Service Sales Manager

As a Service Manager at Carrier Commercial Refrigeration, you will play a crucial role in driving growth in the service business. Your primary responsibilities will involve revenue management, customer focus, operational excellence, team leadership, data-driven insights, and more. **Key Responsibilities:** - **Revenue Management:** - Develop and execute strategies to increase service contract sales, spare parts, and other revenue streams. - Monitor and report on revenue performance and identify areas for growth and improvement. - **Customer Focus:** - Build and maintain strong relationships with clients to ensure satisfaction and loyalty. - Gather customer insights to inform service offerings and pricing strategies. - **Operational Excellence:** - Collaborate with service teams to ensure timely and quality delivery of services. - Optimize service processes to improve efficiency and profitability. - **Team Leadership:** - Lead and mentor the service team to achieve revenue targets and maintain high performance. - Foster a culture of accountability, innovation, and customer focus. - **Data-Driven Insights:** - Analyze market trends, customer data, and competitor performance to refine service strategies. - Prepare and present regular performance reports to senior leadership. **Qualifications:** - Bachelor's degree in Business, Engineering, or a related field (Master's degree is a plus). - Proven experience in service revenue management, preferably in the refrigeration, HVAC, or related industries. - Strong analytical skills with experience in revenue forecasting and budgeting. - Excellent communication and interpersonal skills. - Proficiency in CRM systems and data analysis tools. - Results-oriented with a track record of achieving or exceeding targets. Join Carrier Commercial Refrigeration and contribute to our mission of creating innovative solutions that improve lives and contribute to a sustainable future. Carrier Commercial Refrigeration is an Equal Opportunity Employer, committed to creating an inclusive environment for all employees.,