Home
>
Jobs in ahmedabad
>
Candidate Experience site
>
Service Relationship Manager-Small Business Enterprise-Sales

Service Relationship Manager-Small Business Enterprise-Sales

Candidate Experience site

2 - 6 years

0 Lacs

ahmedabad gujarat

Posted:5 days ago| Platform: Shine logo

Apply

Skills Required

customer service coordination problem solving ownership mis reporting team performance

Work Mode

On-site

Job Type

Full Time

Job Description

As a Service Relationship Manager for Small Business Enterprise Sales, your main responsibilities will include ensuring that customer closure requests are processed in a timely manner. You will be expected to coordinate with relevant teams to ensure that the correct resolutions are provided. In cases of non-adherence or delays in resolution from stakeholders, it is important to highlight these issues to immediate superiors for support. You will also be responsible for executing best practices to reduce complaints and errors, displaying ownership in handling service requests from customers with accurate resolutions. Updating MIS/Reports accurately with the required details and contributing towards improving Turnaround Time (TAT) and Net Promoter Score (NPS) are crucial aspects of this role. Additionally, you will be expected to take ownership of additional activities that help drive team performance. This role requires proactive problem-solving skills, effective communication with multiple stakeholders, and a strong dedication to customer satisfaction and team success.,

More Jobs at Candidate Experience site

Service Relationship Manager-PRIORITY-Regional sales

pune, maharashtra

3.0 - 7.0 yrs

Salary: Not disclosed

Team Collections Manager - Common Collections-RELATIONSHIP BANKING GROUP-Recovery Branch

rajkot, gujarat

2.0 - 6.0 yrs

Salary: Not disclosed

Relationship Manager-Construction Equipment (CE)-Retail-Marketing Branches Operations

dhule, maharashtra

5.0 - 9.0 yrs

Salary: Not disclosed

Relationship Manager-OLD CAR FINANCE-Sales

thane, maharashtra

3.0 - 7.0 yrs

Salary: Not disclosed

Portfolio Manager

hyderabad, telangana

3.0 - 7.0 yrs

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Candidate Experience site

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Service Relationship Manager-Small Business Enterprise-Sales