Service Sales- Asst. Manager/Manager

Summary of work Environment and Work performed

To spearhead the Service sales with TMEIC customers in the North Region Long Term Contracts, Spares business, revamps/ replacement business, Overhauling & maintenance contracts, new Services etc. for and MV Rotating Machines (Induction and Synchronous Motors) and power electronics-Drives.

The overall function shall be focused on meeting business growth for TMEIC in service Sales for MV Motor- Generators, MV Drives, System, New Age Services` etc.

Specific Duties:

• Study RFQs, prepare technical and commercial quotations, submission to customer, winning sales, risk and opportunity assessment, etc.
• Analysis of market for available service offering offered by other players in market.
• Preparation & submission of proposals, defining the deliverables, commercial and legal T&C in coordination with respective departments & Application Team.
• Upgradation jobs study, identification, RFQ generation
• Participate in Pre-bid technical and commercial discussions, as per job requirements.
• Frequent domestic travel for sales activity and Business Growth, regular connect with customer.
• Coordination and submission for Sales order handover for further executions.
• Be aligned with the front-end BU Sales Team & Post Sales Service (PSS) team to ensure correct service package offering & adopt pricing strategy to ensure high profit margin.
• Service Sales data management and regular reporting to Management team.

Desired Outcome:

• Defining and meeting the regional Service Sales Target
• Develop & maintain the company products install base, user base and identify the prospective customers, work closely with team to convert the opportunity in service sales.
• Design/define new service offerings based on market and customer analysis, align with TMEIC product portfolio.
• Analysis of market for available service offering offered by other players in market.
• Participate in proposal approval, tender submissions,
• Overall responsibility for growth in Services Business for Soth Region
• Handle entire range of TMEIC RM/PE Products involving Induction, Synchronous, safe, hazardous motors, generators, Drives, etc.
• Active participation on enhancement of sales target
• Identifying the Terms and conditions for long term contractual opportunities

Education, Knowledge, Skills, Abilities and Experience

Education:-

Essential: -

Desired: -

• Analytical knowledge in service business along with commercial terms.

Knowledge: -

Service sales knowledge for spares of Electric Motors/ Drives with clear understanding of its sizing & selection, Spare requirement and electrical standards.

Skills and abilities:

• Excellent Customer Relationship & Cross-functional coordination skills, Client acquisition and retention
• Risk and opportunity Analysis, Working in line with Organization Goal
• Expertise on commercial terms and essence of proposal T&C
• Technical Product knowledge
• Excellent Written and verbal communication
• Strong Interpersonal skills, Self-motivated and innovative, Time management
• Closing sales,
• Ability to travel to customer sites/locations whenever required, on short notices.

Experience:

• 8 to 12 years of Experience in Sales of spares and services MV/HV motors/ Generators, MV/LV Drives for Industrial applications
• Knowledge of MV Drive systems or Motor as product, application and sales would required.
• Good understanding of traditional service business like long terms Contracts, warranty extension, Spare parts sale, maintenance contract, new age Services, etc.
• Overall similar industry experience 8-12 years.