Service Now Architect (HRSD)

Service Now Architect

Roles and Responsibilities:

• Proven expertise in designing and implementing complex ServiceNow solutions, including custom applications and integrations.
• Successfully managed the end-to-end implementation/ customization of at least two ServiceNow modules like SPM,HRSD, ITAM, App Engine etc.
• Strong understanding of JavaScript, HTML, CSS, and ServiceNow scripting languages.
• A strong background of ServiceNow development.
• Implement technology specific best practices and standards.
• Evaluation of new features and produce comprehensive analysis and recommendations. Perform and participate in product road map planning.

Required Skills & Qualifications:

• Minimum of 7 years’ experience in ServiceNow development and architecture.
• 3–4 full-cycle implementations in more than one ServiceNow module.
• Experience in ITSM, ITAM, ITOM, SPM, and HRSD modules.
• Experience with incident management and change management processes.
• Integration or custom development experience.
• Strong proficiency in JavaScript, HTML, CSS, and ServiceNow scripting.
• Excellent leadership, communication, problem-solving, and decision-making skills.
• Strong prioritization, time management, and organizational abilities.
• Bachelor’s degree in Computer Science, IT, or related field (or equivalent experience).

Experience Required:

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