Service Technician

As a Service Technician at Dyna, a pioneering electric two-wheeler manufacturer, your role will involve overseeing service operations of electric 2-wheelers and assisting in vehicle assembly. Dyna is focused on transforming urban mobility through innovative and sustainable EV solutions, aiming to deliver high-quality electric vehicles that cater to modern commuters" needs while prioritizing environmental responsibility. Key Responsibilities: - Diagnose, service, and repair faults in electric 2-wheelers. - Conduct preventive maintenance and performance checks. - Execute post-service quality inspections and test rides. - Support warranty and field service cases as needed. - Assist in EV vehicle assembly and component alignment. - Ensure adherence to safety and quality standards. - Support pre-delivery inspections (PDI) and readiness checks. - Attend to customer complaints and service issues, both on-site and off-site. - Provide technical guidance to customers regarding vehicle operation and maintenance. - Maintain detailed service reports, warranty claim records, and parts logs. - Coordinate with spares, QA, and assembly departments for timely issue resolution. - Mentor and guide junior technicians on technical and safety procedures. - Conduct field visits and dealer-end service support when required. Candidate Requirements: - Strong understanding of EV systems, including battery, motor, controller, and converter. - Skilled in electrical and mechanical troubleshooting. - Familiarity with diagnostic tools and service management systems. - Basic computer knowledge for service reporting. - Excellent communication and customer-handling skills. - Willingness to travel for field servicing and dealer support. Preferred Qualifications: - Certification in EV servicing or relevant technical program. - Prior experience with EV manufacturers or dealerships. - Knowledge of Battery Management Systems (BMS) and electric drivetrain components. Additional Information: Candidates must be willing to relocate or commute to Vadape, Bhiwandi. Fieldwork and dealer-end service visits are part of the role. Benefits: - Cell phone reimbursement - Health insurance - Internet reimbursement - Provident Fund Note: The company overview and any additional details of the company were not included in the Job Description.,