malfunctions and support repair work.

3. System Configuration & Setup

• Learn basic configuration of CCTV systems, DVRs, NVRs, and software settings.
• Assist in setting up remote viewing and monitoring features.

4. Quality & Safety Compliance

• Follow company standards and safety guidelines during installations and service work.
• Assist in testing systems to ensure clear and proper video output.

5. Documentation & Reporting

• Maintain basic installation and service records.
• Provide work updates to the senior technician or reporting manager.

6. Customer Interaction & Learning

• Observe and learn customer handling and site etiquette.
• Assist in explaining basic system usage to customers when required.

Training & Performance Evaluation

• Trainees will undergo practical, on-the-job training with senior service technicians.
• Performance will be evaluated based on:
• Technical learning and skill improvement
• Discipline and punctuality
• Attitude and teamwork
• Quality of work and safety compliance

Qualifications & Skills

• Minimum High school / ITI / Diploma (Electronics, Electrical, Networking, or related field preferred).
• Basic knowledge or interest in CCTV, Electronics, Networking, CCNA, BMS is an added advantage.
• Willingness to learn fieldwork and technical skills.
• Basic communication skills and a positive attitude.
• Ability to work independently and as part of a team.
• Valid driver’s license is a plus.

Benefits

• Performance-based salary revision after training period
• Clear career growth path within the organization
• Hands-on training and skill development
• Travel allowance, overtime allowance, incentives, and other benefits
• Supportive and team-oriented work environment

Job Details

• Job Type: Full-time, Permanent
• Schedule: Day Shift
• Supplemental Pay:
• Overtime Pay
• Performance Bonus
• Work Location: In-person (Field work with Senior Service Technician)

Job Types: Full-time, Fresher

Pay: Up to ₹7,000.00 per month

Benefits:

• Leave encashment
• Paid time off

Work Location: In person