Service Manager

Service Manager

Key Responsibilities:

• Lead and manage day-to-day service operations across multiple water and wastewater projects/sites.
• Ensure effective operation, maintenance, and troubleshooting of water and wastewater treatment plants.
• Supervise and coordinate with on-site teams, ensuring timely and efficient service delivery.
• Maintain strong relationships with clients and address their operational concerns proactively.
• Monitor performance indicators, prepare service reports, and suggest improvements.
• Provide technical support and guidance to the field team on process optimization and troubleshooting.
• Ensure adherence to safety protocols and compliance with environmental regulations.
• Coordinate with procurement, logistics, and other internal departments for resource planning.
• Conduct regular client meetings and ensure contract obligations are being met.
• Lead technical training and skill development programs for service engineers/operators.

Required Skills & Qualifications:

• Bachelor's or Master's degree (BE/ME/B.Tech) in Mechanical, Chemical, or Environmental Engineering.
• 1015 years of relevant experience in the

  water and wastewater treatment

  industry.
• In-depth knowledge of water/wastewater treatment processes, operations, and technologies.
• Proven experience in managing multiple clients, teams, and service contracts.
• Strong communication, leadership, and client-handling skills.
• Ability to manage budgets, timelines, and technical documentation.
• Proficiency in MS Office, reporting tools, and basic engineering software.

Preferred Attributes:

• PMP or equivalent project management certification is a plus.
• Experience with SCADA/DCS and automation systems related to water/wastewater plants.
• Willingness to travel to multiple sites as required.

Interested candidates may share their profiles at: