Service Sales Manager

Key Responsibilities:

• Sales Strategy & Execution:
• Identify and target potential clients within key industries, including [GCCs across ISVs, BFSI, Retail, Consumer Goods, Manufacturing].
• Identify and focus on the new GCCs getting setup in India
• Build and maintain a robust sales pipeline through proactive lead generation and qualification.
• Conduct thorough needs assessments to offer tailored technology solutions that meet client requirements.
• Drive sales from initial contact to closing, including contract negotiations and pricing discussions.
• Client Relationship Management:
• Once a logo is closed, continue with managing the account till critical mass is attained in the account. Post that Account Manager will take over.
• Cultivate and maintain strong relationships with clients, providing ongoing support and service.
• Act as the primary point of contact for clients, ensuring customer satisfaction and fostering long-term partnerships.
• Develop and deliver compelling presentations and proposals to potential clients.
• Market Research & Insights:
• Laser sharp focus on the developments taking place within GCCs
• Stay up to date with the latest technology trends and industry developments to effectively communicate value propositions.
• Analyze competitor offerings and market conditions to adapt sales strategies accordingly.
• Represent the company at relevant technology conferences and exhibitions/events to promote solution/services and company
• Collaboration & Teamwork:
• Work closely with internal teams such as technical experts, marketing, and customer support to ensure a seamless sales process.
• Collaborate with other sales teams to share best practices, strategies, and insights.
• Sales Reporting & Documentation:
• Maintain accurate records of sales activities, opportunities, and progress in CRM systems.
• Provide regular updates on sales performance, forecasts, and pipeline management.

Desired Qualification & Experience:

Bachelor's Degree / Masters Degree in Finance /Computer Science / Information Technology / Business Administration, with minimum 10 years of technology-related sales

Proven experience in frontline sales within thetechnology services industry (IT, cloud, data, software, etc.)

Experience in Selling to Site Leaders, CentreHeads, Functional Heads within GCCs across both business & IT & provenability to sell software services, application development, analytics &cloud services / solutions and sound understanding of computing, programmingand software engineering

Technology Services & Solution sellingexperience within GCC segment including good understanding of Bangalore,Chennai markets

Excellent communication, negotiation, andpresentation skills.

Self-motivated with the ability to workindependently and as part of a team.

Ability to manage multiple priorities and meetdeadlines in a fast-paced environment.

Familiarity with CRM software (e.g., Salesforce,Dynamics) and other sales tools.

Ability to interface with both internal teammembers and external customers as part of solutions-based sales approach

Ability to energize, develop and build rapport atall levels within an organization